Knowledge Base Platform, Engineered for Growing Companies
One-touch knowledge base access on your Chrome browser Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, maintain, collaborate, and publish self-service knowledge bases for their products or services. The knowledge management side of features include Help authoring tools (HAT), version control and localization, centralized cloud-based storage drive, guided problem solving, analytics, discussion boards, product cataloguing, and more. Now with the Document360 Google Chrome extension, anyone from your organization with access to API key can look-up content from your knowledge base in your browser anytime, anywhere. If you haven't checked Document360 Knowledge base solution, it's time to sign-up for the 14 days trial (if you are not a customer) and give it a spin. The core purposes of Document360 is to create simple knowledge base solutions for ★ Technical documentation ★ Product help docs and user guides ★ Frequently Asked Questions (FAQs) ★ Internal Knowledge Base ★ Standard Operating Procedures (SOPs) Document360 Extension Highlights ★ Easily integrate Document360 knowledge base with API key ★ Access to all categories, sub-categories and articles ★ Dynamic launch label on page with left or right custom placement ★ Top articles listed based on past search preferences ★ Filter search results based on keywords in article titles ★ Clipboard icon to easily copy the article link ★ Easy reader view with partial full-screen option Document360 Feature Highlights ★ Product documentation with hierarchy-based (categories) structure ★ Built-in editors like markdown and WYSIWYG (HTML) ★ Powerful and intuitive knowledge base search ★ Localization and versioning with multilingual content support ★ Storage for all knowledge base files in a centralized Drive ★ Support multiple third-party extension and integration
- (2020-11-09) Gayathri Ravi: Great tool to create/manage your self service knowledge base both for internal and external purpose.
- (2020-11-06) Sunil Krishna: Easy for quick use knowledge base