One desktop to manage chat for all Marketplace and Social Media. Support Shopee, Lazada, WhatsApp, Instagram, Messenger and so on
Ginee Chat is your go-to communication platform. The clear and intuitive navigation allows you to message all of your customers from different messaging channels in just one platform, creating an all-in-one chatting experience for both you and your customers. With a single messaging experience for all platforms, thus reducing the number of websites and apps needed to communicate with your customers. Ginee Chat is currently integrated with more than a dozen e-Commerce platforms and Social Media, including: Marketplace: Shopee, Lazada, Tokopedia, Bukalapak, JD.ID Social Media: WhatsApp, Facebook Messenger、Instagram DM、Skype、Telegram、Zalo、Twitter、Linkedin Here are our awesome features that will help you to increase your customer reply rate: 1. Auto Reply: AI (Artificial Intelligence) powered auto chat replies. Online 24 hours a day, thus no chat will be missed. 2. Quick Reply: Improve the efficiency of customer service replies with customizable templates, personalized just for your customers. 3. Admin Performance Report: Easily monitor your admin performance. 4. Instant Translation: Translate customer chats from various languages in just one click. 5. Review Management: Intelligent management for reviews & ratings from various marketplaces. 6. Role and Staff Management: Assign different role for different employee, with different messaging channel access. Ginee Chat is available for multiple languages: 1. English (EN) 2. Bahasa (ID) 3. 中文 (CN) 4. ภาษาไทย (TH) 5. Việt Nam (VN) Visit our website: 1. ID: ginee.com/id/ginee-chat/ 2. MY: ginee.com/my/ginee-chat/ 3. PH: ginee.com/ph/ginee-chat/ 4. TH: ginee.com/th/ginee-chat/ 5. VN: ginee.com/vn/ginee-chat/ 6. CN: ginee.cn/ginee-chat/
- (2022-10-26) 李臻: This product is very useful! Now I can directly reply to buyer messages from more than a dozen stores at the same time with one web page. But it would be better if more channels could be integrated.
- (2022-10-25) villa wu: This product is very useful! Now I can directly reply to buyer messages from more than a dozen stores at the same time with one web page. But it would be better if more channels could be integrated.