HP Support Assistant allows the customer to maintain their device health, find troubleshooting options, and contact support.
HP Support Assistant Chrome OS is HP's official simple and user-friendly customer support app that provides various diagnostic tools and many different support options for HP Chrome devices. With this extension, you can experience the app via the URL (listed below), launch the experience as an application, and pin the application to your Chrome taskbar.
This application allows you to access real-time health information on your device by running in-app diagnostic tools. These diagnostic tools allow you to check your statuses such as your battery state, your system memory state, your CPU (Central Processing Unit) state, and more. The battery test allows you to gain insights into the health of your battery to determine if your power source is charging at the rate optimally. The system memory diagnostic tool allows you to monitor your memory health.
HP Support Assistant also makes it easy to access your warranty information while providing customer support options based on your geographic location. You can also create and manage your support cases. If you are having trouble with your device and would like to get guided troubleshooting the automated Virtual Assistant is available for you at all times.
HP Support Assistant Chrome OS is available on most Chrome devices. However, if you are seeing an incompatibility message, please click here to learn more: https://support.hp.com/us-en/document/c08206157
HP Support Assistant Chrome OS Requirements:
• Must be using OS Version - M99 or later
• Chrome Device
• Chrome Browser
Once you have downloaded the extension.
Launch the official application here: https://hpcs-appschr.hpcloud.hp.com/
HP Support Assistant is also available for Windows and Mobile devices.
Check out our support page for more information:
https://support.hp.com/us-en/help/hp-support-assistant
Latest reviews
- (2023-04-30) Carla Vanessa: it doesnt work in chrome flex.
- (2023-04-25) Alastair Hawke: THIS DOES NOTHING. Do not install.
- (2023-04-14) Mary Jones: Total BS.No way to run application
- (2022-06-13) Todd Krauss: Great to have a tool where I can run the diags and get warranty and support information all in one place.
Latest issues
- (2024-01-30, v:1.7.4) Casey Huston: new chrome book
having a problem downloading hp support assistant. - (2023-12-13, v:1.7.4) Thug Wife: black cartridge
been using refills on my cartridges for few months now. this time the black is still saying its empty and wont print at all. i cant even push the page feed button or anything. its a hp deskjet 3752 65xl cartridge. please help me. and this support assistant wont let me download. - (2023-12-13, v:1.7.4) Paulina Chatfield: how do I connect a second screen on my HP chrome
how do I connect a second screen on my HP chrome - (2023-12-02, v:1.7.4) Jeanne Taylor: cartridge
Just installed a black cartridge H 301 it doesn't recognise the alignment page and wont copy - (2023-11-25, v:1.7.4) Laurie Nelson: Security Login
When ever I need to use a login or password (i.e. banking, SS etc) it does not go through, simply signing up for a music station the login information will not go through. Any thoughts? - (2023-11-25, v:1.7.4) Dave Jungquist: screen
Screen fades - (2023-11-25, v:1.7.4) Harpreet Singh: regarding keyboard light
does my chromebook has the feature of keyboard of light. It is showing in settings but i am not able to enable this. - (2023-11-22, v:1.7.4) Hargis Wagers: connecting my chromebook using a c to usb cord
can i connect to my desktop using my chromebook - (2023-11-21, v:1.7.4) Jorge Gonzalez: keyboard
how do i manage backlit? - (2023-11-18, v:1.7.4) Faye Bowman: cleaning
how do u clean my unit - (2023-11-17, v:1.7.4) Mike: Games
Every time I try to play a game it freezes before it loads and the app stops - (2023-11-17, v:1.7.4) Olivia Guerrero: Calibrate
Need to calibrate computer - (2023-11-15, v:1.7.4) Al Vogel: Chromebook Address Book/Contacts
Does my chromebook have a feature for creating, accessing, storing my personal contacts? - (2023-11-14, v:1.7.4) Fanny PAILLOUX: Wifi
Mon wifi indique très bon mais j'ai tout le temps des erreurs de connexion et je dois relancer la page et le wifi - (2023-11-14, v:1.7.4) Patrick Votaw: 8iss7u3es
when i type n7umb3er s show up - (2023-11-13, v:1.7.4) Thomas Hansson: skriva ut
har skriven ett brev i appen text hur kan jag skriva ut det - (2023-11-10, v:1.7.4) Gary Wheeler: [email protected]
my camera isnt coming on since i have had the computer - (2023-11-08, v:1.7.4) margreet van nimwegen: Bluetooth not working
I cannot connect to a Bluetooth speaker with my Chromebook. Bluetooth is enabled and the speaker can be found by my phone, but my Chromebook cannot find it. I tried disabling and enabling Bluetooth and restarted my Chromebook, but this does not work. - (2023-11-03, v:1.7.4) Rahul Yadav: Not Working
Not Working on Google Chrome Os on my HP Notebook Laptop - (2023-10-31, v:1.7.4) Thomas WorthingtonSr: wifi
parring with my iphone 15 - (2023-10-31, v:1.7.4) Rasheda Warren: airplane mode
how do i turn on n off airplane mode on my hp chromebook? - (2023-10-30, v:1.7.4) Asad Ullah: track pad not working
how to fix trackpad its not working - (2023-10-29, v:1.7.4) Jaskaran Singh: SD card
sd card not working. - (2023-10-29, v:1.7.4) Gayatri Bisoyi: bluetooth issues
when i m conecting bluetooth the alptop glitches and disconecting thr bluwtooth automatically - (2023-10-27, v:1.7.4) Viv Smith: camera
camera not turning on,I have a black screen. - (2023-10-21, v:1.7.4) Denise Biggerstaff: app load
when app tries to load it says libmain.co not found and hardware can't support app? hep! - (2023-10-20, v:1.7.4) Aurora Ramirez: Hp laptop problem
Having problems with my hp laptop don't want the touchscreen to type just want the keyboard my mouse is not working need help - (2023-10-20, v:1.7.4) mahima k: Camera
Camera is not turning on. I have tried restarting the device. - (2023-10-19, v:1.7.4) maite salazar: Tengo un problema
Quiero eliminar el farming simulator 23, porque no lo puedo abrir mucho menos jugar - (2023-10-17, v:1.7.4) Krices Gillespie: play store app
play store app is taking long to open - (2023-10-17, v:1.7.4) L Ramachandran: Glitches on the Screen developed after installation of an app.
App was uninstalled immediately when the problem arose. The glitch is expanding to most of the screen, Need help to remove the glitch. Thank you - (2023-10-16, v:1.7.4) Majee bulla: from play store the app is not downloading
help - (2023-10-16, v:1.7.4) Majee bulla: from playstore the app is not downloading
please answer me - (2023-10-13, v:1.7.4) Olivia Sdao: Charger is broken
My charger is broken, sometimes it doesn't charge the Chromebook. It looks like it came apart. It's been less than a year since I got this laptop. - (2023-10-11, v:1.7.4) avinash manikpuri #social studies: connected with tv
how to connect this device and TV with use of hdmi port. - (2023-10-06, v:1.7.4) cm singh: connect the pentab
please sir guide me how will do work the pentab in this laptop - (2023-10-05, v:1.7.4) Denette Bird: i cant print from chromebook
cant print using my devices - (2023-10-01, v:1.7.4) FazeBeastBeastboy22: hp
Why is my laptop moving slow - (2023-09-30, v:1.7.4) Bagla Champak: is there anti virus ,built in protection in my P.C.?
my laptop has virus issue ,is there built in protection in my HP laptop? - (2023-09-30, v:1.7.4) Bagla Champak: built in antivirus
is there anti virus function in my p.c. - (2023-09-28, v:1.7.4) Vikinginal: hp4570
printer not working - (2023-09-28, v:1.7.4) Xia Lee: Touchpad not working
The touchpad on my Chromebook x360 is not working. I've tried pressing escape multiple times, restarted multiple times, and did a powerwash a couple of times. Nothing seems to work. Help! - (2023-09-24, v:1.7.4) Denise Dobbins: printer issues
cant find printer to connect to my Chromebook - (2023-09-23, v:1.7.4) Dave Lindsay: Cant print
Wont connect to wifw - (2023-09-23, v:1.7.4) Dave Lindsay: Printing
My printer wont work, says it is not connecting to wifi - (2023-09-22, v:1.7.4) Ayushi Jha: My Chromebooks keyboard is not working
It has only been a month since I purchased this Chromebook. Suddenly, the keyboard of the said device stopped working. I'm facing a lot of difficulties due to the failure of my keyboard.Please provide me some help regarding this issue. - (2023-09-21, v:1.7.4) Kendal Hughes: Screenshot
How do I do a screenshot? - (2023-09-21, v:1.7.4) Jesse Austin: camera
can i upgrade my Camera - (2023-09-21, v:1.7.4) Vern Rogers: I am trying to connect blue tooth mouse? Please provide the process?
Please provide step by step instructions to connect blue tooth mouse. - (2023-09-20, v:1.7.4) sanyadeepthe: Windows Installation
i want to install windows on hp chromebook what can i do