With SmartCall CRM Integration, you can now do multiple things while being on a call with your customer.
SmartCall V 1.1 is laced with the following features.
1. Incoming calls & outgoing calls.
2. Missed call alerts.
3. Contact management: Customers and employees.
4. Notetaker.
5. Auto-population of customer service history if the customer calls in with the listed number with SmartServ.
6. Call recordings and voicemails.
7. Soft Dialer.
8. Custom call disposition flags.
9. Custom greeting notes.
10. Complete access to SmartServ or any software opened on the computer while being on the call with customers.
Requirement: This extension requires smartserv.io paid account. Contact [email protected] for more information.