extension ExtPose

GroupTrack CRM

CRX id


Description from extension meta

The CRM for Social

Image from store GroupTrack CRM
Description from store Turn Your Social Media Into A Lead-Generating, Income-Producing Machine GroupTrack CRM is the first customer management system that truly LIVES where your business and community does - on Social Media! We realize what a pain it is to switch back and forth between Social Profiles, Groups, Messaging Apps and an external customer resource management system (CRM). GroupTrack removes that friction and brings all CRM features directly WITHIN the Social Media platform itself! Currently, GroupTrack CRM is fully integrated with Facebook™ and Instagram™, with more platforms on the way in 2023. * Know everything you want to track about a potential customer without having to go somewhere else to look them up. * Enhance your Facebook™ and Instagram™ feeds and DM's with indicators to know who is in your CRM or not. * Hover over contacts to instantly bring up full CRM profile details directly on the page. * Tag someone from anywhere and have your email autoresponder react immediately with an outbound message! WORKS WITH TEAMS Share everything across your Team in real time. Split up incoming leads, prevent redundant follow-up, or duplicate your efforts with an assistant. As the account owner, you get to decide who is on your Team and what they have access to! Assign follow up Tasks to team members and have that activity tracked in the CRM. CONTACT TRACKING Track Leads and Members anywhere in Facebook™. Get visibility into each customer's interactions with your community wherever they are. Contact Stages, Tags and Notes help you keep everything organized and searchable. Create follow up Tasks so you never lose someone through the cracks. RUN ANYWHERE ON FACEBOOK™ Track prospects anywhere conversations are happening around your product or offering. Works in any Group, on any Page, in Messenger, Personal Profiles, News Feeds, Events, Friends Lists...you name it! GROUP REQUEST CAPTURE For Groups you DO own, never lose Member Request information again. Approve membership requests, capture access questions and update details in the CRM with a single click. Automatically parse out email addresses and/or phone numbers your members provide you when they ask to join your Group. If you want to validate that the contact has access to your Group first, just grab their member entry details to the CRM with one click and approve them to the Group later. All answers to Group Entry Questions are fully searchable in the web app. STAGE PROCESS TRACKING Quit guessing! Utilize our fully customizable Stage Tracking system so you know where each member is within your unique prospecting, sales and customer retention cycles. MESSENGER SNIPPETS Create dynamic templates for commonly used chat messages. Easily manage conversations that lead to meaningful engagement and sales! Log outbound messages from any Team Member in the Contact's profile. Plus, filter your Messenger Conversations based on who has or hasn't read or responded to your messages, or by Stages, Groups and Tags. It's never been easier to manage your Messenger! MONITOR POST COMMENTS Keep track of call-to-action Post responses automatically. React and respond to comments, add the commenters to the CRM, configure how to track & tag them, and even send them a Messenger Snippet automatically. AVAILABLE EVERYWHERE All of this and MORE is fully accessible both from within Facebook™ via this Chrome Extension, as well as everywhere else through our secure web app. Data is kept in sync in near-realtime and without the need for page refreshes. SYNCHRONIZE DATA You can also synchronize contact data with external CRM's, Google Sheets or to a Webhooks endpoint! Updates are made in near-realtime as you interact with contacts from anywhere. *** GroupTrack CRM is not affiliated with Facebook™ or any other Social Media platform in any way ***

Latest reviews

  • (2022-10-20) Tasha Smith (Emerge Sales Training): I love being able to track our potential clients and connect with them faster. It's helped us systemize individual attention and I'm looking forward to the implications long term. I love that everything works inside FB on my desktop.
  • (2022-09-29) Dana Tescher: This is the best tool for social sellers! It makes running groups & challenges a breeze!
  • (2022-03-24) Viktor Maia: Everything about GroupTrack is fantastic. It transformed my business. The app is great and fast, the support is incredible and the community is awesome!
  • (2021-12-13) Travis Greenlee: Absolutely LOVE GroupTrack... it's a complete game changer! For those of us who use social media to connect with, build relationships, and attract and enroll clients, there is nothing better than GroupTrack to simplify and manage the process. Thank you, thank you, thank you Nate and Jenna for creating this amazing tool!
  • (2021-12-13) Harry Snell: Love it! So much effort and love has gone into making GT. And it's continuously getting better and better!
  • (2021-12-13) Be Fit And Sensual: Great CRM for Facebook! Great support team. Can only recommend it!
  • (2021-08-26) Lisa A Hubbard: I have so many great things to say - but I don't wanna keep you here all day - you know, like you "OLD CRM" use to??? LOL Group Track is your all in one, cancel every other subscription, income skyrocketing tool to help you get your life back AND still increase your bottom line. Oh, and for those of you that know just a thing or two about apps and the Chrome webstore - take a look at the last updated date. I am willing to bet it is today or within three days from whenever you read this. This team is FIRE with customer service, free training, and constant fixes, updates, and new additions!!! Get. This. NOW!!!
  • (2021-08-26) Greg Howe: What a freaking great tool for tracking what is going on in my group! And with lots of training and regular software enhancements (new stuff not just fixes), I am glad I found this tool. Integration with ActiveCampaign and facebook at the same time...so cool and so useful
  • (2021-08-26) Clifford Dessables: Grouptrack Can save you so much time if you are serious about your business. It's a CRM that seats on top of Facebook. It used to take me so much time to do the stuff that I am doing now with just one click. Awesome, Awesome, Awesome Tool... I just hope that Marc Z does not become jealous about them and try to block it somehow. Oh and the support is Real... Join the Facebook group and Create tickets when you have questions.
  • (2021-08-06) Amanda Hines: This is the Rolls Royce of all FB customer relationship management extensions. I've tried numerous and NONE of them come within 100 miles. You'd be crazy not to invest in this.
  • (2021-07-18) Flora M Brown: I was so happy to discover GroupTrack CRM where I could build meaningful relationships with my Facebook contacts. It was been a fantastic experience to be able to organize, contact, and build relationships with my clients from the very start. I especially love how Jenna and Nate are continually improving and adding new features, responding to inquiries, and most of all hosting weekly training to ensure that we can optimize the features to get maximum benefits from the program.
  • (2021-03-18) Joyce Layman: I found GroupTrack CRM a couple of weeks ago and was blown away by the current features and everything in the works too! I'm following Kelly Roach's Unstoppable Entrepreneur process so building a private Facebook group is a key piece to growing my business. Thanks to GT my entire team now has one place that we can track and nurture the members of our community and simplify launches. We were able to get rid of a multi-page excel spreadsheet so it's saved a lot of time too! I'll be adding GT to the list of tech resources in the next update of my book and in the meantime, I'm sharing it with all the business owners I know.
  • (2021-03-11) Leif Lindahl: This is the best extension for Facebook I've ever have come across! GroupTrack CRM have saved me tons of hours of organizing, keeping track of and follow up on new possible clients. GroupTrack CRM makes my work flow like a dream!
  • (2021-03-11) Diane Sanders: If you have any type of business and are on Facebook (BTW, you should be if you're not!), you need this app! Fastest way to build a relationship with your ideal client!
  • (2021-03-11) Carrie Ryan: We have a highly nurturing business model and GroupTrack CRM checked every box I had on a wish list of ideal functions and then some when I found this tool last year. We consider it our "charting" effort, like a law office or medical office would chart it's clients and patients. We are able to chart details and nurture that help the whole team stay informed on status and progress of each member of our ecosystems. We also teach our methods to our own clients to implement in their own companies and organizations for superior nurture strategy. I don't know how anyone could run Facebook™ Groups, or lead generation activities on Facebook™ and not be using this CRM. We highly recommend it.
  • (2021-02-12) Heather Morrison: GroupTrack is a lifesaver! Part of the reason I never engaged on Facebook for business, is that I found the process of managing all of people I connected with so frustrating. GroupTrack is incredibly intuitive and allows me to streamline my time. I am no longer toggling between platforms. PLUS, the spirit of service this company exhibits is BEYOND amazing. I have gone through a lot of programs thru the years and Jenna's support knocks it out of the park! She has given me strategies to use that I haven't gotten anywhere else. Priceless!
  • (2021-02-12) Linda Karchner: I have been a part of almost a dozen network marketing home-based businesses, and FOLLOW UP IS MY NEMESIS!! I am now with a company whose product meets my standards and helps me fulfill my mission, and I want to dedicate my time to fulfilling that mission...NOT scrambling around looking for post-it notes and memo pads and scrap paper lists to keep track of where my contacts are in my customer flow! GroupTrack has solved my follow-up fiasco! If you conduct ANY business activities AT ALL on Facebook, you NEED GroupTrack CRM! It is truly worth the investment! P.S. The creators are also top-notch - ethical, responsive, and ultra-skilled. It is a pleasure doing business with them! P.P.S. Once you start to use and fall in love with this product, you can also become an affiliate, like me! Just another way that GroupTrack CRM provides quality customer care.
  • (2021-01-02) Dana Setchell: I have used many CRMs in my businesses, this by far is the absolute BEST one I have ever used and the most affordable too. I am blown away with all the features! I am continually amazed at what GroupTrack CRM can do! This is going to 10x my business! I also appreciate all the training they provide and the ongoing support. It makes it easy to understand how to use the CRM and not feel overwhelmed. If you've been looking for a CRM - this is it!!!
  • (2021-01-01) Blanca Quinonez: THIS IS AWESOME! I fell in love as soon as I started using. It feels like it was made just for me. Facebook group support and Vibe overall is amazing as well. Love Love Love it! :)
  • (2020-11-10) KayCee Hullum: This is the solution I have been looking for !
  • (2020-10-24) KayCee Hullum: I have barely looked at it and now do not want to as I was charged the moment I downloaded the extension and entered my card info instead of getting free trial period as advertised
  • (2020-07-23) Joni Zander: This allows me to collect the answers to the membership questions as I approve members automagically, then track what I do with them as I follow up. I can set tasks, create snippets to make messaging my members quick and easy, and SERVE my members with intention. GroupTrack CRM makes it all so easy! And the coaching from Jenna to make it work for your biz is priceless, and DEFINITELY worth the monthly fee. You get the tool AND best-in-class biz coaching. And Nate is a super-hero making updates as needed and is so responsive. Best customer service - they practice what they teach.
  • (2020-07-23) Robin Leroux: OMG you will not believe how easy and game changing this will be for you, your business, and your customers. You don't have to be tech savvy. Keep track of your clients or prospects in Facebook groups and pages. They will love the personal touch when you remember little things about them to follow up with. And you don't even have to leave FB to do it! Mind blowing
  • (2020-07-23) Krista L: You will be totally blown away with the ease to manage clients and prospects in your Facebook groups and pages. Helps you keep track of them and their likes, comments, questions and serve them on a higher level. Plus they constantly add valuable options as we recommend them!!!!
  • (2020-07-23) Elizabeth Fiorentino Williams: This is/will be a total one-stop-shop for people management on Facebook; in groups, pages, events, polls, etc!! And you get access to the creators to make suggestions and provide feedback in REALTIME!!! The option to co-manage groups with my team leaders and we all have the same access is awesome too! And don't get me started on the integrations, bookmarks, messenger ... OMG! Thanks GroupTrack CRM for thinking of everything or adding it in!!
  • (2020-07-23) Andrew Campbell: I'm blown away by the possibilities this CRM has for my business. Being able to prospect on Fb and see what stage they are at is a GAME-CHANGER. Even better, I don't have to leave Fb.
  • (2020-07-20) Heather Geiselbrecht: Love this! It makes working with a team managing customers on FB so much easier!
  • (2020-07-07) Sonya Fullen: Just everything you need to keep track of all my customers and customer prospects in one spot. They're continually making it better!!
  • (2020-07-03) joel vazquez: absolutely amazing, game changer for my business
  • (2020-06-27) Colleen McCartney: This is such a great CRM! I have always had facebook groups and managed them okay, but never even imagined being able to have the kind of functionality & tracking that GroupTrack provides! I am able to ensure each and every prospect and customer is served with the content & support that they need both to solve their problems and move them to the next stage of my sales process all from within facebook. Even better it syncs' with other systems so I was able to integrate it into my pre-existing setup and at the price point & value it is something I immediately built into my long term plans.
  • (2020-06-26) Nathan Jass: What a lifesaver! GroupTrack has given me my sanity back when dealing with my Facebook Groups. I now know where everyone is in my sales process without needing to constantly flip back and forth between systems looking people up individually. And the best is yet to come! Also, full disclosure, I'm the guy who created this :-)

Latest issues

  • (2022-06-13, v:3.2.18) Gerardo: Support Ticket
    Hello, I'm having trouble logging into group track hrough the chrome extension. Would love some help with this. It is very urgent to my business
  • (2021-09-13, v:2.4.26) M C: Not Connecting To Facebook
    Hello, I have connected to my chrome extensions but I am still not seeing your logo pop up anywhere on FB and I am trying to get started on this. Please help. Thx.
  • (2021-03-22, v:2.3.15) Karen Kramer: Adding Additional Team Members
    I originally paid for the $97 version for 2 additional Team Members but it would only let me add 1. I downgraded to the $57 version to add my 2 Team Members at $10 each per month, but it still only gave me the option of adding 1 member when I'm now paying for 2 additional members per month.
  • (2021-03-22, v:2.3.15) Karen Kramer: Chrome Extension
    I'm unable to get the Chrome Extension to show up on my toolbar. It also won't let me use any of the functions in Facebook.
  • (2020-10-24, v:2.1.12) KayCee Hullum: Free Trial Period???
    I was immediately charged for a monthly subscription without 2 min of a free trial. I was planning to try it out and suggest it to my client if it worked for us and she would of been the one paying


2,323 history
5.0 (30 votes)
Last update / version
2023-03-30 / 3.4.13
Listing languages