CRX id
kgcmhfggnmdciinnioobpgaifapbdhnj
kgcmhfggnmdciinnioobpgaifapbdhnj
Description from extension meta
A virtual product expert at your team's fingertips.
Image from store
Description from store
Mavenoid’s mission is to provide everyone with a virtual product expert at their fingertips. Millions of users have benefited from our AI Assistant for support with their hardware products. Now it’s time for support teams to enjoy the same.
With Mavenoid Copilot, your team can quickly discover answers to product questions and share them with customers via any app: Salesforce, Zendesk, Freshdesk, LiveChat, Gmail, etc.
How is it better than typical knowledge base tools?
1. Accurate. Mavenoid's intelligent search takes into account the context behind requests rather than just matching keywords, so team members receive relevant content suggestions.
2. Structured. Because of our unique symptom/solution representation, Mavenoid presents knowledge in bite-sized pieces rather than long articles. This helps customers understand the instructions without information overload.
3. Interactive. Symptoms, solutions and guides shared from the extension are interactive — after seeing the recommended solution, customers can continue to the AI-powered Assistant if they want to ask more questions.
With Mavenoid’s CoPilot Chrome extension your team members can:
- Quickly find relevant content thanks to AI-powered search, pre-trained for hardware products and services;
- Preview the content suggestions, including interactive step-by-step guides, images and videos;
- Share snippets of content in any browser-based app. Choose to send text, all content or interactive Assistant link.
More improvements coming soon, so stay tuned for updates!
Latest reviews
- (2022-03-17) Armin Rebihic: Fantastic tool!
- (2022-03-17) Joseph Fasanelli: Haven't seen anything like this, never been easier to access support content!
- (2022-03-17) Tim Do: Game-changer for finding support content instantly!
- (2022-03-17) Joe Poupard: Very easy to use, helped streamline the support process for my team
- (2022-02-23) Jacob Stewart: Simple, easy to use tool for using Mavenoid internally.
- (2022-01-14) Marko Stojsic: Incredibly useful tool for accessing content
- (2022-01-05) Courtney Goodsell: Easy to use tool with informative content for customers! The link function really is a game-changer for customer experience.
- (2022-01-05) Really powerful tool, help me copy paste stuff into any format
- (2022-01-04) Galina Ryzhenko: Nicely formatted guides. Customer can continue resolving their issue in self-service mode
- (2022-01-03) Islahul Zunjani: Easy to access Mavenoid content on the helpdesk.