Collect customer feedback, conduct market research, or build a competitor analysis from anywhere on the web.
CustomerIQ is the AI platform to automatically discover and quantify themes across customer feedback channels like calls, emails, chats, surveys, tickets, and transcripts. With our Chrome extension you can quickly capture feedback from anywhere on the web.
Whether it's a short piece of a text or an entire web page, CustomerIQ's AI will extract relevant highlights and store them in your workspace.
This is particularly useful for:
- Capturing feedback from emails
- Extracting highlights from community pages like Reddit or Facebook
- Extracting highlights from product and customer review pages
- and more!
Here's how it works
1. Download the extension and create a CustomerIQ workspace
2. Highlight any text on a web page (or highlight the whole page)
3. Copy (Ctrl+C or Cmd+C)
4. Paste into the extension
5. Create a submission
CustomerIQ's powerful AI will automatically extract highlights from any submission, so you don't need to worry about formatting or how readable the text is. You can review the highlights from any submission immediately after creating them.
CustomerIQ makes it lightning fast to capture and synthesize feedback from any source.