Genius Messenger CRM

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Genius Messenger CRM provides everything needed to optimize and organize a Sales Pipeline directly in Facebook Messenger.

Latest reviews

• (2023-07-04) Pauldonis Thompson: Something you need to be aware of if you subscribe to this extension: since there is no way to unsubscribe on your own in the app's interface or in your own account, make sure you sign up with Paypal so that you can cancel the auto-renewal when you need to from Paypal. Second: If you are planning to cancel, make sure you do so closer to your rebill date to get the full amount you paid for out of the subscription. My last rebill was on June 21; manually canceled the subscription today via Paypal (7/3), and the use of the app was terminated immediately. Like literally, if I try to log in, the app says, "User suspended." So I did not even get my full final month out of the app, which should have lasted until 7/21 like 99% of all apps do when you end your subscription. And there was no financial credit given for the unused time. So subscriber, beware. Had the subscription for 3 months, but what I've outlined above is the reason I cannot give this app a 5-star rating.
• (2023-06-06) Maria Hoisington: This is a total game changer!!! I have been using this for a year, and finally feel like I have control of my contacts on facebook. I've created a phenomenal pipeline using the CRM/Labels and no one falls through the cracks. The amount of time that this has given me back is priceless!
• (2023-05-28) Vic Wheeler: If you've been trying to run a business without something to organize & label your messages, you don't know what you've been missing!!!! This tool has many incredible "hidden super powers" but most important is the ability to color label your people so you can know where they're at in your sales process & broadcast to them in your own voice!
• (2022-09-25) Paul Lindberg: Great product! Comes as advertised! If you want to get organized with your FB messages, this is the product. Easy to install and use. The customization features are top-notch. Highly recommend!
• (2022-08-09) Shanda West: I have had access to this software for a while, but I put off using it because I was already using a similar product and I wasn’t eager to learn or implement something new. Boy was I wrong! This software is so powerful! Leaps and bounds ahead of what I was previously using. And I’ve barely scratched the surface on all the features available. I regret not jumping in sooner. This is definitely a keeper and I highly recommend it to anyone who needs more control, organization and automation with their Facebook messenger.
• (2022-07-02) Amber Visner: Scam company. I took a trial and after a couple of hours I decided that I didn't like it and tried to cancel the trial. But guess what, you CAN"T do it yourself. Surprise. You will have to tell them to cancel the trial. And you know what they do? They tell you that they will pass your case to another "department" to cancel the trial and the other "department" will tell you that they will pass your case to another "department". 24 emails back and forth and they still haven't cancel the trial I send my email 1 hour after getting the trial and now it's the 4th day and they haven't gotten back to me. Image if it was the last day. Scam company. Don't even take a trial with them because they will never cancel your trial and charge your card
• (2022-01-18) Yolanda Dean: Wow! What can I say about Genius Messenger CRM. I have been using it for a little over a week and I absolutely love it. It has everything that you need to manage your Facebook conversations and leads and then some extra. My favorite things about the software is that it is easy to understand the flow, it is very user friendly, it has the capability to create both global and local templates, I love the broadcast feature, and the software support is great. This software is a must have, you will not regret it.
• (2022-01-12) David Melville-LaBorde: Awesome
• (2021-12-13) Ryan Williams: This tool, along with Genius Connector, is incredible! I was looking at ChatSilo, Pepper, etc, and when I saw that this could do all of what they can do (FOR LESS) I was excited. Plus, the automation options are incredible! With Integromat (you could also use Zapier), I can fire off webhooks and update several things like Google Sheets to track my KPIs, HighLevel (my CRM) with pipeline stage updates so that I can share my pipeline with the team. The customer support is second to none. I was able to get my questions answered quickly and easily. Not only that... they listen to suggestions and actually implement changes that make sense. What a phenomenal tool!
• (2021-11-05) Newton Zheng: Great tool - easy to use and helps me to keep track of messages with leads in messenger
• (2021-09-16) Mark Niessner: A great tool for keeping track of all the conversations and interactions that I have using facebook messenger. Finally I have found a way to keep track of all of my Facebook messenger activity. I make sales without having to use paid ads. I get more leads and make more sales with this tool. Fantastic !!!
• (2021-08-15) Conrad Marcayda: This extension is one of the BEST extensions and software that I currently use. The ability to have an organized database to segment and systemize anyone in my customer journey is KEY, and this software does that and than some! Its not clunky or bloated. Clean interface. Plus, they have new features coming out at the rapid rate! Which is awesome. If you use Facebook to generate revenue for your business (Especially Organically) than NOT using GeniusCRM is like shooting your self in the foot... then shooting the other one lol.
• (2021-08-07) naysha villalta: Return the money, scammers, your extension does not work, scammers, return the money, DO NOT buy
• (2021-08-07) Ariana mendosa Viña: They scammed me, they don't return the money, they DON'T BUY, they are scammers
• (2021-08-04) Rocio Solar: Do not go down, they are scammers, do not buy this tool I DO NOT RECOMMEND IT. BE CAREFUL
• (2021-08-04) Prueba Registros: They are scammers, I do not recommend using this tool, DO NOT RETURN THE MONEY, SCAMMERS
• (2021-08-03) Ilusión de una Noche Historias y Frases: Do not use this tool, use CHATSILO, the support and help that they give is the worst, spoiled and are not aware of their error, I DO NOT RECOMMEND IT.
• (2021-07-27) Greg Viner: I would give this 10 STARS if possible. Not only does this app work exactly as advertised, it changed my follow up with messenger contacts immediately - it's easy to use - the support is absolutely second to none! Bravo! Definitely worth it.
• (2021-06-08) Susanna Griffin: could not even figure out how to register or anything. Far to many hoops to jump. Don't have time to download far to many extensions etc. sad face
• (2021-05-29) SFung: I always thought Facebook Messenger on its own was a bit clunky, difficult to manage and you can get so lost with the number of connections you have. Not so with Genius Messenger CRM. This Chrome extension is a MUST HAVE if you engage in Facebook messaging. I love that you can leave notes against the person you are messaging. It's a great tool to track where you are with your messages, can colour code groups of people, and has a great search facility. If you do organic marketing on Facebook, then you need to get this extension. 5/29 - update on the software. For some strange reason, I had an issue with the Genius Messenger CRM Chrome extension (nothing related to the software itself), and I contacted support. Within the hour, I was contacted by Ed himself and asked to find out more about the issue. Then he put me onto the support team. Rahul from the support team was extremely helpful, got me on a Zoom call and rectified the issue. Now, I have a fully working Genius Messenger CRM again, YAY!! Great engagement from the team and the support team.
• (2021-05-24) Mark McQueen: Great software and an even better person that had it created. Great support, and great software.
• (2021-05-24) Rafał Graczyk: I am using this everyday. It helps to keep your messenger in perfect order. Never miss any thread or conversation thanks to filters that you can use. Easy to track follow ups. You can create your message templates and use it anytime. Don't have to write the same messages over and over again. It is essential tool if you run your business on facebook.
• (2021-05-21) Frank Sanchez: Awesome tool you can use to organize and manage messages on FB Messenger.
• (2021-05-21) JC Icon: Every time i get in a mastermind group this makes it seamless to create an accountability group so we can stay connected and I dont have to fish for their information
• (2021-05-20) Mark Jade Morales: But how do you sign up when I clicked the icon you need to log in first but i do not see any sign up button or in their website to please answer this question immediately
• (2021-05-20) Misty Dowling: This has changed my life!
• (2021-05-17) Vince Cicone: Awesome way to take control of your messages and lead generation.
• (2021-05-16) Joe Kuskie: This is one of the most used Software in my list of software that I use everyday. I created a spreadsheet and had to list people I worked with and sold to and it helped me but it was a lot of work. Now I use Genius Messenger and it saves me more time and I am able to connect with people faster and much easier. This is a definite software for every business.
• (2021-05-07) David Anderson: This software has blown me away. The fact that this was built to work within Facebook Messenger is just awesome! Now it's so easy to track the conversations I'm having and to keep track of important details so much easier now. Good job on the developers on this one!
• (2021-05-07) Deborah Donaldson: Thanks Ed for creating this software. I have jsut started with it and I can really see the value of being able to keep my messenger messages sorted. I hate having to scroll around trying to find messages. This tool is a huge time saver and will really help me grow my business
• (2021-05-05) Front Page Guys: I absolutely fell in love at first sight with this software and continue to use it multiple times per day, every single day. Probably the single most impactful SaaS investment that I have made. For the first time ever, I am actually able to organize all my leads for all my different pipelines and no longer lose contacts or let valuable opportunities slip by! I can easily schedule follow ups and I no longer need to pull my hair out trying to comb through messages over 2 days old! Anyone who is using messenger for business should stope wasting time and check this app out immediately to see if it fits into their business process.
• (2021-04-26) Barry Borrilez: Extremely happy product and this company. They are making products that are exactly what we need. The owner responds very quickly with great help and instructions that anyone can understand. Highly recommend this product.
• (2021-03-18) Hilton Mark Davidow: O wow, wow wow!! I don't always see this! I was managing my extension tools for reaching out to people on Facebook and part of the process involved moving all my extensions to a dedicated Google Account to leave my usual account free of interruptions and notifications while I work and leave the extensions to do their work. Here is the thing, when I installed Genius Messenger CRM on a new Google Chrome profile all my Labels and connections in Facebook came across in the new install. Great piece of software @Ed Akehurst. ⭐️⭐️⭐️⭐️⭐️⭐️
• (2021-01-11) Khan Magne: I love it but it has stopped working after asking to do a migration. I'd love it to work even if my Facebook is in french. I had to change my FB to an english version.
• (2021-01-01) Melissa Martini: WOW! This software has saved me so much time and frustration. For months I have been trying to keep track of conversations in messenger, but failed miserably. Many people who were potential prospects, were lost in the feed and I forgot who was who. Now, with this software, I was able to follow up with 25 prospects in 5 min! I was able to find the Insurance agents I was talking to with just the search. So much easier! What a time saver as well. PLUS...knowing that tech support is available and backed by a full team, priceless!!! Thank you so much for this amazing software!
• (2020-12-12) Doug Terry: I've being doing battle with messenger, trying to keep respondents sorted so that people didn't fall though the cracks. You probably know what I'm talking about if you've ever spent time looking through messenger for the elusive message that you know is there but just cannot find it before you speak with the prospect. To be able to categorise people and sort quickly is a god send. Thanks for a great time saving tool; not to mention the reduction in stress levels.
• (2020-11-18) Alok Gandhi: One of the best investment I've ever made in my FB organic marketing. Its a no brainer tool for anyone who would like to take control of their conversations on FB and take their Organic Marketing to next level. No other tool comes close of what the developer have created and what they have in the upcoming updates. Most important is it's look and feel are very professional software grade even though its a chrome extension. It is helping me get better control of my messenger conversations.. Thank you :)
• (2020-11-06) Sarah Ashwell: Wow. FINALLY I can manage my inbox...This extension is an absolute must! I was spending SO much time in messenger.. The whole inbox was an absolute mess...I kept forgetting to follow up people ..I felt I was writing the same stuff over and over again. I had to scroll up and see what we had spoken about...I was introduced to Genius CRM... .I'm the kind of person who has to check that I am buying the best. There was only a couple of alternatives. However Genius CRM was the best price, has just come out and the support is amazing! They are still bringing out new features. My inbox now is really organised! its like taking people tough a sales pipeline .. I have all my information in a template and one click they have a presentation and can make appts and write notes on each person saves m checking I thoroughly recommend. saves me writing the same repetitive words out and scrolling up or forgetting who they are! Seriously its easy to install and there is full training ,I'm not going back to what it was like before! Its easy ,safe and actually quite fun (seeing the professional replies go out so quick! Try it! Nothing to lose, its a free trial!
• (2020-10-13) Robert Charles: Amazing CRM software and best one I have used so far. Way more features and upgrades than any competitor out there. Finally someone figured out exactly what the marketplace needed. Love Love Love it!
• (2020-09-30) Aunkita Nandi: This is the best messenger CRM I have used so far. Before I had this extension on my chrome I was just wasting my time with all my leads to find out whom did I talk to, whom do I have to follow up with etc. But now this extension just made everything easier for me to track. I just love it .
• (2020-09-02) Mike Speer: This is going to change the game. The developers absolutely crushed the capabilities of this tool. Looking forward to the growth of the product.
• (2020-09-02) Bill Smith: Finally! someone has created a game changing Chrome extension, notes, reminders, appointment setting and not to mention my favorite canned responses, massive time saver! Keep track of all your conversations, A must if you network or do any sort of marketing on FB messenger.
• (2020-09-02) Justin Muir: I use messenger a lot for networking with my clients and it can be challenging keeping up notes from conversations and keeping track of who I have spoken to. Genius CRM is saving me so much time already not to mention being able to change the tags as they move through certain parts of my sales process is huge.
• (2020-08-31) Derek Johnson: The developers really knocked this one out of the park! Awesome UX/UI, easy to use and organizes your Facebook Messenger into a true CRM and sales pipeline. Custom labels, canned responses, follow-up notifications & more!
• (2020-08-31) 999 Oscar.: This is Really a GAME CHANGER... I've been BEGGING for someone to Create an Amazing tool just like this.. Finally Someone Listened!! Canned Messages and appointment setting, reminders, and notes.. wow.. i'm speechless and a customer for LIFE!! Thanks Big Ed.
• (2020-08-31) David McClain: I've been wanting a tool that allows me to help keep track of all of my conversations inside FB messenger. Finally, there is a tool that can do it! This is fantastic. It helps me organize and keep track of everything in one place! I'd give it a 100 stars if I could!
• (2020-08-31) Renee Shannon: Want to put your Facebook Marketing on STEROIDS and build a HUGE Sales Pipeline? Genius Messenger CRM is a MUST HAVE ... no more trying to find messages, color code your Sales Pipeline so you know at a glance where someone is in the sales process. Each person can be tagged and put into a label (color coded)such as Hot Lead, Prospect, Demo, Client, Follow up etc. Schedule reminders right inside messenger! I highly recommend Genius Messenger CRM + Genius Posts!
• (2020-08-31) Michelle Festag: This is the most efficient CRM! I love that I can color code my messages and know exactly who I am talking to without having to scroll through days of past messages, all that information is right there with this CRM! A must have for anyone doing business online

Latest issues

• (2023-10-23, v:3.7.82) Cynthia Modebelu: Compte non reconnu
  Bonjour, quand j'essaye de me connecter, mon adresse mail n'est pas reconnue. Merci pour votre aide.
• (2023-05-15, v:3.7.60) Megan Taslaman: Cancel subscription
  How do I cancel my subscription please?
• (2023-03-20, v:3.7.54) Trevor Boger: Cancel Subscription
  I would like to cancel my subscription.
• (2022-12-21, v:3.7.39) Simone Ballerino: Registration
  I don't know how to subsrcibe
• (2022-12-18, v:3.7.39) Cody Gonsalves: Assistant Coach Access
  I'd like my assistant coach to use this software as well. Is there a way to add user's to this or how do I get him access?
• (2022-09-27, v:3.7.29) Ayawoa Ahli: Mot de passe
  Je n'ai pas reçu le mot de passe pour accéder à GENIUS
• (2022-08-30, v:3.7.26) Denise Pena: no password received
  I can't access the program because I did not receive a generic password to start. There is no way to create an account through your login screen, Help!!
• (2022-08-19, v:3.7.24) JoeDavesPT Personal Trainer: Buckets & Labels
  Hello I am having problems Labelling into buckets inside Genius, Can you help me please?
• (2022-08-01, v:3.7.21) Sahin Bozpapagan: Not loading since 3 days
  Genius messenger is not loading on the FB page since 3 days. - I deactivated and activated it - Uninstalled it - Updated the Chrome Browser Nothing changed unfortunately.
• (2022-07-16, v:3.7.19) Gessell Frisbee: How do I cancel my subscription?
  How do I cancel my subscription?
• (2022-05-29, v:3.7.14) David Maldonado: How to Cancel
  Helllo, I no longer wish to use this subcription. how do I cancel ?
• (2022-05-29, v:3.7.14) Dr. David Ben-kiki: login
  I was able to log into the Genius messenger CRM but for some reason not letting me log into Genius connector
• (2022-03-03, v:3.7.01) Otis Brown: CRM
  Genius CRM is not showing as an extension. However, Should I reinstall it? I see a message asking "do I want to remove the extension?"
• (2022-02-20, v:3.6.28) Ray Whitfield: I am using Chrome and added Chrome extension, Then it tells me it does not recognize my email address
  I am using Chrome and added Chrome extension, Then it tells me it does not recognize my email address [email protected]
• (2022-01-30, v:3.6.23) Jay Shields: unable to post the canned responses in the global templates
  Hi I recently signed up to the CRM and I think the power of what it can do is fantastic, however I've just spend some time setting up a few global templates so i can speed up messaging people, but when I click the arrow to add my comment it doesn't do anything, is this because the template is so new or could it be a conflict in my extentions? I don't have many extensions running, but I was hoping you might be able to help get things moving as I really think this will help my business a lot but if it doesn't work for me, than I don't see me paying for it at the end of the trial, thanks
• (2022-01-11, v:3.6.21) Jonathan Diaz: I can't log in
  i paid for it but how could I have accesss to my account ?
• (2022-01-05, v:3.6.20) Dominic Rea: log in
  Hi. I downloaded your extension, But there is nowhere to register, only log in. Could you help me please
• (2021-12-23, v:3.6.20) sherry kelly: log in
  i paid the registraton fee but no log in
• (2021-08-18, v:3.5.53) Lettie Campbell: Not finding on chrome
  Hi says its downloaded to chrome but I cannot find it.
• (2021-08-11, v:3.5.5) Jorge hamilton: To add people that are not resently added .
  I add a existing friend name under the search tab in facebook. But it does come up in the list I have to go down the list to search for them. Is there a easier way to search and add a label to exciting friend that are not on top of the list in facebook?. If there is, Can you cantact me!.
• (2021-08-11, v:3.5.5) Jeannette Maryangel P.: Access
  I have a macbook and downloaded your app from google.com as it is not in the app store. I am trying to login and it won't let me although it is in my toolbar. Why is it?
• (2021-08-05, v:3.5.3) Erika Kulpina: Feature question
  hey there - I'm looking for a CRM that can be used on multiple profiles. So let's say we have 3 sales reps but one FB group. So all the leads are there but I'm having trouble with reps cross-firing msgs to less of other reps. So looking for a CRM that can be used across multiple FB profiles. Just need to see tags and see who is getting what lead. Thank you!!
• (2021-07-14, v:3.4.8) morgan brady: genius crm labels not working
  Hi my genius CRM won't show up on the side column with all the names of people who i have messages so i can't change their label
• (2021-05-27, v:3.3.9) prem wable: how to make account and which password should we enter to make acoount
  which information should we type there in login section?
• (2021-05-25, v:3.3.6) Sandeep Gusain: login
  dear sir please tell me how we can log in
• (2021-05-17, v:3.3.5) Erin Lewis: Change Billing
  Hello - I'm trying to change my billing info - how do I do that?
• (2021-04-02, v:3.2.7) Ever-expanding Sangeeta: How to Cancel this subscription
  Hi. This software is not yet required by me. I want to cancel this subscription. Please help
• (2021-04-02, v:3.2.7) Ever-expanding Sangeeta: Where can I cancel this
  If I want to cancel this. Where can I do that?
• (2021-02-19, v:3.0.9) Adam Cooper: cant log in
  i cannot log in the reset password link doenst work
• (2021-01-07, v:3.0.2) Steve C: I don't see a place for me to cancel my membership. I was charged $25 two times. I had wanted to cancel before the 7 day free trial but did not see a place to unsubscribe.
  I don't see a place for me to cancel my membership. I was charged $25 two times. I had wanted to cancel before the 7 day free trial but did not see a place to unsubscribe. Can you please refund my money and cancel subscription? My card ends in 0452 and my email is [email protected]
• (2020-12-18, v:3.0.0) Aces 2down: Bulk Message Sending
  I have seen other products that allow you to send bulk messages to say all people with a certain type of tag to facilitate announcements etc. Is this possible with your extension? Thank you Richard
• (2020-10-09, v:1.2.0) Leslie Ortego - REALTOR: Does not connect with facebook messanger - please help
  .