CRX id
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Description from extension meta
VisualSP is the enterprise help assistant that delivers answers and guidance for any web site when and where customers need them.
Image from store
Description from store
VisualSP is an enterprise help assistant that provides in-app support and guidance.
➤ Context-Sensitive Support
VisualSP's in-context support displays relevant help content based on the page you're viewing, so you can find what you need quickly and easily
➤ Available on all web enterprise applications
VisualSP lays over nearly all popular browser-based SaaS applications
➤ What’s included?
~ Free
Access to a subset of Office 365 & Dynamics 365 support content that includes:
- Interactive walkthroughs
- How-to-videos
- Step-by-step guides
- … and more
~ Lite, Standard, Enterprise, & Platinum subscriptions for companies*
- Content packs
- Ability to create your own help items
- Usage analytics reports and charts
- In-app alerts and communications
- Add your own help content (videos, documents, images, webpages, & interactive walkthroughs)
- ...and more
*Features depend on the package option.
Visit our pricing page to see options: https://www.visualsp.com/pricing/
Get access to all features with our free trial: https://meet-vic.com/
➤ Why VisualSP?
VisualSP customers learn software 3X faster
Companies that use VisualSP have reduced support tickets by 50% (on average)
Latest reviews
- (2025-03-10) Tara Porter: This tool has boosted the productivity for me and my team. It's easy to use and I keep coming up with different uses for it.
- (2025-03-07) Gary Lapointe: As a consultant I have numerous clients that have deployed VisualSP with great success resulting in improved communications and increases in cost savings. Unlike built in app provided help, such as what is provided within various SaaS applications, the integrated and contextual help that VisualSP offers gives users direct access to information that is relevant to their specific business and governance requirements. With the addition of the new AI Assistant my clients are able to gain integrated generative and analytical AI features without the cost or overhead of similar applications such as Copilot while also gaining additional functionality like prebuilt business specific prompts and analytics tracking. I always recommend VisualSP to my clients and they have not disappointed!
- (2025-03-06) Jeremy Tice: Fantastic support tool! Our employees are more confident using new systems because of the in-app walkthroughs.
- (2025-03-05) Cody Steen: Fantastic tool for on-demand help. It's lightweight and unobtrusive, yet effective. The AI assistance is a game changer for speeding up my workflow as well.
- (2025-03-05) Gall Magril: A great tool! Not only useful for our organization but it's also very minimalist when not used which is a recurring issue with a lot of the plug-ins I use. The AI feature has been extremely useful in my day to day.
- (2024-04-23) Brandon Brown: Powerful tool - gives site admins great data and helps us inform users of new features with click throughs, banners and attention grabbing tools. At first glance it may not seem like much, but take the time to dig a bit deeper and customize the content. They do have a ton of standard content that is very well written. Best support I've seen.
- (2024-03-25) Jordan Oliver: **EDIT** - We have been in communication with VisualSP on this issue, and they have an expected fix in mind and potentially already in development. A workaround has been provided to our admins in the meantime. The quick feedback and communication from VisualSP has been impressive and very helpful! As others have written, this is an extension that my organization has forcibly installed. If you are a developer and use Telerik-Kendo software tools beware of this extension. As of writing this review if you use the updated Kendo sass variables, this extension uses its own Kendo CSS file and will overwrite your custom styles. Since it is an extension this CSS file is brought in after the CSS files of the website themselves, and therefore the CSS that is chosen to style the site you are viewing. This extension overwrites all default kendo variables to the default values.
- (2024-02-21) Kevin Spakes: I'd give 0 stars if I could. Company put this on our computers and all it does is get in the way.
- (2024-02-12) John Tanner Worthington: Great!