This plugin has several useful tools for Agents when working with FreshService Tickets.
Adds ability to add a note, reply, forward, add time and start the timer while viewing a FreshService ticket. Also includes links to your portal specific url for creating new tickets, service requests and going to your FreshService Dashboard!
Latest issues
- (2022-06-09, v:0.0.3) SeanH Work: New 'quick links'
Please add buttons for "New Ticket" and/or "FS Desktop" so I can quickly access the site from a new tab.