3CX Click2Call

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The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.

Latest reviews

• (2023-09-26) Остап Петрович Сидоренко: Нету отдельной программой 3сх web client. Теперь нужно все делать во вкладке в браузере.
• (2023-07-31) Ergo Proxy: Doesn't work.
• (2023-04-04) Robert Schepers: Our Polycom phones run 3CX. The latest version of the 3CX Windows-app is infected with a trojan, and the suits requested to switch either to the android-app or this plugin. I won't install any apps on my personal(!) device (i don't even want WhatsApp because everyone uses it, if that tells you anything), so i'm stuck with this. And this app sucks balls, and not the good kind, as it turns every number on every website that remotely looks like a phone number into a clickable-link without the option to turn off this "feature".
• (2023-02-28) Thomas Schwager: Wurde schon mehrfach erwähnt: Unter Mac völlig unnütz. Das entwertet viele schöne Vorteile von 3CX
• (2023-02-17) David Kirk: Using the superior "Brave" browser the extension seems to work just fine.
• (2023-02-06) Sésame Informatique: Le click2call ne fonctionne pas, vraiment déçu de cette solution voip.
• (2022-12-13) Cesar Mansilla: Muy funcional y práctica para agilizar llamados!
• (2022-12-12) Kieran Hauben: GOOD
• (2022-10-14) Andy Lancaster: does not work
• (2022-09-21) KY Su: It crashes some web apps.
• (2022-05-16) Todi Gantar: not doing anything on chrome
• (2022-03-02) Avalon Telecom: works Great
• (2022-02-15) Enea Marinelli: Estensione non più funzionante. Risolto temporanemente con il client windows...
• (2022-02-02) CNDT: c'est vrai que ce n'est pas le top...
• (2022-01-27) Andreas Schiestl: Seit dem letzten Update komplett unbrauchbar. Die Funktion einer App oder Extension per Update quasi komplett zu ändern ist eine Frechheit.
• (2022-01-25) Natascha Laußmann: Wie hier viele schon schreiben: unbrauchbar. Wir nutzen ausschließlich Mac und so schlecht, wie nun alles hier ist, kann ich leider für die komplette Firma schon wieder eine neue Telefonanlage suchen. Super gemacht und das ohne Vorwarnung oder Alternative. Wenn ich nun mit dem Handy telefonieren muss, hätten wir gar nicht von Telekom auf 3CX umsteigen brauchen. Das ging sogar dort besser :-/
• (2022-01-24) Kaue Vignoto: Após atualização da extensão a mesma parou de funcionar
• (2022-01-21) Engel Zsolt: Jó lenne, ha működne
• (2022-01-19) Ugo REMO: I used to use the extension with HubSpot and it was really convenient, especially for incoming calls ... Please bring us back this fantastic extension !!!
• (2022-01-13) Giulia Bindi: Da un mese abbondante a questa parte, l'estensione per Chrome non funziona più pur essendo installata.
• (2022-01-13) sascia morelli: Buona l'estensione. Propongo però di far in modo che si possa scegliere se far riconosce (come fa adesso) i numeri telefonici in automatico oppure se riconoscere solo i link di tipo tel:[number] in questo modo si possono usare correttamente i CRM ed escludere i riconoscimento automatico dei numeri che sinceramente non è molto efficiente
• (2022-01-10) Davor Krivdić: 3CX Click2Call still isnt working ? Whats a problem ! Over one month !!! Please FIX !
• (2022-01-07) Thomas Nörr: Das Chrome Plugin ist nun unbrauchbar... Dank dem letzten Update!
• (2022-01-05) Jonathan Smith: I'll jump in on the dogpile to say that the Dec 8 update completely borked everything. I can't use their desktop app because the recipients of my calls hear massive interference on their end that my IT people couldn't seem to fix. Good news was that the web extension didn't have this issue - until Dec 8 when 3CX inexplicably destroyed the only good thing about their product. Now I'm trying to work from home making calls with my business number while the other end is wondering why it sounds like I'm calling from a wind tunnel.
• (2022-01-05) Phil Beckord: Das letzte Update hat die CRM Integration entfernt, die über die Desktop App scheinbar nicht funktioniert. Daher nun für uns unbrauchbar.
• (2022-01-04) Marco Deutschmann: it is not working
• (2022-01-04) Afonso Michel Silva Pereira: Simplesmente funcionava perfeitamente, era útil, fácil e rápido. Desde o dia 08/12/2021, atualizaram e apenas desativaram a extensão. Péssimo.
• (2022-01-04) Pascal Welti: Seit Update unbrauchbar, vor allem auf MacOS. Ein reiner Dialer, kein vollwertiges Telefon mehr :(
• (2021-12-28) A BAGOT: Pour ceux qui disent que le module ne fonctionne plus, il faut mettre a jours votre 3CX vers la V18 et vous aurez une apps Windows, le module Chrome etc... la nouvelle interface est vraiment mieux... faite juste la mise à jours au lieux d'hurler
• (2021-12-24) Xavier Garcia: Useless since the last update. I just can't receive calls on my Mac. Awfull
• (2021-12-22) Roberto Munari: non funziona l'estensione ....
• (2021-12-22) Maicon A Almeida: A extensão parou de funcionar agora tem que usar aquele app windows terrível
• (2021-12-21) Bruno Leonardo Camacho Gil: Muy mala actualización. En lugar de añadir mejoras, solo le quitaron funciones.
• (2021-12-20) Monica Castellon: When are you going to fix it?
• (2021-12-20) Jérémy Bonnet: Ce plugin est devenu completement inutile apres que 3cx ait decide de le desactiver dans le but de faire migrer ses clients. Cette methode est tres questionnable...
• (2021-12-20) Andreas Leth-Jessen: Don't waste your time with this...
• (2021-12-17) Patricio Salinas: Pesima actualizacion, la verdad
• (2021-12-17) Wderlãn José Silva: Como os desenvolvedores soltam uma atualização dessa? A antiga versão estava funcionando perfeitamente, rápida e simples de utilizar; decidem atualizar para uma versão cheia de permissões para pode realizar uma ligação, sem contar que em alguma empresa que tenha um rodizio de colaboradores para um computador, a cada login é necessário provisionar o app desktop.
• (2021-12-17) Teva Bouchet: Une catastrophe depuis la dernière mise à jour, 3CX n'est plus du tout pratique
• (2021-12-16) Claudia Mancini: E' stato tolta l'estensione per Mac così, dall'oggi al domani. Inutilizzabile, pessima gestione clienti
• (2021-12-16) delwin delwin: I don't know why 3cx killed the old chrome browser extension which was working excellent till it was killed a week ago and we never asked you to give us a new browser extension. What was wrong with the old chrome browser extension that 3CX decided to end its life. Can you scrap the new browser extension for good and restore the old one. You can already see the amount of people struggling with the worthless and non working new browser extension. Is that not a wake up call for 3CX ?
• (2021-12-14) James Plews: New update is absolute garbage, I've been using it this week and the bugs involved are horrible. The old system was fine, hopefuly management switches programs
• (2021-12-14) Pierluigi PICCALUGA: non si può dare di meno, non va e basta
• (2021-12-13) Synack Technology Services: You completely broke the web extension on 12/8/21. Click to call is useless.
• (2021-12-13) Peter van Vliet: Nice when it works, but recently it's broken. The popup for incoming calls no longer appears, which is an issue, especially if you're working on a remote desktop environment and answering calls locally.
• (2021-12-13) Tim Bloemers: Useless since latest update.
• (2021-12-13) thuong cam: lỗi liên tục dùng rất chán
• (2021-12-13) Loris Lalla: Don't work......
• (2021-12-13) Kees van Loon: Since latest update the popup window doesn't work anymore on MacOS. This extension became useless...
• (2021-12-13) Roland Ertl: Am Mac ohne Client (den es derzeit noch nicht gibt) unbrauchbar seit dem Update!

Latest issues

• (2023-05-02, v:5.0.0.111) Eddy Cowdrey: Parses any number on page - breaks UI
  We have hidden columns on tables as part of our UI and these are getting parsed as phone numbers, having html injected, and then breaking out platform. This plugin is basically useless as a result.
• (2023-04-25, v:5.0.0.111) Daniel Rinders: html formatting
  Weirdly, it seems this plugin is parsing and formatting all html on a page for my users, we have had to disable the plugin to be able to use our other tooling.
• (2023-01-31, v:5.0.0.111) Damien S: We need to be able to choose what is the format of a phone number.
  Hello, We have this extension installed overall at our company. We have Salesforce as CRM, and it is very handy to call customers. The problem is that many other numbers are interpreted as phone numbers. This cause to replace existing links, display bugs, not wanted call tries, and many other user bad side effects. As a consequence, many users would prefer that we simply remove the extension even thought they like it for calling customers. So I suggest you add the possibility choose what numbers need to be interpreted as phone numbers. For instance, you could allow the users to give at list of regex strings in the extension settings. Only the numbers matching those regexs would be interpreted as phone numbers. This would solve our problems I am sure this it a problem that many compagnies have. And I am quite surprised that you did not provide a solution, yet... I hope this will help and arrive soon. Best regards, Damien Slegten
• (2022-12-27, v:5.0.0.111) Slobodan Krstic: Compatibility with Chromium Manifest V3?
  Dear Support guys. Is this extension ready for Chromium manifest V3 that will be released in January 2023. If is not will it be possible still to use it on Chrome browsers. Kind regards
• (2022-11-09, v:5.0.0.111) Yves Montandon: Click to Call 3CX from an Excel file
  How can I activate the "Click to Call 3CX" function in order to make calls from an Excel file? Thanks for the feedback.
• (2022-09-22, v:5.0.0.111) Steven Oatts: Using 3CX on Chrome OS Flex
  I'm new to chrome OS flex and now I'm facing issues to use 3CX
• (2022-09-01, v:5.0.0.111) Robert Colbert: Click to dial extension in Chrome
  When I attempt to use this with our Salesforce it prompt to use my smart phone and to sign in. First I am signed into Chrome with my account already, and second I have the extension set to use the Desktop App to which it does not work. Please resolve this issue as it hinders my productivity. Thank you
• (2022-07-08, v:5.0.0.111) Gwen Bermejo: Extension Dialing
  Hi how would I enable the chrome dialing, its asking for configuration settings
• (2022-06-15, v:5.0.0.111) Jasmin Gygax: 3CX Extension blocks Salesforce Formulas
  hi there, since friday we use 3CX and the Click2Call extension. unfortunately salesforce formula fields are blocked with the 3CX script. the formula fields are not updated automatically anymore. could you please fix this? thank a lot
• (2022-06-06, v:5.0.0.111) Keira K.: Not working in Vivaldi
  I have moved from Google Chrome to Vivaldi which is a Chrome based browser. The extension installs but does not actually work. I have inquired about it on their end and it was suggested that I contact your support to see if/what can be done to resolve it from your end and/or perhaps you would better know what the cause is. My posting over there is: https://forum.vivaldi.net/topic/76210/click-to-call Thank you
• (2022-02-01, v:5.0.0.100) Performa Technologies: I cant see the dialpad in the extension now
  It only shows the URL and not the dial pad
• (2022-01-31, v:5.0.0.100) Thomas Mazoyer: update ?
  Bonjour, un update est-il prévu ? L'extension ne fonctionne plus sur chrome Version 97.0.4692.99
• (2022-01-25, v:5.0.0.100) Kathryn Corbett: Mac
  Hi this is no longer working on mac (ios) please can you advise when this will be corrected - we are a mac based business
• (2022-01-14, v:5.0.0.100) Info Fisiocenter multimedica: Problema Estensione 3CX Chrome
  L'estensione del browser chrome non funziona come dovrebbe dopo l'ultimo aggiornamento. Non inoltra le chiamate cliccando sui link tel.
• (2022-01-12, v:5.0.0.100) Chris Quinto: Not working with latest chrome
  Not working with latest chrome. No dial option
• (2021-12-17, v:5.0.0.100) Patricio Salinas: 3cx Click2call
  Tengo problemas al realizar el llamado con el softphone de 3cx, funcionaba genial la version anterior
• (2021-12-13, v:5.0.0.100) Peter van Vliet: The webclient extension no longer provides a pop-up to click to answer.
  The webclient extension no longer provides a pop-up to click to answer and will no reliably ring unless 3cx is in the foreground. This is not optimal for users who work on a remote desktop environment while using 3cx locally. Troubleshooting steps: Cleared browsing data Rebooted the machines Uninstalled and reinstalled the extension This is for Google Chrome v96.0.4664.93 Windows 10 19042.1348 Chrome OS 94.0.4606.126
• (2021-12-13, v:5.0.0.100) Nadine Illitsch: Pop-Up-Window doesn't work
  A few days ago, the pop-up-window stopped working which really annoys me
• (2021-12-10, v:5.0.0.100) Tim Bloemers: Stopped working since a few days
  Great plugin, but it stopped working since a few days
• (2021-12-09, v:5.0.0.100) Kris Germann: Dec 8 Browser Extension Update - Issue Explained
  A number of users here have reported issues as of the last 24 hours re: an update pushed on December 8th 2021. This is directly from 3CX Support: Please note that this is due to an update recently pushed that replaced the old Browser extension with a new one that is only compatible with V18. Please note that we will be shipping until the end of the week an update for v16 Update 8. The update will be marked as Beta and must be activated from the 3CX Management console. The update will contain two changes. A) It will re-introduce the browser dialer extension via a new extension. Customers must uninstall the current Click to Call extension and install the advised extension and provision it from the WebClient. Important note: This extension will be removed by Google by June 2022. Upgrade prior to v18! B) It will update the activation compatibility to November 2022. More information here: https://www.3cx.com/blog/releases/fqdn-endpoint-change/
• (2021-12-09, v:5.0.0.100) Stefan Hotya: 3cx not working
  Please help i have not been able to make calls for over 24 hours
• (2021-12-09, v:5.0.0.100) Audrey Guay: Service Simplissimmo Inc
  Bonjour, Nous avons énormément de problème avec notre 3CX. Lors d'appels, la ligne coupe sans préavis. Également, nous n'avons plus le pad pour prendre des appels et composez des numéros. Nous nous devons d'aller sur l'application web. Pourriez-vous nous assister? Merci! Équipe Simplissimmo 514-759-6110
• (2021-12-09, v:5.0.0.100) Stas Fedotov: 3CX Chrome Plugin issues
  Chrome Pluging stopped working yesterday, please get it back to working, thanx
• (2021-12-09, v:5.0.0.100) Lorenzo lore: Problema dopo aggiornamento
  Salve, Dopo un aggiornamento automatico di chrome su linux l'estensione non funzion più, si risulta online ma non si riesce ne ad effettuare le chiamate e ne a rispondere. Che consigli potete darmi?
• (2021-12-09, v:5.0.0.100) David Moon: Falla en la extensión chrome
  Buenos días el día de hoy la extensión no esta funcionando correctamente, esta instalada pero presenta fallas
• (2021-12-09, v:5.0.0.100) Elkhan Asgarzada: activate extension
  from today i cannot activate 3cx extension on chrome. i installed chrome extension but 3cx webclient say INSTALL 3CX BROWSER EXTENSION
• (2021-12-09, v:5.0.0.100) Gmail MFT IT: 3CX Web Client is broken in Chrome!
  HI, WHY ON EARTH would you push this update???? What has gone wrong if you no longer test your updates before releasing them. We now have 150+ users that are no longer able to communicate with their current tools. The solution is to let them migrate to Microsoft Edge. This means we (IT crew) have to contact 150+ users around the globe and fix that for them. Who can I contact to recover the lost work hours? This is really unacceptable! Please fix this ASAP.
• (2021-12-09, v:5.0.0.100) Willy LENOIR: Problème affichage appels depuis ce matin
  Depuis ce matin, l'affichage des appels n'est plus le même, plus de lien avec la CRM. Gros impacts sur notre activité commerciale !!! A revoir d'urgence !!!
• (2021-12-09, v:5.0.0.100) Extension for v18
  Since 3cx only posted it to their forum (as far as i know): *IF* you are von v18, you *MIGHT* be able to use this extension: https://chrome.google.com/webstore/detail/3cx/dijllljhgnommpcoogbfcnadmnleeook source: https://www.3cx.com/community/threads/chrome-store-3cx-extension-v16-extension-not-available.86337/post-407027
• (2021-12-09, v:5.0.0.100) DirectPets Training: No longer working
  Not working since yesterday
• (2021-12-09, v:5.0.0.100) Fritz Dimmel: Extension not working anymore
  Since the yesterday's update, the extension does not do anything anymore. We need the dialpad / quick menu back! Thanks
• (2021-12-09, v:5.0.0.100) Matthieu HENRICH: 8/12/2021 Update
  AS you know, the latest version of your plugin is a complete disaster. Could you please explain how to dowgrade it.
• (2021-12-09, v:5.0.0.100) Otti ausWien: Plugin funktioniert ni cht mehr seit Update
  Bitte unbedingt korrigieren, wir haben massive Probleme
• (2021-12-09, v:5.0.0.100) Zeno Koninckx: Changes in app?
  Dear developer The extension is not working anymore. No seperatie screen for dialing numbers appears, so I have to enter all my numbers in the webclient, which is more time consuming. Is this a temporary issue, or will this be permanent?
• (2021-12-09, v:5.0.0.100) Paolo Rossi: L'estensione dopo l'aggiornamento del 8 dicembre 2021 non funziona in modalità App Desktop
  L'estensione è correttamente installata. Viene continuamente richiesta comunque l'installazione dell'estensione. Funziona solo come Web client.
• (2021-10-19, v:4.3.0.348) Shirletta Gantt: 3CX DIALER
  Dialing on the 3CX, you hear the beeps as you dial. But nothing else, you cannot hear the person you are calling or your self. When incoming calls are coming in I hear it ringing, but when I click to pick up the call you hear nothing. What can one do to resolve this problem. I feel like this is such a waits of my time.
• (2021-09-30, v:4.3.0.348) Andrea Polini: Chrome problem, phone number not linked anymore
  Good morning, the extension no longer recognizes phone numbers as clickable links.
• (2021-09-02, v:4.3.0.348) Gregory Bontemps: 3cx extension status disconnected
  Hi , i would like to know why does my 3CX extension is still disconnected. Even after logging, i tried to remove and reinstall the extension from chrome. But the issue remain, kindly advice what can be done to solve it. Note that i tried from another laptop a Mac book and the extension is working however on the Window it doesn't, it is kind of frustrating cause the Window is use for office
• (2021-08-16, v:4.3.0.348) Nico Wortel: Version 18
  you have a version that supports version 18 of 3CX in the chome browser?
• (2021-08-11, v:4.3.0.348) leger bakalag: probleme lors du telechargement
  Salut. j'arrive pas à obtenir l'extension. Le téchargement s'interrupt toujours seul
• (2021-04-15, v:4.3.0.348) Hesham Safar-Aly: My IP Black listed
  I had a connection From my NHS employer, North Middlesex University Hospital, U.K. I could phone my hospital. However the IT could not provide me with an extension number for the hospital doctors to contact me. Today the app stopped working and I was a warning that MY IP been blacklisted, ?? Also my NHS Hospital IT department send me a new email to join, Need to remove the IP blockage. I followed your instructions in the warning message, could not do that. What shall I do, I have on call commitments and hot reporting commitments, Please help. Dr Hesham Safar-Aly, Consultant Radiologist, North Middlesex University Hospital NHS Trust. London. U.K.
• (2021-04-02, v:4.3.0.348) Cassandra DeJaynes: No Audio, Incoming our Outgoing
  Using the 3CX web client on my MacBook Pro I have no audio. Nobody can hear me, I cannot hear anybody. Everything is working in other platforms, zoom, facebook, Google Meets, ect.
• (2021-03-29, v:4.3.0.348) Mark Bronstein: android app on a galaxy.phone rings but no way to answer calls.
  When a call is coming in the app pops up showing the keypad but there is no button to answer the call, Based on past posts I tried swiping or tapping on screen which did not work. There is no problem answering using the web extension or the windows based app.
• (2021-03-27, v:4.3.0.348) Hassan Hoque: no audio
  Hi im using an asus chromebook c303 running chrom os Version 89.0.4389.95 stable channel i have no ring tone no audio.
• (2021-03-23, v:4.3.0.348) Sam Wiseman: Repeated requests for installation
  I installed the extension, but the website keeps asking me to install it.
• (2021-03-16, v:4.3.0.348) Donna Autrey: 3cx chrome extension rings but unable to answer
  I have multiple users who are reporting that the phone is ringing but the answer/reject screen never comes up on the phone. I have confirmed that Chrome is the most up to date version and cleared cache and cookies. This is causing us to have abandoned and missed calls.
• (2021-02-05, v:4.3.0.348) Lode Cools: Detecting numbers which aren't phone numbers
  Hi, The 3CX click to call extension detects numbers on our web platform which aren't numbers and messes up the UI/UX. I know that we can disable the detection on individual basis by adding our domain to the extension ignore-list. But this is not a scalable solution. Can we add something to our HTML (eg. a body class 'ignore-3cx') to let the extension now that this website does not contain any phone numbers.
• (2021-01-20, v:4.3.0.348) E.R. Spada II: 3cx Chrome extension not highlighting phone numbers in odoo
  Since Chrome v87 it will not highlight phone numbers unless you manually refresh the page. In Odoo (ERP) we have a next arrow to call each customer, this was working, but after Chrome update v87+, it is not, OS X Chrome - Version 88.0.4324.96 (Official Build) (x86_64)
• (2021-01-07, v:4.3.0.348) NewWave鑫潮國際有限公司: Unable to use Chrome Extension on 3CX WebClient
  Recently I updated our 3CX server(version:16.0.1078). Then, it was unable to use after installing this chrome extension. However, if the version was below 16.0.1078, it could be worked. Could you make sure whether there's a condition? Thanks in advance!
• (2020-12-21, v:4.3.0.348) NewWave鑫潮國際有限公司: Chrome Extension : Invalid Regular Expression
  I tried this Chrome Extension you provided recently, but I found that there was error regarding missing / in the 16355 line of the vendors~dialer.a81876e2.chunk.js. Could you assist me to fix the problem. Thanks in advance! By Kyle