Acefone’s cloud-powered telephony solutions can turn your high-performance Bullhorn CRM into a complete communication command…
Acefone’s cloud-powered telephony solutions can turn your high-performance Bullhorn CRM into a complete communication command centre.
Just add the Acefone plugin to your CRM and get key metrics on agent and call performance. Data on activities like amount and nature of calls, first call resolutions and average handling time offer a 360-degree view of the call centre operations.
Why stop there when you can do more? Get insights from historical data to offer contextual and personalised services.