CRX id
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Description from extension meta
A Whole New ServiceNow
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Description from store
Built specifically for Boston University, this extension tweaks extensively the ServiceNow environment to streamline answering tickets.
With keyboard shortcuts, changes to layout, the addition of One Help's extensive "Client Profile", and myriad other changes, tickets are easier to answer now than ever before. Every feature can be individually enabled or disabled, so you can use only the enhancements you really want.