The CRM for Social
Discover the Future of Social Prospecting and Followup! GroupTrack CRM is the first customer management system that truly LIVES where your business and community does - on Facebook™! We realize what a pain it is to switch back and forth between Facebook™ Profiles, Messenger, Groups and an external customer resource management system (CRM). GroupTrack removes that friction and brings all CRM features directly WITHIN Facebook™ itself! * Know everything you want to track about a potential customer without having to leave Facebook™ to look them up in a CRM. * Scroll through your Group discussion feed & members list, Page or Profile timelines, Event Response lists and more and see at a glance where each person is in your sales funnel. * Tag someone from anywhere within Facebook™ and have your email autoresponder react immediately with an outbound message! WORKS WITH TEAMS Share everything across your Team. Split up incoming leads, prevent redundant follow-up, or duplicate your efforts with an assistant. As the account owner, you get to decide who is on your Team and what they have access to! CONTACT TRACKING Track Leads and Members anywhere in Facebook™. Get visibility into each customer's interactions with your community wherever they are. Contact Tags and Notes help you keep everything organized and searchable. Create follow up tasks so you never lose someone through the cracks. RUN ANYWHERE ON FACEBOOK™ You don't need to own the Groups you register with GroupTrack! Track prospects in Groups where conversations are happening around your product or offering. Works in Profiles, News Feed, Pages, Events, custom Friends Lists...you name it! GROUP REQUEST CAPTURE For Groups you DO own, never lose Member Request information again. Approve membership requests, capture access questions and update details in the CRM with a single click. STAGE PROCESS TRACKING Quit guessing! Utilize the fully customizable Stage Tracking system so you know where each member is within your unique prospecting, sales and customer retention cycles. MESSENGER SNIPPETS Create dynamic templates for commonly used chat messages. Easily manage conversations that lead to meaningful engagement and sales! Log outbound messages in the Contact's profile. BOOKMARK POSTS AND COMMENTS Easily bookmark Posts and Comments to return to them with a single click. No more searching for or losing that important question you wanted to respond to. AVAILABLE EVERYWHERE All of this and MORE is all fully accessible both from within Facebook™ via this Chrome Extension, as well as everywhere else through our secure web app. SYNCHRONIZE DATA You can synchronize member data with external CRM's and Google Sheets! Updates are made in near-realtime as you interact with Members from anywhere. *** GroupTrack CRM is not affiliated with Facebook™ in any way ***
- (2021-03-18) Joyce Layman: I found GroupTrack CRM a couple of weeks ago and was blown away by the current features and everything in the works too! I'm following Kelly Roach's Unstoppable Entrepreneur process so building a private Facebook group is a key piece to growing my business. Thanks to GT my entire team now has one place that we can track and nurture the members of our community and simplify launches. We were able to get rid of a multi-page excel spreadsheet so it's saved a lot of time too! I'll be adding GT to the list of tech resources in the next update of my book and in the meantime, I'm sharing it with all the business owners I know.
- (2021-03-11) Leif Lindahl: This is the best extension for Facebook I've ever have come across! GroupTrack CRM have saved me tons of hours of organizing, keeping track of and follow up on new possible clients. GroupTrack CRM makes my work flow like a dream!
- (2021-03-11) Diane Sanders: If you have any type of business and are on Facebook (BTW, you should be if you're not!), you need this app! Fastest way to build a relationship with your ideal client!
- (2021-03-11) Carrie Ryan: We have a highly nurturing business model and GroupTrack CRM checked every box I had on a wish list of ideal functions and then some when I found this tool last year. We consider it our "charting" effort, like a law office or medical office would chart it's clients and patients. We are able to chart details and nurture that help the whole team stay informed on status and progress of each member of our ecosystems. We also teach our methods to our own clients to implement in their own companies and organizations for superior nurture strategy. I don't know how anyone could run Facebook™ Groups, or lead generation activities on Facebook™ and not be using this CRM. We highly recommend it.
- (2021-02-12) Heather Morrison: GroupTrack is a lifesaver! Part of the reason I never engaged on Facebook for business, is that I found the process of managing all of people I connected with so frustrating. GroupTrack is incredibly intuitive and allows me to streamline my time. I am no longer toggling between platforms. PLUS, the spirit of service this company exhibits is BEYOND amazing. I have gone through a lot of programs thru the years and Jenna's support knocks it out of the park! She has given me strategies to use that I haven't gotten anywhere else. Priceless!
- (2021-02-12) Linda Karchner: I have been a part of almost a dozen network marketing home-based businesses, and FOLLOW UP IS MY NEMESIS!! I am now with a company whose product meets my standards and helps me fulfill my mission, and I want to dedicate my time to fulfilling that mission...NOT scrambling around looking for post-it notes and memo pads and scrap paper lists to keep track of where my contacts are in my customer flow! GroupTrack has solved my follow-up fiasco! If you conduct ANY business activities AT ALL on Facebook, you NEED GroupTrack CRM! It is truly worth the investment! P.S. The creators are also top-notch - ethical, responsive, and ultra-skilled. It is a pleasure doing business with them! P.P.S. Once you start to use and fall in love with this product, you can also become an affiliate, like me! Just another way that GroupTrack CRM provides quality customer care.
- (2021-01-02) Dana Setchell: I have used many CRMs in my businesses, this by far is the absolute BEST one I have ever used and the most affordable too. I am blown away with all the features! I am continually amazed at what GroupTrack CRM can do! This is going to 10x my business! I also appreciate all the training they provide and the ongoing support. It makes it easy to understand how to use the CRM and not feel overwhelmed. If you've been looking for a CRM - this is it!!!
- (2021-01-01) Blanca Quinonez: THIS IS AWESOME! I fell in love as soon as I started using. It feels like it was made just for me. Facebook group support and Vibe overall is amazing as well. Love Love Love it! :)
- (2020-11-10) KayCee Hullum: This is the solution I have been looking for !
- (2020-10-24) KayCee Hullum: I have barely looked at it and now do not want to as I was charged the moment I downloaded the extension and entered my card info instead of getting free trial period as advertised
- (2020-07-23) Joni Zander: This allows me to collect the answers to the membership questions as I approve members automagically, then track what I do with them as I follow up. I can set tasks, create snippets to make messaging my members quick and easy, and SERVE my members with intention. GroupTrack CRM makes it all so easy! And the coaching from Jenna to make it work for your biz is priceless, and DEFINITELY worth the monthly fee. You get the tool AND best-in-class biz coaching. And Nate is a super-hero making updates as needed and is so responsive. Best customer service - they practice what they teach.
- (2020-07-23) Robin Leroux: OMG you will not believe how easy and game changing this will be for you, your business, and your customers. You don't have to be tech savvy. Keep track of your clients or prospects in Facebook groups and pages. They will love the personal touch when you remember little things about them to follow up with. And you don't even have to leave FB to do it! Mind blowing
- (2020-07-23) Krista L: You will be totally blown away with the ease to manage clients and prospects in your Facebook groups and pages. Helps you keep track of them and their likes, comments, questions and serve them on a higher level. Plus they constantly add valuable options as we recommend them!!!!
- (2020-07-23) Elizabeth Fiorentino Williams: This is/will be a total one-stop-shop for people management on Facebook; in groups, pages, events, polls, etc!! And you get access to the creators to make suggestions and provide feedback in REALTIME!!! The option to co-manage groups with my team leaders and we all have the same access is awesome too! And don't get me started on the integrations, bookmarks, messenger ... OMG! Thanks GroupTrack CRM for thinking of everything or adding it in!!
- (2020-07-23) Andrew Campbell: I'm blown away by the possibilities this CRM has for my business. Being able to prospect on Fb and see what stage they are at is a GAME-CHANGER. Even better, I don't have to leave Fb.
- (2020-07-20) Heather Geiselbrecht: Love this! It makes working with a team managing customers on FB so much easier!
- (2020-07-07) Sonya Fullen: Just everything you need to keep track of all my customers and customer prospects in one spot. They're continually making it better!!
- (2020-07-03) joel vazquez: absolutely amazing, game changer for my business
- (2020-06-27) Colleen McCartney: This is such a great CRM! I have always had facebook groups and managed them okay, but never even imagined being able to have the kind of functionality & tracking that GroupTrack provides! I am able to ensure each and every prospect and customer is served with the content & support that they need both to solve their problems and move them to the next stage of my sales process all from within facebook. Even better it syncs' with other systems so I was able to integrate it into my pre-existing setup and at the price point & value it is something I immediately built into my long term plans.
- (2020-06-26) Nathan Jass: What a lifesaver! GroupTrack has given me my sanity back when dealing with my Facebook Groups. I now know where everyone is in my sales process without needing to constantly flip back and forth between systems looking people up individually. And the best is yet to come! Also, full disclosure, I'm the guy who created this :-)
- (2021-03-22, v:2.3.15) Karen Kramer: Adding Additional Team Members
I originally paid for the $97 version for 2 additional Team Members but it would only let me add 1. I downgraded to the $57 version to add my 2 Team Members at $10 each per month, but it still only gave me the option of adding 1 member when I'm now paying for 2 additional members per month.
- (2021-03-22, v:2.3.15) Karen Kramer: Chrome Extension
I'm unable to get the Chrome Extension to show up on my toolbar. It also won't let me use any of the functions in Facebook.
- (2020-10-24, v:2.1.12) KayCee Hullum: Free Trial Period???
I was immediately charged for a monthly subscription without 2 min of a free trial. I was planning to try it out and suggest it to my client if it worked for us and she would of been the one paying