Citi Shop®: Smarter Online Shopping

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The free Citi Shop® browser extension finds offers at over 5,000 online merchants.

Latest reviews

• (2025-08-24) Donna BILARCZYK: I love saving money whenever I shop. This app makes it so easy to have your card balance credited when you make your purchases. The app actually reminds you that you are being given a credit. Today, I received a 20% credit at Lowes. Now that was a big surprise.
• (2025-08-23) Vu Nguyen: Easy to use, however they need to remove the rewards $300 max cap per year limit.
• (2025-08-21) Zachary Gordon: Once you have the extension installed, it automatically populates the additional cashback savings for every website you go on. No stress because as long as you use your Citi card, you are going to get the max savings. Great app!
• (2025-08-15) Stanley Svehlà: Haven't had any problems yet statement credits appear as advertised. Don't know if it was a fluke but got statement credit offer at Lowe's for 30%plus made the purchase and got the credit for that one purchase. Normally get 1.5% back with them.
• (2025-08-15) Matthew Cruz: I just bought a controller at Best Buy and got an email that my rewards are on the way! It's nice to see the exact amount I was going to earn. Highly recommend.
• (2025-08-06) Bobby Shifman: Made an order with Shark and never got my credit for the % I was supposed to. Tried calling Citi Shop but they just passed me through to different people that did not understand the Citi Shop program and provided zero help. Total waste of time and expected savings.
• (2025-08-06) G S: Lowes order didn't even acknowledge CityShop. I paid with Pay Pal and it defaults to my Citicard. Very confused.
• (2025-08-06) Dan: Ordered from Lowes on the Citi shop extension just not sure how I will get my present back maybe you can clarify on the site that if it will show in my credit card statement or elsewhere. I only placed an order because of the promo not sure if I should return product.
• (2025-08-05) Joe Lehning: Very confusing, but worse than that, the marketing states 20x savings. I purchased from Lowes, which stated appliances 7% off, and when all said and done. Nothing, not a penny savings. I had a windows open in Firefox and it was the same price as with Citi Shop. What a WASTE OF TIME.
• (2025-08-05) David Anderson: Extension is confusing, hard to tell what discount you're getting or if it's active (without a lot of interaction). Would be nice if it displayed what the discount/rebate was for the item you're looking at. And too liberal permissions request - reading all data!
• (2025-08-05) Sabrina Smith: It would be nice on the CitiSHOP days if they let you know what amount of your purchase is eligible for the % back. It is very ambiguous and who knows if my full purchase or none of it will get any money back?
• (2025-08-03) Auro Patnaik: Easy to use and always helpful to save money when shopping.
• (2025-07-22) Elon Daghigh: Several times a day creates a giant popup in the top right hand corner of "Access issue detected".
• (2025-07-19) William Lewis Jr: I was promised a $10 bonus for signing up for CitiShop, but so far I have not seen it. When does the bonus happen? 🤔
• (2025-07-14) Aslan Seven: Currently there is a $10 bribe to install this extension.
• (2025-07-11) Shana: Deleting it minutes after I got it. I can't even load all the participating businesses without the page crashing over and over and over again. Do not recommend. Also, the permissions are super sketchy. I don't trust them.
• (2025-07-11) Josh lawson: This is borderline malware! The permissions are insane-this will run in the background and monitor your computer activity, even when chrome isn't open
• (2025-06-09) Sam “Sammy” Martin: Its really hard to find good deals.
• (2025-05-21) Stella Perez: Love the savings and the reminders from the browser extension. It's so easy to save and every little bit helps!
• (2025-04-26) Scott Johnston: It is much appreciated that you added petco.com to your discount program. Good food for dogs is expensive and every bit helps! Thank you!
• (2025-04-18) Katie AndI: I just added it, but thought I already had it and have been getting pop-ups when I buy things about matching or savings at other locations. It took several tries to get it to actually take me to where it would show me the other seller. Most of the time, I click the link and the listed savings aren't what I would actually end up having to pay, so I waste time looking at the deals that Citi found. I usually just go with the Rakuten extension bc there's a better % back. It has given me an idea of what other companies are charging for the same product, but if it's something like Ebay, the total is based on bidding or has a questionable seller. I want this to be my go to bc it would be more convenient, but so far I haven't gotten better deals.
• (2025-03-26) Lisa Stacy: I am grateful for the Citi Shop extension. It's easy to use and I like the savings. It's a win-win. It does take a while for the cash back rewards to show up on my Citi Card statement. I recently saved $195 on an expensive mattress. That alone is worth it. Thanks!
• (2025-03-20) John Esteves: So far, so good. Doing quite a bit of online shopping due to my daughter getting married. Have had some nice savings.
• (2025-03-16) Nadia Arodak: I really have no idea how to use this. The extension is not downloading. Citi should have made this more user friendly instead of a complicated process to access the savings.
• (2025-03-16) Liz Rampolla: Really awesome app! I've been able to have access to so many earnings. So excited about it!
• (2025-02-25) Laura Voegerl: My earnings have not been posting to my account for 4 months. I have talked to numerous customer service people, even the development team. I have logged several tickets with them and have yet to hear back about any of them. Most recent one was logged in January, and they do not have an ETA on when they might fix my account. In the meantime, I am not receiving earnings for any purchases I make. When it worked, I loved it. I'd love it to be fixed for my account.
• (2025-01-23) Sydney DeMaria: I LOVE THIS EXTENSION! Works perfectly and isn't annoying at all. It's easy to use and is available on lots of websites I use for online shopping. Big fan of whoever designed it!!
• (2025-01-09) Carolyn Stuart High Rogers: Citi Shop is easy to install and use, and I appreciate the effortless savings on essential and special online purchases. The coupon search feature is helpful to discover discount pricing opportunities.
• (2024-12-21) barry ballester: Worked perfect in the background. LOVE IT....
• (2024-12-12) Harris Robinowich: I've saved so much money with Citi Shop! The boosted offers are awesome and gave me a lot of savings during the holidays.
• (2024-12-05) Jason F (J4YZen): The extension does not work properly with Brave browser due to the integrated addblock feature. I would suggest to change this asap. I also experience my current page to be redirected to the citi sign in page because it was logged out. That is a bit strange. What if I was doing something important? :O
• (2024-11-26) Laura Jean: I didn't quite understand how it worked but now that I do, I really like it. It's like getting a bonus for using the credit card. There are so many perks that are offered and it just takes some time to check them out. Nothing complicated, just nice savings. Thanks Citi!
• (2024-11-15) Allyn Castro: absolutely love saving money on things already planning to buy, thanks citi shop for making it easier to save money.
• (2024-11-07) Ann Killebrew: Easy to use and finds available store coupons
• (2024-10-27) P Saggi: Easier to use and welcome to added benefits
• (2024-10-05) True Reviews: No matter what browser I use, once I finally get signed in, the CitiShop extension tells me that I need to download the CITISHOP extension. I tried removing and reinstalling the extension with the same frustrating results. MAKE IT WORK! Edit: After some time and trouble it finally works. I will update as to the efficacy and functionality after I have had time to use it.
• (2024-09-13) Edyce Winokur: This extension is great. I just received a statement credit for shopping(online) at Sephora and saved on an expensive concert ticket! It pops up and finds me coupons, in addition to cash back.
• (2024-09-12) G G: I really like the Citi Shop extension. It works at most of the stores I shop at online and it's very easy to use. I especially like that the cashback that I earn gets sent to me as a statement credit on my credit card.
• (2024-09-11) Tristan Barnum: This works at so many stores I regularly shop at- like Macy's, Walmart, and Disney Store. It seems to work at more stores than Rakuten or Honey (I've used both). It gives me cash back right into my Citi account, without confusing "points." It finds coupons to save me money too. It's been easy to use and no problems so far. Nice that there's also a mobile version too.
• (2024-07-14) Jane F: This extension is terrible. Even tho it has been unblocked in AdBlocker it continues to send messages that it is blocked. I am removing CitiShop as it is only a huge annoyance. Capital One works better and has saved me much $$$.
• (2024-06-08) ahmed laymoun (mouseman88): this requires adblocker to be disabled.
• (2024-05-14) Stephanie Cruz: Love how easy it is to save money with Citi Shop! They have a good variety of stores, and it's nice knowing I'll automatically receive a statement credit without needing to set a reminder to cash out. I'm excited to download their mobile extension next on my iPhone.
• (2024-05-14) Brent Calderoni: Great little shopping companion, it automatically finds additional cashback offers as I'm shopping and they stack with my credit card rewards! I love that it directly applies the earnings to my credit card instead of making me go through a redemption process like other similar services do. Very easy and requires almost no mental effort to save money where I'm already shopping.
• (2024-04-25) Ashley Alvarez: This extension is completely unrealiable. Something in Chrome triggers the ad blocker of the extention to go off when it's not on, and the instructions are followed to a tea. When I'm able to get through that hurdle, the sign on page won't let me sign in, indicating bad login info. If I'm able to get through those two things, it works for a few sites in general for offers, but after visiting a handful of sites the cycle of unrealiability starts all over again. So far, not worth the headache.
• (2024-04-12) Darron Morris: Tried to use on a few sites does not work to give the extra .1 percent. Leaves my info out on the chrome for others to steal
• (2024-04-10) Work Dembski: The good part, it was easy to install and log in. But I see no purpose for it. Search returns a very limited number of sites that will give cash back on "eligible" items. Once I get to the website I am usually presented with a popup that says I need to uninstall my adblocker (which is disabled). Some that don't say cash back, do offer cash back when you get to the site. Some that don't say anything about cashback on search page do present a popup when you get to the site, but there is that caveat of "eligible items" Once there, there is no way to see which items are eligible for cash back. On Amazon I get suggestions of other products which always cost more and sometimes are not really the same as what I am looking for. I can't see that this is worth it at all and giving up any thought of browsing history makes it a complete non starter for me. Not sure what fool at CITI bank designed this and thought it was a good idea. I deleted it.
• (2024-04-07) Carlos D: Sign up and connecting to my account was seamless and easy. The sign up process quickly identified my available citi cards once I logged and connected my account to the savings program. As I visit various retailers to make my usual shopping I get options from Citi Shop program on additional savings or cash-back rewards options at the check out screen. If I ever need to check on it, I can go to my browser extensions and edit or disable if preferred. Looking forward to seeing the savings or rewards add up. Feels similar to the capital one shopping experience - I've always preferred CITI, glad they have their own shopping program now.
• (2024-04-06) Donald Tredent: I installed the extension now I cannot find it to access it.
• (2024-03-26) Clint Robison: Poorly written integration with Citi. Does not support password-less login capabilities. I got interrupted during installation and didn't complete sign-in. There was no way to resume within the extension but Citi had a link for signing back in if the extension is already on your computer - which forced uninstalling and reinstalling the extension. Then had to sign in twice before it actually decided to work. I hope using the extension goes better than the installation, otherwise it will expeditiously go in the bin!
• (2024-03-26) Charles Green: They don't explain that you have to search for an item via Google search, then click on the Citi extension. I did that, and it constantly says "No offers found." Totally useless.