CRX id
kkcenpndlkfohdlocikdbihpnlgodmke
kkcenpndlkfohdlocikdbihpnlgodmke
Description from extension meta
Greet your chat customers!
Image from store
Description from store
I wrote this extension because I was fed up of manually greeting customers on Zendesk Chat. The extension will grab the customer's name from the Chat window, and replace the contents of the message box with "Hi there [customername]".
This extension is useful if (like at my work) you can't create your own chat macros, and there is no good chat macro for personally greeting customers.
The extension uses regex matching to find the customer's name in a way that works best for me - full disclosure, it may not be the best for you.
The matching rules are:
If the full customer name is just a name (eg John Smith), the extension will return "Hi there John"
If the customer name has brackets in it (eg Acme Ltd (John)), the extension will return "Hi there John"
If the customer name starts with 'Visitor', the extension will just return "Hi there"
The extension is triggered with Alt-Shift-Y on PC and Ctrl-Shift-Y on Mac.
The keybinding can be changed in the extensions page of Chrome.
Latest issues
- (2022-05-21, v:1.1) Lincoln Roberto Flores Camargo: lojas center outlet
Lincoln Roberto flores camargo <[email protected]> May 18, 2022, 5:21 PM (3 days ago) to Support Lincoln Roberto Flores Camargo <[email protected]> 17:17 (há 3 minutos) para Support Gostaria de saber sobre a com cambo de 2 pares de tenis olympikus Número 36 Destinado A Lincoln R.F.Camargo A pedido n 20003802 Rua Capitão José Ribeiro 405 Jaú Sp 17207-061 cpf 714690528-49 OBS. A PRIMEIRA PARCELA JÁ FOI PAGA DIA 10 DE MAIO 22 E A SEGUNDA JÁ ESTÁ AGENDADA PARA 10 DE JUNHO 22.ESPERO QUE RESOLVA LOGO ATT LINCOLN ROBERTO FLORES CAM