Description from extension meta
Automatically routes Zendesk downloads into separate folders by ticket number
Image from store
Description from store
Automatically route Zendesk downloads into separate folders!
The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name.
Other features include:
✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut)
✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut)
✓ Download all attachments at once for each ticket comment
Latest reviews
- (2023-09-21) Piotr Zasiewski: At first didn't work for me, but quick message to Dev and few hours later it works as perfectly. Great addition, no more mess in downloads. I still have to workout symlinks for it to work with OneDrive, but as for now it is awsome.
- (2022-10-11) Łukasz Korbasiewicz: Love it!
- (2022-09-30) Amanda Hoople: Loved this extension for years now, but since the latest update to Chrome, it has not worked at all. I tried uninstalling and reinstalling, checking all the settings, but it calls all my files undefinedfilename and doesn't create the folders like it should. No help anymore. Please fix!
- (2022-07-12) Tony Nguyen: Wonderful extension that I've been looking for! Would love to see the ability to specify different subfolders for different downloaded files matching specific patterns! Thank you!
- (2021-05-13) Alvin Gounder: Is very very good ay :-D
- (2019-11-20) Sokunrotanak Srey: My Download folder super organized now (for ZD downloads at least)!
- (2019-11-20) Rehab H: I love it!