Web Threat Shield

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Keeps you safe when browsing the web by identifying and blocking dangerous websites.

Latest reviews

• (2023-06-27) James Slover: pages freeze when on certain websites
• (2023-05-09) kelly peña: I cannot uninstall it, my uncle installed it because he thought it would be good but it pops up when im trying to work, it opens as a new window and interrupts me.
• (2023-01-26) Johnston & Associates: I don't know how this got installed on my computer but it now blocks me from doing things that I need to do. Add to that, I asked that someone contact me this morning and here I sit, 8 hours later with no contact. I can't find a phone number to call them except for the number for payment support. Imagine that!
• (2022-11-08) Cody Konno: SPAM! PHISHING! VIRUS! DO NOT DOWNLOAD! This extension automatically added itself to my Chrome browser and it won't remove from my extension. The extension collects sensitive data (passwords, personal/identifiying information) without your consent and is not transparent about what it does with YOUR info. DO NOT DOWNLOAD!
• (2022-09-27) Nate Cregier: Can't uninstall it, don't know how it got installed in the first place
• (2022-08-15) Debbi House: The webroot green checkmarks are missing on chrome since my latest computer update, even though the extension is still activated.. Please fix this - I love the checkmarks!
• (2022-08-12) Victor Nasser: after update to the extension or chromium engine (broken in brave and chrome browsers), this extension is less than useful.
• (2022-08-09) Z-0N: Used this extension for a very long time to detect what sites would be potentially malicious and helped me stay safe. now it seems that whatever update they made to it completely broke it and its no longer functional, pretty disappointing. Choosing to use malwarebytes instead now.
• (2022-07-16) Josh Reed: Nope. It's like giardia, a parasite that lives in you forever. Never getting rid of it. Ever. Good luck with the digital runs with this extension.
• (2022-04-25) Gerald O: It messed up my computer. I do not recommend this Google chrome extension from webroot/opentext
• (2022-03-16) Felix: LET ME TAKE IT OFF MY PC YOU IT BASTARDS jk love you guys
• (2022-03-03) Richard THEODORE “Ricky” Rickers Jr: useless junk. stay away from.. very hard to uninstall or get it off computer.. super shady
• (2021-11-16) 1993 MAZDA MIATA: love it but can you put back the old icons
• (2021-11-04) CDA Main Google Account Cortex Developer: Blocks needed push notifications and slows down localhost developments, would not recommend
• (2021-08-04) Ali Toygar Haykır: Yıllar önce kurduğum bu uzantıyı yıllardır kaldıramıyorum. Çok mutsuz ediyor. Webroot yeterli desteği vermiyor.
• (2021-05-23) Xías: Awful. Installed itself and declares websites malicious at random. It's basically useless piece of trash.
• (2021-05-21) Hawkwar2007 3: PLEASE GO AWAY WHY WONT YOU GO AWAY
• (2021-05-20) K D: It blocks Google translations of Japanese Twitter pages. Nice job guys.
• (2021-05-17) Ashley Powell: had to manually remove malware because this app was not detecting any of it. pretty useless.
• (2021-03-21) Jan Filipiak: I don't trust any Chrome extension that won't let me uninstall it!
• (2021-03-21) Kate Myers: I really liked this extension because it helped me stay away from unsafe websites. However, recently it has stopped working and only shows spinning circles instead of green checkmarks/red xs or nothing at all. I don't know why it isn't showing these anymore, and no one seems to know why when I ask.
• (2021-02-19) Dan MCCLUNG: I have a site that is not even e-commerce and suddenly I am getting the yellow caution which is causing me to get fewer hits.
• (2021-01-26) Jaqueline Arriaga: I say its great :) i may think it only works for pepole who have weebroot antivirus and to erase click on related/scroll all way down and click remove from chrome!
• (2021-01-25) UDM AGENCY: Best Antivirus easy and soft.its don't slow my pc.
• (2021-01-12) Emily Quealy: It works I guess. I have paid for actual Webroot security so it works fine. I was able to remove it (this is my personal laptop) just fine without any issues. I'm not sure why it is such a problem for others. It has never blocked me from a website although I don't often go to sketchy websites. It tends to mark websites as yellow for Caution quite often. It marked the Capitol One site and some Scholarship sites with the yellow. It shows green on many anime streaming websites which I would usually assume to be sketchy. I'm not sure if it actually works. Some of my college websites are even marked with a yellow.
• (2020-12-19) Milton Gonzalez: Unable to remove or delete this extension. I have reported this as abuse multiple times. If I don't want it I don't have to have it on my browser.
• (2020-12-07) hayd188: This doesn't sound like a bad extension, but it is annoying and it just doesn't make sense to have it automatically put on chrome with no way to get rid of it. I have been using chrome for a number of years and never had this problem until now. I AM the administrator of my account, so it would be nice if they could just let me delete the dang extension. I have submitted a report to google complaining about it, but I'm not sure what they will do.
• (2020-11-24) Fatima Neves: I want to know how to remove it from my computer.
• (2020-11-11) Michael A.: Works fine, doesn't cause any problems for me
• (2020-10-19) Nino: STAY AWAY! It is impossible to get rid of! Google search it, SOOOO many people are experiencing this infuriating problem. Do not download this extension!
• (2020-10-14) Nita Awatramani: Worst extension ever! How it got installed is the first mystery as I did not install it. Why I cannot get it uninstalled is another. It is blocking sites, causing disk to thrash, slows down downloads... what a mess. Someone fix this already!
• (2020-10-08) Lee Pitt: Is there anyone else who is just feeling like the company Webroot is just giving you the run around. I have looked and ticketed this even on their own site to try and find a reasonable solution to remove what frankly at this point is a virus on my pc. At this point i'm just honestly considering legal action. I gave neither consent nor authorization for this extension to be installed. I will be reasonable for only the remainder of the month of October after that i will consider it to be a matter to be dealt with in the courts.
• (2020-09-30) Tarık Toprak: silinmiyor
• (2020-09-26) Nate Sanchez: Can't uninstall it and it serves no function for me. Until I can uninstall this from my device I will consider this to be malware.
• (2020-09-23) Blair Cox: Purchased this product because a cybersecurity company I worked at once used it. But the Chrome plugin now only shows spinning load animation for all pages in Google. And lists sites I'm currently developing as risky. So take it all with a grain of salt really.
• (2020-09-22) Unofficial vg: Installed itself and is not easily removed.
• (2020-09-21) Ashley Blyth: If I give NO STARS the score would still be too high. Get off my computer.
• (2020-09-21) Michael Oyervides: Didn't add to Google and Google won't remove it.
• (2020-09-18) ana Romero: no me permite desinstalar esto deberia ser ilegal, me estan obligando al uso de algo que ni he querido yo
• (2020-09-17) Sharon Sweeney: How do I remove this? I did NOT download it. I keep trying to remove it or disable it with no result
• (2020-09-14) Dontfailthistime: I hate webroot so much. It has been on my PC since I got it and has slowed it down and prompted me with many updates and meaningless scans. My subscription was for 3 months yet this has been stuck on my laptop for years! Years! I have uninstalled the product went through system files and deleted every product. But its still stuck to my Chrome browser as an extension asking me for a validation key. Leave me alone!
• (2020-09-14) Pao RL: This program is malware in itself. Once installed on Chrome, it can never be permanently deleted. Never support this company, they are undercover hackers.
• (2020-09-14) ISO Awesome: Why Cant I uninstall the Chrome extention? I don't have webroot. Please tell me and I will remove rating
• (2020-09-14) Darlene Fike: It installed itself and is causing issues on my college website while I am trying to take exams, I WANT IT OFF!
• (2020-09-03) specite: How do i delete this? this sucks
• (2020-08-14) Scott Martinson: Cant uninstall the extension! Why?
• (2020-03-17) Stephen Miner: I most certainly didn't install this, but it is here, on my personal computer, "installed by enterprise policy", and I can't seem to get rid of it.
• (2020-03-02) Adam Ithiel: works like a charm :-) if it's stopping you from accessing a website, it's probably for a good reason :-P
• (2020-02-27) GuitarheroWWEduh: It doesn't even work anymore! I have my webroot subscription up to date and everything! HORRIBLE extension!
• (2020-01-15) Ram Javi L: Useless and can't be removed. After installing this app, pop up ads just can't stop appear on my screen

Latest issues

• (2023-11-27, v:2.1.23136.1) Nicole Howland: cannot add to chrome
  i keep recieving an error code please help.
• (2023-11-15, v:2.1.23136.1) Letrom Tata: webroot security
  unable to download. I keep receiving error messages
• (2023-10-24, v:2.1.23136.1) AJ's Repair and Replace AJ STEWART: virus protection
  the product after downloading does not fully install. I have the app but the virus threat detector does not install, i keep getting invalid or have to reload but nothing happens.
• (2023-10-14, v:2.1.23136.1) Kali Dunaway: I'm not allowed to download the shield
  This is the 4th time that I've tried downloading the shield but for some reason it keeps telling me Manifest Invalid it also does it on my father's laptop, mother's and sister's as well. Please I'm hoping there's something that can be done. Thank You Kali Dunaway
• (2023-09-29, v:2.1.23136.1) James Kropff Jr: uninstall
  how do i remove this extension completely?
• (2023-08-31, v:2.1.23136.1) Le salinas: I am not able to install webroot? help!
  Reaching out because I am able to download Webroot to my laptop. I need help!
• (2023-08-24, v:2.1.23136.1) Mom: cant add to google chrome
  Just bought a chromebook with webroot that I had to add. I was able to install webroot to the computer but can't add to google chrome in the extension
• (2023-08-14, v:2.1.23136.1) Robert Doty: Making our webmail (app.bluetie.com) inoperable
  Hello Team, We have had numerous complaints about our webmail application being extremely slow, to the point of inoperable. After investigation of these complaints, they lead back to the Web Threat Shield extension in Google Chrome. Even if the extension is turned off, the impacts exist. You need to completely remove the extension and restart the browser for the issue to go away and our Webmail application to function properly. Would you please help us to resolve this? We are both a reseller and a client. BlueTie Inc. https://www.bluetie.com.
• (2023-07-23, v:2.1.23136.1) Rob Rob: wont let me download, did i make a mistake renewing webroot?
  confused where do download what
• (2023-07-18, v:2.1.23136.1) Matthew Frampton: Uninstall
  Extension won't uninstall even after the administrator deactivated it and then sent an uninstall of webroot on my laptop.
• (2023-07-12, v:2.1.23136.1) Andy Porto: Download updated version
  I have the replacement Webroot downloaded. I logged into my account. Why does the page just say "remove from Chrome"? Where is the download tab?
• (2023-06-22, v:2.1.23136.1) Kim Webb: Difficulty downloading
  How do I download on my chromebook? Keeps saying invalid manifest.
• (2023-06-04, v:2.1.23117.1) Joanne Robbins: extension not installing in chrome help
  extension is not installing to my browser and even after reloading it will not install, please help.
• (2023-06-04, v:2.1.23117.1) Tom Coates: Downloading Web Threat Shield
  I cannot download. I only want to use Chrome, but each time I try to get the Webroot extension a message pops up asking me if I want to add the extension to Microsoft Edge. I do not so I hit cancel. I don't seem to be able to download extension on Chrome. HELP.
• (2023-02-07, v:2.1.22286.1) Donna Kolb: Payment
  Very confused. I'm not sure if I did the right thing, but I just sent money to add service to my subscription. Could you please check my account and let me know how long and what I have coverage for. I think I might have doubled what I needed. Donna Kolb 544 Quarterhorse Trail St. Peters, MO 63376 636-240-7287
• (2022-12-27, v:2.1.22286.1) M Stano: New problem opening email links using Chrome as my default web browser.
  I am unable to open some email links with Chrome; I get the message: "**************.com is blocked. This page has been blocked by an extension. Try disabling your extensions. ERR_BLOCKED_BY_CLIENT." How can I fix this? It wasn't happening until recently, and I don't recall changing any settings. This is happening with trusted sights, but not all. This is the only security extension I have installed, so I'm relatively certain that this is the extension causing the problem. I prefer not to uninstall it.
• (2022-12-25, v:2.1.22286.1) Jennifer Kowatch: removal
  I do not want this. It was installed without my permission and I cannot uninstall it! How do I get rid of it?
• (2022-12-12, v:2.1.22286.1) Joann Murawski: Unable to update my account with keycode
  I am unable to get my keycode where it needs to go!! All I get is remove from Chrome. Please help!!
• (2022-11-27, v:2.1.22286.1) MJB: Let me delete this PLEASE!
  Why can't I remove this? Please fix this!
• (2022-11-12, v:2.1.22286.1) Samantha Bruyn: i don't want it
  im trying to remove it
• (2022-11-01, v:2.1.22286.1) brenda kay earwood: Cant get to download
  can not get this to download at all receive many different error problems Please help
• (2022-10-18, v:2.1.22286.1) Harvey Smith: verify my subscription
  Also verify my 2 iphones are also protectected . 907/617-2542, 385/246-5038
• (2022-10-08, v:2.1.22220.2) Irene Hathaway: multiple accounts
  I received notice that my subscription had expired. So I paid for a new one and now see it does not expire till May 2023. I need a refund.
• (2022-09-12, v:2.1.22220.2) William Eaton: Multiple Accounts
  I kept getting messages that my Webroot Virus Protection was expired, and it was preventing me from doing a scan. So in desperation, I purchased a new keycode. Well, it turns out, I have not one, not two, but three valid subscriptions. I have those keycodes, and will expect a refund for two of them. [email protected]
• (2022-03-22, v:2.0.22053.1) Mary Payne: Please help me delete the administrator and this program from my computer
  I cannot delete this program from my computer. It is locked by your Administrator....
• (2022-03-05, v:2.0.22053.1) James Chandler: uninstall
  how do I uninstall web root threat shield from chrome?
• (2022-02-18, v:1.15.21279.3) Victor Madaris: Trash TOOL
  Why does your tool keeping messing up my searches on Google? if i change a search, it states its unsecure and blocks the search on Google. The other half of the time I search on Google and the results are from Bing. Please do something to make your tool more effective as it's completely useless as is.
• (2022-01-29, v:1.15.21279.3) Jessica Hall: uninstall
  How do I uninstall this extension?
• (2022-01-20, v:1.15.21279.3) Fred Peterson: uninstall
  Not wanted, how do I remove from Chrome extensions. There is no remove button on the extension. Thanks
• (2022-01-18, v:1.15.21279.3) Christopher Frankenfield: Are you going to answer any questions on this forum?
  My question, like everyone else's here is how do I uninstall something that does not allow for an uninstall?
• (2021-12-24, v:1.15.21279.3) Jane Jones: How to Remove
  Let me know how to remove Web Threat Shield from my PC>
• (2021-12-21, v:1.15.21279.3) John Gump: webroot
  this is not authorized by me. I want it removed. There is no uninstall. How do I get rid of it? I don't want it. How do I get rid of it?
• (2021-12-15, v:1.15.21279.3) susan matney: Wont activate with keycode
  put in keycode for my webroot into the web threat extenstion, states invalid, now what?
• (2021-12-11, v:1.15.21279.3) Steve Cooper: Extension removal
  How do I remove Web Threat Shield which still remains after uninstalling the Webroot software?
• (2021-12-06, v:1.15.21279.3) John Gump: WEB THREAT SHIELD IS THE ADMINISTRATOR OVER MY COMPUTER PLEASE REMOVE IT.HOW DO I UNINSTALL IT?
  WEB THREAT SHIELD IS THE ADMINISTARTOR OVER MY COMPUTER. I DO NOT WANT IT. HOW DO I REMOVE IT
• (2021-12-04, v:1.15.21279.3) Dianne Flynn: my website says caution
  today i try to get in my website but for some reason the web treat shield is telling that the website needs caution, why are you saying that ?
• (2021-12-02, v:1.15.21279.3) John Hinojos: Webroot
  Webroot installed itself on one of my computers. I do not own WebRoot. I use TrendMicro for security. The app for Web Threat Shield is there, but no option to delete.
• (2021-11-12, v:1.15.21279.3) lsmeans2: Webroot Keycode
  How do I find my keycode?
• (2021-08-11, v:1.14.21042.1) Cramy Propaganda: Validate my url
  How can I validate my url? https://andreito.com/ I can't find malware on it.
• (2021-07-22, v:1.14.21042.1) Jayson King: Web Threat Shield installed its self
  Web Threat Shield installed its self on my browser and I want to remove it. It keeps asking for a validation code. It will not let me unistall it. It is greyed out. Thanks
• (2021-07-09, v:1.14.21042.1) Jayson King: Installed itself
  This program installed itself and It will not let me unistall it
• (2021-07-02, v:1.14.21042.1) David T: How do I get rid of the webroot extension
  I haven't used the webroot program for over one year. How do I get rid of the extension?
• (2021-06-18, v:1.14.21042.1) Adam: Never Installed
  I never installed this and am unable to uninstall...what is going on.
• (2021-06-16, v:1.14.21042.1) Rosie Lay: Webroot extension
  This extension is on my laptop and I cannot get it to uninstall. Please help
• (2021-06-10, v:1.14.21042.1) Rob Smith: network ddos and refuses to identify self. please contact
  believe a hacker has reconfigured the program to ignore what this person is doing or dolwnloading. they create their own builds of the software i use or apps i download
• (2021-06-02, v:1.14.21042.1) joey helmer: extension
  Extension opens new tabs every time I open chrome. I don't have the key to remove it. Please help.
• (2021-05-26, v:1.14.21042.1) Anthonia Osifo: pop ups
  i want this extension deleted
• (2021-05-23, v:1.14.21042.1) Elías Calderón: Remove it
  Remove it. I do not want this garbage of an extension.
• (2021-05-17, v:1.14.21042.1) Steven Ostrander Jr.: uninstalled
  its illegally on my computer set up a uninstalled button
• (2021-05-16, v:1.14.21042.1) Lee Adam: Webroot Filtering Extension
  Please remove this. I didn't ask for it and it slows down my work computer. I have followed all normal Chrome extension removal instructions. None work. Please remove this.