extension ExtPose

Zendesk to Slack Ticket Claimer

CRX id

bplcafbilibmnaiijmacjblmifffmfpp-

Description from extension meta

Claim a ZD ticket and post to Slack

Image from store Zendesk to Slack Ticket Claimer
Description from store This extension adds a set of customisable buttons to every Zendesk ticket that fire a POST request to a Slack webhook with the ticket number and a Slack user ID as arguments in JSON that looks like this: { "ticket_number": "ticketNoFromZD", "slack_user": "U123456789", "button_text": "textOnButtonClicked" } It also allows the buttons created to be exported as a file and added into other instances of the extension

Statistics

Installs
10 history
Category
Rating
5.0 (2 votes)
Last update / version
2021-03-22 / 2.2
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