RingCentral RingCX for Zoho

The RingCX for Zoho app provides seamless integration between Zoho CRM and your RingCX contact center.

It offers the following features:

Omnichannel customer engagement
- Handle inbound voice calls, live chat interactions, and more directly from your account within Zoho
- Give your agents a complete view of the customer journey so they can serve customers better

Tight integration with your Zoho CRM data
- Quickly identify customers for personalized experiences
- Easily create new tickets or update existing ones for faster after-contact work

Easy to deploy and use
- Prebuilt integration to deploy in hours, not weeks
- Use you browser on any platform (Windows®, Mac®), no software installation is needed