WORKetc CRM + Projects

How to install Open in Chrome Web Store

CRX ID

kdlahiphbfdglckbfaclomhiohkmjgci

Status

Extension status: In-App Purchases
Live on Store

Description from extension meta

Combined CRM, Project Management and billing means you can run your entire business inside of Gmail for G Suite.

Image from store

Description from store

WORKetc combines CRM, project management, billing, sales, help desk and more with a powerful automation engine to drive your business to the next level.

★ Combined CRM, Projects & Billing
★ Gmail Widget - turn email into leads, tasks & more
★ Two-way Google Contacts sync
★ Advanced tools like Custom Fields

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FEATURES:
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★ integrated CRM, projects, billing, help, time sheets, help desk, documents, calendars and more.

★ smart Gmail gadget to turn emails into WORKetc contacts, leads, support cases and more

★ integrated Google docs to attach documents to contacts, projects, sales leads and more

★ Mobile Web, Android and iPhone apps

★ Real customer support, we actually use our own product (WORKetc) to manage our own business

★ multiple language support (Spanish, French, Italian, German, Mandarin)

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BENEFITS:
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★ a true CRM giving you a complete view of your customers such as invoice history, purchases, projects, support cases and sales.

★ manage your entire business inside of Gmail. Take an email and create a new contact, assign to your team as a support case, attach to a project or update a sales lead.

★ a single platform to manage your entire business. No costly integrations, no time wasting double-entry

★ stay on top of your business with real time reporting and company wide searches

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CUSTOMER STORY:
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"Google apps & Worketc together are now the lifeblood of my business. Priority emails can be shared with my team are tagged in the Worketc gadget inside of Gmail. Immediately anyone assigned to a project or lead has access to the new info, no forwarding emails or CC'ing..." continue reading @ www.WORKetc.com

Latest reviews

Mieke van Son 2016-01-19: very helpful
Cyntia B 2016-01-07: I like this software because it is very easy to use and you can do many things with. It's like many software integrated in one. My favorite feature is project management. It's kind of like using MS project but in more simple. I think this software is good value for money and awesome for small start ups that don't have a big budget to spend in software. Moreover, there are many videos to train you and to help you understanding every feature of work[etc].
Heather Martin 2016-01-07: I could tell you a million great things about working with WorkETC as an application, but the Google apps integration has been a game changer. Because people are used to creating events on a Google calendar, having this information sync over automatically is very useful. It is also helpful to be able to created support cases directly from email since no matter how much you ask, clients will still insist on emailing people directly instead of a support mailbox that is set up. This reduces a ton of copy and paste actions that we had to take with a previous system we were using. The great thing is that all of these activities - tickets, calendar events, etc can be attached to each other which gives us a very good overview of what is happening with each case. We really love this system!
Anonymous 2015-12-16: Work Etc is a powerful project management tool. It needs careful setup but once this is handled, the program can really help manage your business. It is quite focused on sales of products and handles this better than services but does have facilities to tweak the methodologies to your liking. Excellent user interface makes things easy to control.Integrating with Gmail is a huge timesaver being able to attach only relevant emails to the appropriate project/sub-project is great.Excellent for project management and support.
Megan Vangelist 2015-12-15: This product makes managing projects and help tickets for our clients so much easier. Allowing us to track our time that is spent on each item is great. It's wonderful that it can all be managed in one product and not have to have multiple places to keep track of these items. They continue to get better and better.
Jordan Zoot 2015-12-04: Outstanding discovery we really like that application. As a Google For Work Partner and Xero Gold Accounting Partner and Cloud Integrator, an application like this is an amazing addition to our tool box for adding functionality to our clients.
Stan Zaslavsky 2015-11-08: We've been using WorkETC for the last 3 years and its absolutely transformed our workflow. Being able to integrate our email systems with the info we have in the CRM - its going to take our productivity to another level yet. Thanks guys for the software - keep doing great work!
WorkETC FosseyTaylor 2015-10-29: Our business evaluated 6 different CRM tools and there were two things that stood out about WorkETC. The first was that it has a fairly comprehensive project management tool within it. This allowed us to model, monitor and manage a customer's project right from the very initial contact on our website or phone. It was end to end, which meant we didn't need to look for two systems to integrate and sync our data across. The second is the outstanding customer support to queries and the hand holding we got during the evaluation phase. No-one else came close in this respect. From a previously fragmented approach to client data and project data, now all the team has to do is type in a part of a client name or a part of a project name and we can see all communications, project status, support cases and activities in one spot. It's really opened up the visibility of our internal processes, and allowed us to highlight trends and patterns in project delivery. Interestingly, our clients seem reassured that we're now sending emails with identifiers in the titles - our projects involve many parties from many organizations, and they just 'get it'
Jerry Messick 2015-09-23: I'll let the 5 stars speak for the product, but I want to talk about their support. I have NEVER used any system that had support as good as Work[etc], and I have tested dozens of systems over time. Their desire to learn your business and incorporate YOUR workflow (shocking, I know) instead of forcing you to create work-arounds is unprecedented. You just don't find that level of support anywhere. Well done, Work!
Peter Freeman 2015-09-16: Integrating with Gmail is a huge timesaver - being able to attach only relevant emails to the appropriate project/sub-project is great.
Mandy Morris 2015-06-19: Work[etc] CRM + Projects has made employee time tracking easier and convenient. We also keep up with our client projects and sub-projects better now than before without the need for numerous spreadsheets. We like being able to integrate and add emails to a project. This makes it easier to track communication related to a project. I would like to see more integration in the future.
Brandon Thompson 2015-04-23: We have been using WorkETC for about 8 months now and it has been a wonderful asset to our company. Now all we need is asset management and we are Golden!
Shankara Gurumurthy 2015-04-17: Excellent for project management and support.
Dan Fairbairn 2015-04-08: Another update to work[etc] to make it the easiest to use, but also most featured small business PSA software out there.
Nakuma Scott 2015-03-07: WORKetc has really helped us streamline our workflow. Previously, in our accounting firm, we had to use several different applications and manual paper processes to keep track of clients and projects the way that we can now with just WORKetc. This allows the accountants to focus on the client and not on paperwork. As a systems administrator it is very nice to have full control in one application. The client portal has also been huge for us this year. Maybe I can write a better review down after our tax season is over and we get more feedback on the portal.
Rafael Fernandez 2015-03-04: It's appears as free but it's not, the true that is a trial 14 days period only
Guillermo Sandoval 2015-02-27: For me , is the best crm now, i tried everything and stay here.
Anonymous 2015-02-18: WORK[etc] has been pretty great for me and the company I work for. We use it for project management, time sheets and support. Being able to respond directly to support emails with a record kept in WORK[etc] (so that we can keep track of how long it takes to respond) is amazing. WORK[etc] does quite a bit, and I'm sure we haven't even cracked the surface of what it does. The project management is really great to. We use it to...well...manage projects. It's useful to be able to have multiple projects per company, all with multiple sub-projects. And, of course, you can see the time against the projects, any to-dos against the project and any files uploaded against it as well. All in all, WORK[etc] has been pretty great for us.
Matthew Bauer 2015-01-16: For the past year we have been using WorkETC. It has been the best thing I've convinced my small company to invest in. As the leader of our technical support organization it allows me to keep track of everything that comes in the front door. Email, Shipments, or Inbound calls, I haven't found anything I can't track.
Aaron Agius 2015-01-07: Loving the app. Makes lead entries in to the system a breeze. Great job.
Randy Kremlacek 2014-12-31: Great, fantastic, wonderful support. Best of all apps we use by far.
Ian Nicholson 2014-11-21: Worketc is making our life so much simpler. having all your records (contacts, project management, time, expenses, billing, sales and communications) in one place is making it really easy. As one of the other reviewers has said it does take time to learn (and we are still doing that 12 months in!) but the benefits are great. I now have great clarity on project progress, future order book and sales pipeline, something which our previous system never did well! It is also easy for all our team members to see what is expected of them and record what they do on projects. There is no doubt that Worketc has helped us streamline our business and enable us to grow. Excellent tool!!
Joey Gilbert 2014-10-17: CRM, Projects, and Billing all-in-one software. I don't work specifically in billing, but before Work[etc] management was always on us to keep track of our time. With Work[etc] that problem has been solved by making it easier for the employee to keep track of and log billing time. They continue to better themselves as well. As easy as the time sheets are, the are making it easier with in application timing. The reason time sheets are some important to us is because Virtual Resort Manager, Inc. develops websites. The time tracker is nice for this, but Work[etc] also allows you to manage the project. Everything all in one place makes the website process much easier for everyone. Another feature that really helps us is templates for project setup. Together these 2 features really help our business improve and maintain customer relationships.
Robbie Crenshaw 2014-10-07: Love work[etc] makes it that much easier to start up work[etc] when i start the week off.
Jason Royals 2014-08-19: Awesome opportunity to sync with your google accounts. Very nice! Great opportunity and variety options.
David McGarry 2014-07-15: Integrates well with our workflow and Gmail and our other projects. Since we started using Work[Etc] our business processes have improved.
David Jones 2014-06-18: Love that we can do it all in one place. It is the bet all in one CRM app I have found. Great job.
Jonathan Hickman 2014-06-12: Work[Etc] is a great tool for being efficient. The ticketing system is fantastic and allows us to keep track of any issues our clients encounter as well as communicate with other team members to resolve customer issues.
Tony Tsicouris 2014-06-04: Great extension for a great application
Alex M. 2014-04-18: We are new to WORKetc and we love it so far- what a great tool to increase efficiency, especially for a small business where human capital is at a premium and stretched to the max as we grow.
Anonymous 2014-02-22: Okay, you have been looking and looking. Stop and give this a try, a generous free trial period. Then you won't look back. All your contact, sales and support in one portal. Security controls and email tools all in one. Thank you
Kieran Doyle 2014-02-19: Work etc improves with the effort you put into it. Integration with Google Apps is fantastic. We dabbled for a year and committed in 2014. Now we are all in, would not consider going back. Credit goes to Dan and his team; unlike some really promising starts they continue to develop and polish the product
Iain Herbert 2014-01-06: My client has now stepped up to using workETC and chrome/gmail/evernote/xero in conjunction to run the business. They appreciate the utility of the apps and the removal of the admin ohead running everything in house.
Laura Hickman 2014-01-03: While the plugin is not entirely that useful within Chrome, it is nice to have for mobile devices. It does what it says, though... it gets you to the WorkEtc page faster. WorkEtc is already good enough without added features, but it is nice to know the guys are working non-stop to make it better.
Michael Hill 2014-01-03: I like it. Didn't realize what it could really do but it gets me there quick. THanks!
Will Christopherson 2014-01-03: The app just redirects me to the WORKetc web client? It seems it's just a bookmark app if you've already got an account. Not very useful, really.
Anonymous 2013-12-14: Work[etc] runs our business -- all parts -- very efficiently and very well. Great app! and now part of the Google App Store. Great job work[etc] team!
Joshua McClure 2013-12-11: This application is completely amazing. Worketc is continuously finding new ways to make project management easier. This app is a simple way to increase productivity.
Demelza Sutherland 2013-12-09: This is a great tool. It allows me to easily manage all my contacts, projects, timesheets, invoices and expenses in one easy to use interface.
Domenico Pezzaniti 2013-12-06: Have been using WORKetc for a while and it's getting better and better. Great integration with Google email and contacts.
Brittany Thompson 2013-12-04: Awesome extension for an awesome CRM program! Loving that Work[etc] takes the time to help people become more productive at their every day lives!
Brad Crowley 2013-12-03: WorkEtc has been great! It has met a lot of communication needs for our company!!!
Alan De Keyrel 2013-12-03: WORK Etc keeps our 500+ customers and 20 employees in sync.
Now Digital 2013-12-03: Work ETC is a great tool and we've been using it for almost a year. But I already use Work ETC exclusively in Chrome, so I'm not sure what this new app does differently...
Joanne Law 2013-11-27: WORKetc lets you get your work done whenever and where ever you are able to through a web browser. You've got to love that.
Dallas McMillan 2013-11-20: This simple app is unobtrusive but useful - start your browser and go straight to your WORKetc account with a single click
Barry Gibson 2013-11-15: Makes a quick and easy way to access our WORKetc which we use to manage our business.
Ch Sofer (CHSofer) 2013-11-13: love it
John Belchamber 2013-11-12: I user WORKetc every day to run my consulting business from anywhere. This app makes it quick and easy to access clients, projects, tasks finance and much more.
Mike Ramirez 2013-11-12: Work etc. is the best CRM Solution that we have seen!

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