CRX id
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Description from extension meta
Without leaving Gmail, users can search for accounts, select contacts, and automatically log the email as a touchpoint in Totango
Image from store
Description from store
Using Touchpoint Connect increases productivity and improves cross-functional visibility into customer communication by allowing users to:
- Expand a drawer UI that has a “log to timeline” checkbox
- Search for accounts
- Select accounts and associated contact
- Add selected accounts and contact information to the emails distribution list
- Record a copy of the email in the Totango platform for that account
To use Totango Touchpoint Connect, you need a valid Totango account.
Latest reviews
- (2023-10-16) Nick Elliott: Was really hoping for a more automated process of logging emails to Totango, accessing email templates, and tracking logs (opens, clicks, etc.). This plug-in requires you to select the company you wish your email to be logged each time. Using an auto-bcc plug-in to [email protected] is working better for my needs. If you need to access your contact list and that's it, this was a nice plug-in for that. I've already removed it and will wait for the next version.
- (2023-10-16) Shona Fenner: I've been waiting over a year for this Gmail + Totango integration... it works like a charm and makes things SO MUCH EASIER. Just started using it and am excited to see Touchpoint Templates available soon.
- (2023-10-15) Kristin Lisson: Love working in Totango, and this makes life so much easier to extend my workflow to my inbox!
Statistics
Installs
607
history
Category
Rating
3.6667 (3 votes)
Last update / version
2024-03-25 / 1.0.1
Listing languages
en-US