Description from extension meta
For automatically updating the salesforce queue view. Compatible with salesforce 'classic' & 'lightning'.
Image from store
Description from store
Salesforce Queue Updater
This Chrome extension does automatically updates the Case Queue View within in Salesforce - without updating the entire page.
Cases are sometimes missed by users because an auto-update feature is not supported natively by Salesforce. This extension shall fix this flaw.
Features:
-compatible with Salesforce "classic" as well as with "lightning"
-works even with different views of the case queue view (e.g. collapsed to the left side)
-menu/GUI is seamlessly integrated into the salesforce bottom bar - position:most-left.
-update/refresh intervals adjustable
-optionally "tick sound" which plays at each "refresh" action
-optionally "bing sound" on new cases (speechengine of browser)
-settings are stored permanently in the browser memory.
Changelog:
v0.0.7: removal of push feature
v0.0.6: bugfix
v0.0.5: fix for lightning; new features: speech on new case, progress bar, color animation, synced time counter, more time selection; completely refactorized/redesigned code
v0.0.4: fixed counting rows in lightning, if case view collapsed to left side
v0.0.3: added audio notification on new cases, added changelog
Credits/used libs:
'salesforce lightning que refresher' where the basic idea comes from -> https://cutt.ly/cQs0SWN
'switch' from zhiyul -> https://github.com/weatherstar/switch
'css-doodle' -> https://css-doodle.com/
'progressbar.js' -> https://github.com/kimmobrunfeldt/progressbar.js
Latest reviews
- (2023-08-28) Matthew Griesinger: Works great for Salesforce Service Console (Classic). I just wish A) there was a Firefox extension as well, and B) That I could customize my refresh rate in seconds.
- (2023-08-28) Melih Yarmacı: I like it, but it stops working after a while when the tab is not open. It is necessary to return to the tab every 2-3 minutes.
- (2022-10-19) Kjetil Kolltveit: Very useful to keep our team queue updated. We use it on a big screen in our office landscape, with sound notification. It really contributes to awareness in a positive way. A feature request: Possibility to choose custom audio signal (my colleague wants a Christmas tune). :)
- (2022-07-13) Alexandru Balan: great for automatically refresh your Salesforce Queue!