Desktop Monitor
Avaya Desktop Agent plugin is used to trigger an event to the recorder based on Agents activity on their chrome browser. It can also be used to Collect Application-Specific Data and Tag to Customer Interactions.
An example of Event would be to use Avaya Desktop Agent to notify Avaya Workforce Optimization Select recording application to mute a portion of a call.
Statistics
Installs
190
history
Category
Rating
0.0 (0 votes)
Last update / version
2022-02-01 / 5.3.0.2
Listing languages
en-US