CRX id
lnlhiofnhlfehhefjknaccefhpoamjao
lnlhiofnhlfehhefjknaccefhpoamjao
Description from extension meta
Interact with ATR's core functionalities with this nifty extension
Image from store
Description from store
The Automation Chrome Extension (ACE) enables you to view and run automation for Automation Ticker Resolver (ATR) natively through the Chrome web browser. ACE is designed to compliment ATR functionalities, providing a more convenient and easy interface to access important features. Within ACE, users can raise a ticket through Chatbot, resolve a ticket through Ticket Automation, create a new Service Now ticket with similar fields, and view ATR notifications.
ACE supports any ATR instances v3.2.6 onwards.
Features:
- Chatbot – Interact with our virtual assistant to trigger automation routines or query for information.
- Knowledge Base – Search the library of Knowledge Base articles for useful solutions.
- Ticket Automation – Run automation on tickets and view workflow status in real time.
- Notifications – Stay updated with ATR notifications directly in ACE.
- Actions - Respond to tickets which require user attention.
Statistics
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1
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Last update / version
2020-09-04 / 1.2.1.1
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