CRX id
emglaebpgcpaleidkahdblfiilfkeikh
emglaebpgcpaleidkahdblfiilfkeikh
Description from extension meta
For automatically updating the salesforce queue view. Compatible with salesforce 'classic' & 'lightning'.
Image from store
Description from store
Salesforce Queue Updater
This Chrome extension does automatically updates the Case Queue View within in Salesforce - without updating the entire page.
Cases are sometimes missed by users because an auto-update feature is not supported natively by Salesforce. This extension shall fix this flaw.
Features:
-compatible with Salesforce "classic" as well as with "lightning"
-works even with different views of the case queue view (e.g. collapsed to the left side)
-menu/GUI is seamlessly integrated into the salesforce bottom bar - position:most-left.
-update/refresh intervals adjustable
-optionally "tick sound" which plays at each "refresh" action
-optionally "bing sound" on new cases (speechengine of browser)
-settings are stored permanently in the browser memory.
Changelog:
v0.0.7: removal of push feature
v0.0.6: bugfix
v0.0.5: fix for lightning; new features: speech on new case, progress bar, color animation, synced time counter, more time selection; completely refactorized/redesigned code
v0.0.4: fixed counting rows in lightning, if case view collapsed to left side
v0.0.3: added audio notification on new cases, added changelog
Credits/used libs:
'salesforce lightning que refresher' where the basic idea comes from -> https://cutt.ly/cQs0SWN
'switch' from zhiyul -> https://github.com/weatherstar/switch
'css-doodle' -> https://css-doodle.com/
'progressbar.js' -> https://github.com/kimmobrunfeldt/progressbar.js
Latest reviews
- (2023-08-28) Matthew Griesinger: Works great for Salesforce Service Console (Classic). I just wish A) there was a Firefox extension as well, and B) That I could customize my refresh rate in seconds.
- (2023-08-28) Melih Yarmacı: I like it, but it stops working after a while when the tab is not open. It is necessary to return to the tab every 2-3 minutes.
- (2022-10-19) Kjetil Kolltveit: Very useful to keep our team queue updated. We use it on a big screen in our office landscape, with sound notification. It really contributes to awareness in a positive way. A feature request: Possibility to choose custom audio signal (my colleague wants a Christmas tune). :)
- (2022-07-13) Alexandru Balan: great for automatically refresh your Salesforce Queue!
Latest issues
- (2023-09-20, v:0.0.7) Giovany Prieto: Refresher Noise
It doesnt seem like the noise for new cases works after the first refresh. It waits for the second time it refreshes to ding or speak on the case. - (2022-10-05, v:0.0.7) Danielle Howard: Noise tick for Classic
Is there a way to turn off the sound/noise for notifications in the Classic version?