Jam

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Report and resolve bugs 10x faster.

Latest reviews

• (2025-07-29) Gustavo Steinmetz (Gus): There is no need to ask this many permissions to log in with my github account: """ Jam by Jam wants to access your gustavostz account Organizations and teams Read-only access This application will be able to read your organization, team membership, and private project boards. Learn more Project Read access to projects. This application will be able to read projects. Learn more Personal user data Email addresses (read-only), profile information (read-only) This application will be able to read your private email addresses and read your private profile information. Learn more Repositories Public and private This application will be able to read and write all public and private repository data. This includes the following: Code Issues Pull requests Wikis Settings Webhooks and services Deploy keys Collaboration invites Note: In addition to repository related resources, the repo scope also grants access to manage organization attributes and organization-owned resources including projects, invitations, team memberships and webhooks. This scope also grants the ability to manage projects owned by users. Learn more Discussions Write, update, and react to Team discussions. This application will be able to write, update, and react to Team discussions. """ You're even requesting access to my private repositories...
• (2025-07-11) Saurabh Kumar Jaysawal: Getting lot of bugs recently. CTAs don't get enabled to record and take screenshot. Been this bugs since 4 months but no fix yet.
• (2025-07-09) Saif Alnajjar: I love the idea. Started using JAM a lot since am a translator and use a Translation Management System with lots of issues that needed recording, so that devs could work on them. However, I was severely disappointed with JAM because it's so damn buggy! unbelievable how many times it crashed, stopped working, refused to record last minute. Please solve this issue.
• (2025-06-03) Anne Connelly: Jam keeps telling my I have an active jam in another tab then refuses to take me to that tab. This occurs even when I freshly open chrome and there are no other tabs. It's not obvious at all how to delete these "draft" jams in order to make a new one.
• (2025-05-30) Intan Julia: good extension, but too much bug
• (2025-05-20) Rahul Kumar: Best app for bug tracking.
• (2025-05-20) Imran Abbas khokhar: Jam is not working properly now. Every day, I have to uninstall and reinstall it just to record a video. Otherwise, it keeps showing "waiting for Jam to finish loading." This is very frustrating. At first, Jam worked perfectly, but now it doesn't. I’ve reported this issue many times to the email provided, but I haven’t received any response. Earlier, there was a chat option to get help, but now that’s also gone. I’m having a very bad experience, and I don’t understand why the team hasn’t fixed this issue.
• (2025-05-14) Oleh Lis (Finmap): Something is taking longer than usual... Try refreshing the page 😩
• (2025-04-10) Bohdan Yuskiv: It helps dev team to communicate efficently
• (2025-03-27) Cara Schrock: I first connected with Jam via TikTok a year or two ago and it stood out amongst a sea of tools to make testing and debugging more efficient, it felt like one that would provide real value. I was right. I began using it myself before introducing it to the wider QA team. From there, I received recognition from a developer for including it in my bug reports and from there it cascaded and was adopted by more developers and QA and is now used across multiple lines of businesses and cross functional teams including our customer support. I'm not sure half of the company users even know I'm the one who introduced the tool but it brings me joy to see how widely it's been adopted. Jam's instant replay is the one feature I use daily and one of the contributions I'm most proud of seeing how helpful it's been to the company. The Jam team has been a pleasure to work with and it gets better and better with each feature release.
• (2025-03-11) Victor Otero: I have been using this extension for quite some time now, and I have found that it is effective in ensuring that reports sent to others and Jam themselves are resolved promptly. However, it is crucial to provide video evidence of the issue to support your claim, as the extension operates similarly. Without context and proof, it is hard to diagnose an issue the same way the extension works and makes it possible for others to understand your issues.
• (2025-03-08) Elad Nachum: Horribly bad, after several uses I'm unable to load jam anymore
• (2025-03-05) Янина Лазаревич: The perfect tool for video bug reporting. Easy to use and additional features such as console, network and device info. Allows 10-minute recordings - twice as long as other popular extensions. My colleagues and I have been using it for almost a year now and we are still delighted. You guys are awesome! UPD March 25 After the recent changes, the extension often crushes. You can record a 7-min video and it's not saved at all after you click Stop. In other cases, there is an endless loading and also not saved
• (2025-02-25) Nicholas Aguirre: I love the extension but I did notice that I get a message in Google Meet when this extension is active. If I disable this extension the message goes away. It doesn't seem to actually cause any problems but obviously it is doing something in the background that Google Meet doesn't like. "You have extensions installed that may affect the quality of your call"
• (2025-02-20) Brian Haack: I love it, its simple and easy to use but comprehensive, I've been trying to get my team to use it and have some adopters of it! Makes it easy to showcase my work as well just need to figure out how to turn the headset on.
• (2025-02-19) Natalia Fernandez: I love the app but it crushes a lot, Sometimes I need to uninstall it and lose some work. I hope they really fix it.
• (2025-02-05) Harry Hathorn: Greate extension with severe bug causing it to crash constantly, been unable to use it smoothly for months. This has effected everyone on my team accross multiple devices and browsers. after install, it runs once, followed by crashing with the "😩" emoji. The only way i can get it to work again after a single use (or sometimes not use) is to uninstall, go back to the web store, and install again. Painful!
• (2025-02-03) Helda Triyanti: free and helpful for me to send some bugs to developer and make them easier to fixed bug
• (2025-02-02) Anis Arpadzic: Free and helpful, love it. Also loving the charity you are donating to, good job.
• (2025-01-31) Rasmus Bonde: Been using Jam for the last year or so - tickets are getting closed faster due to more concrete information is delivered straight to github and our team of developers. It's also ligtened the amount of work it takes for the support team to create a fulfilling issue report and minimizing the amount of additional communication needed after the issue is sent. So thanks to Jam we're way more efficient in this department.
• (2025-01-31) Cannia Putri: It's good application and really easy to use. I hope you can add these features: • Full page screenshot • When I already click a menu or tooltip, and click at your screenshot button, the menu or tooltip is disappear so I can't use you application. I need to screenshot manually. • Please add upload button to add screenshot from our library Thank you so much.
• (2025-01-31) Aleksandra Chepel: Very easy to use, even for people who are not familiar with it. For example, if you ask a client to submit a bug report, they can do it effortlessly. I highly recommend this product to everyone.
• (2025-01-31) Gledis Hoxha: Bug reporting is made a breeze with this product. It provides all the technical details we need, making it a fantastic tool for reporting bugs. We absolutely love it!
• (2025-01-31) Tomislav Mišić: One of the best tools QA engineer can have. It really makes bug reporting so much easier and simpler. Definitely recommend it to everyone.
• (2025-01-31) Aiman Munir: As an SQA engineer, I’m always on the lookout for tools that streamline bug reporting, and Jam does exactly that. This Chrome extension makes capturing, annotating, and sharing bug reports incredibly fast and efficient.
• (2025-01-31) Farzad Shojaei: Amazing
• (2025-01-31) Ihtisham Khattak: Excellent :)
• (2025-01-30) Gozde Aksu Unver: Great product to report bugs with all the tech details, we love it! If you work in web development, QA, BA, PO or PM, this extension can save you a ton of time. Its ease of use and automation make it a must-try.
• (2025-01-30) Luis E Fernández: Jam has been an important tool in our daily work. It helps me to report issues quickly and record the screen to report any problem.
• (2025-01-30) Eyo Effiwatt: Excellent plug in for bug escalation. Love it's most recent update
• (2025-01-29) Michelle Luke: I've never written a review for a Chrome plugin but I love this tool. Great for reporting bugs or issues experienced on screen. Simple integration with Jira. Love it.
• (2025-01-01) Nuzhat Islam: This extension is of great help in communicating bugs! Both the 'Record tab' and 'Record desktop' options are helpful! I just hope they'd also have a Firefox add on! Just saying!
• (2024-12-23) Júlia Tomé de Sousa: Jam is an excellent tool for creating quick and efficient visual bug reports. It simplifies communication and saves time during the testing process!
• (2024-12-09) Sachin Arora: An invaluable tool for developers, capturing browser sessions, console logs, and network data to help diagnose issues accurately. It streamlines debugging by providing essential context in one place, making collaboration easier and speeding up issue resolution. A must-have for efficient and effective troubleshooting!
• (2024-12-03) Adarsh Pandey: Very Nice tool to use . Excellent experience with this tool.
• (2024-12-02) Juan Jose Sarsotti (RedSalud Casa Matriz): Excellent :)
• (2024-12-02) Aiman Tahira: I've been using Jam for a long time and it's very helpful for every field.I hope Jam will do these type of wonders again and again in future!
• (2024-12-02) Ishita Mehta: I have been using jam for a while now and I can say that its a brilliant tool for QA and development team. It helps convey the things easily. Thank jam team for building this product!
• (2024-12-02) Ishita Dobariya Elite: It is the best tool to take Videos and Screenshot. Amazing experience with this tool.
• (2024-12-01) Andrinata Suryajaya: The tool is the best. Bugs are easily to be detected by the console provided in recording, and help the dev team a lot by this. Thank you!
• (2024-12-01) ODM: best tool ever, now we need to teach the devs to properly explore the areas of JAM. best thing ever 5/5
• (2024-11-21) Aviva Domasian: I only learned about Jam today, and I used it immediately after installing. I'm not a developer, but the JamGPT feature helped me understand and resolve my issue by myself. Awesome!
• (2024-11-19) Samir Lohiya: This is really good, saves lot of time and easy to use and share the issues with my team.
• (2024-11-14) Mahima Manik: Jam is amazing.
• (2024-11-06) Mahdieh Birgani-nia: This is my first time leaving a comment for an extension. I installed JAM today and absolutely fell in love with it. I couldn't wait to share my heartfelt appreciation and thank the creators. As a software tester, this extension is a game-changer for me. It saves comprehensive information with a single link and perfectly conveys my explanations to developers.
• (2024-11-05) Sigit Aryo: This tool help us a lot to have better communication with our developer team. They can easily replicate the issue and solve the problem faster. Thanks!
• (2024-11-04) Anamta Haroon: Reliable, quick and easy bug reporting. Very useful specially at times of delivery and releases.
• (2024-10-29) Nikhil Kundra: # New Issue: Why doesn't Jam allow me to remove or replace the default keyboard shortcut to activate the extension? I do *not* want CMD+Shift+Y to launch Jam. # Glad this was resolved: What's going on here? From Google Chrome: "This extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions. [https://support.google.com/chrome_webstore/answer/2664769]" Can we get an update from the team? Thank you!
• (2024-10-27) Mitesh Dandade: Useful for bug reporting & can send bugs to the developer to understand the error for developer
• (2024-10-10) FurNation Webmaster: They now require an account to use this extension. Removed. No stars as I feel this is bait and switch.