Whatfix provides in-app interactive guides and walkthroughs to Ease User Onboarding, Reduce Training, and Improve Support.
The Whatfix From Home chrome extension provides in-app interactive guidance for today's top video conferencing, collaboration, and productivity apps. The extension comprises of step-by-step walkthroughs for top workflows on Zoom and Google Meet currently, with more apps to follow in the coming weeks. Companies have resorted to video conferencing and collaboration apps to ensure business continuity and maintain workplace level productivity during this period when most of the global workforce has is working remotely. Whatfix has created this chrome extension to help users get started and quickly discover and familiarize themselves with the most frequently used workflows on these applications. This eliminates the need for users to approach your support team with 'how-to' queries and focus their time on productive tasks. The extension will be updated with walkthroughs for applications including Skype, WebEx, Slack, MS Teams, MS Dynamics, Share-point, Salesforce, and Chorus in the coming weeks.