CRX id
bfkiphdpanhdnjbekkjigbjjmllhndch
bfkiphdpanhdnjbekkjigbjjmllhndch
Description from extension meta
Effortlessly manage customer relationships and follow-up activities with Sugar in Gmail.
Image from store
Description from store
Sugar Connect brings your most important customer experience activities into Gmail. Keep your CRM, email, and calendar tools up-to-date without having to ever manually enter data. With Sugar Connect, customer and prospect details automatically sync to Gmail. Connect pulls relevant data to the surface as you interact with prospects and customers in real time. It's the easiest way to provide the types of truly personalized experiences that create and retain customers for life.
360-degree Customer View
• Access Sugar information from a sidebar when reading or composing an email
• Create, update and delete records and fields in Sugar Sell and Serve
• Attach emails to Opportunities, Contacts, or Accounts
• See all customer emails in the sidebar
• Access and use CRM email templates
• Visualize history of your team's communication with prospects and customers
Automate Data Entry and Boost CRM Adoption
• Archive all inbound and outbound emails
• Specify exactly which Opportunity, Contact, or Account you'd like the email to be archived to
• Sync and access shared calendars so you don't need to maintain events in multiple calendars
• Relate events to attendees' records in Sugar
Meeting Scheduling Assistant
• Easily schedule meetings with your customers, without the back-and-forth
Email Prospecting and Engagement
• Prospect effectively with email by leveraging campaign templates from CRM
• Track outbound emails, open and click through rates
Note: For list of all platforms supported please refer to this link https://support.sugarcrm.com/Resources/Supported_Platforms/Plug-ins_Supported_Platforms/
Sugar Connect Subscription
Sugar Connect add in is available only for SugarCRM customers who have a valid subscription to any of the following products:
• Sugar Professional
• Sugar Enterprise
• Sugar Ultimate
• Sugar Sell
• Sugar Serve
For more details on obtaining the SugarCRM solution, please refer to this link https://www.sugarcrm.com/pricing/
In addition to the subscription charges for the Sugar products listed above, there is an additional subscription charge for Sugar Connect.
Refer to https://www.sugarcrm.com/solutions/connect-email-integration/ for more information or contact your account representative or partner for pricing information about Sugar Connect.
Latest reviews
- (2021-01-14) James Banbury: It's really great to have this in my Gmail. The scheduled email function works great, and syncronising my calendar activities works perfectly. Please add to the roadmap: 'Auto Archieve all outbound' + 'the ability to adjust which custom modules and fields are shown in the panel'.
- (2020-11-16) Justine Mae Paglicawan: Too many bugs. Keeps on automatically saving emails to SugarCRM. Collabspot is way better.
- (2020-07-13) Ted Fall: This would be a great app if it was stable and stayed connected. I'm constantly having to remove and reload this. It was supposed to be a time saver and has turned out to be a time waster.
- (2020-07-01) Josip Petrusic: Unfortunately, I have been having issues with it ever since it rolled out. One of the first issues is that no emails are being synced in Sugar, I reported this error to the customer support over 3 weeks ago. Another issue is that after the recent update, Sugar Connect removed the address line out of the lead creation module so now lead/target/contact creation takes longer. Also, yesterday and today, it keeps logging out every hour or so so I have to manually reconnect it. Very slow response from the support team.
- (2020-03-10) Ronan Byrne: Please add an option to completely remove the SugarCRM Tasks panel from GMail
- (2019-10-23) Christian Wettre: Great to have direct access to Sugar inside GMail!