XAD Client intergrate with Salesforce CRM
CloudXAF SF (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent
Desktop Application for Salesforce CRM(s) integration, special designed for Call Center Agent / Contact
Center Agent.
How it works?
- Go to the Chrome web store, search the CloudXAD key word then Add to your chrome
- Login into XAD Extension with your individual call center account.
- XAD Extension will get access token and refresh token from SF and save on our database for another action (create case on SF, search on SF).
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
- Make outgoing calls via call bar
- All your calls will automatically get logged and recorded in your XAD account
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout
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Change Log:
v1.9.0806
- Minimize VIP caller popup.
- Tooltip for VIP caller's name.
- Download file for new config.
v2.0.0304
- Request for access into user's data
- Request permission for action
Statistics
Installs
1,018
history
Category
Rating
0.0 (0 votes)
Last update / version
2020-03-19 / 2.0.0313
Listing languages
vi