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IBS CCAI Agent Assist icon

IBS CCAI Agent Assist

Extension Actions

How to install Open in Chrome Web Store
CRX ID
lnnbfipjcljcdaiggjgckkcbchofohaf
Status
  • Live on Store
Description from extension meta

IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works…

Image from store
IBS CCAI Agent Assist
Description from store

IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works as a Human Agent Assist by providing the real-time call script of the caller/customer to the Call Center Agent. Call Center Agents will be able to see suggestions in their agent desktops while staying in the call with the customer.