CRX id
mkjnkedfpoinkofeipcpbaaeckckbjbj
mkjnkedfpoinkofeipcpbaaeckckbjbj
Description from extension meta
Chrome extension for searching tickets in ConnectWise Manage.
Image from store
Description from store
🚀 Supercharge your ConnectWise Manage workflow with lightning-fast ticket lookups!
Tired of navigating through multiple pages and menus in ConnectWise Manage just to look up a ticket? This extension transforms your ticket search experience, allowing you to find any ticket in less than 2 seconds from anywhere in your browser.
✨ Key Features:
✅ Instant Ticket Access - Look up any ConnectWise Manage ticket in under 2 seconds
✅ Smart Auto-Search - Automatically opens tickets when you enter 6 digits (configurable)
✅ Keyboard Shortcut - Quick access with Alt+S (customizable)
✅ Universal Access - Search tickets from any webpage, no need to be in CWM
✅ Fully Configurable - Customize for your specific ConnectWise Manage instance
💡 How It Works:
1. Click the extension icon or press Alt+S
2. Type or paste your ticket number
3. Extension automatically opens the ticket in a new tab
🎯 Perfect for:
- IT Support Teams
- ConnectWise Manage administrators
- Help desk technicians
- Anyone who frequently looks up CWM tickets
⚙️ Setup:
To configure the extension for your ConnectWise Manage instance:
1. Right-click the extension icon in your browser's toolbar and select "Options" (or "Manage Extension" then "Preferences" for Firefox).
2. Enter your ConnectWise Manage domain (e.g., `na.myconnectwise.net`).
3. Optionally, adjust the URL Path and Ticket Number Length if your setup differs from the default.
4. Save your changes.
Transform your daily workflow and save time with instant ticket access. No more clicking through menus - just fast, efficient ticket lookups every time. ⚡
Latest reviews
- (2025-05-30) Wayne L: Simple, elegant and effective. Great to have. My one wish would be for a couple of additional icon colors like white and blue. Or possibly fill in the icon with a lighter color. The black icon kind of disappears into the toolbar when using a darker theme. Otherwise, no complaints at all.
- (2025-05-23) Chad: Any user of CW (ConnectWise Manage) that bounces between tickets will need this plugin. Quality of life features I enjoy most are not having to press the enter key once a service ticket number is entered and that it, by default, opens to a new tab. Enjoying this plugin I am.
- (2025-03-03) Ella B: WOW! I bet any gorgeous, smart, and also talented Service Coordinator out there greatly appreciates this extension. Amazing.
- (2024-09-20) Landon Campbell: 🌟🌟🌟🌟🌟 Yo, this Chrome extension got that ultimate RIZZ!! 💯🔥 For real, if you're out here using ConnectWise Manage and don’t have this, what are you even doing with your life?? This thing is BUSSIN' frfr! 🍽️💥 Searching tickets used to be straight up MID, but now it’s chef’s kiss 💋👌. You just type in what you need, and BOOM 💣—it pulls up all your tickets faster than a TikTok dance trend 🕺💨. The UI is smooth like butter, and navigating it? EZ PZ. This extension got me feeling like a tech wizard 🧙♂️—on GOD! No cap, it cuts my time in half, so I can finally chill instead of staring at a screen all day 😎. So if you're tryna have some W workflow and get that bag 💼💸, this extension is a must. Download now, or else you’re gonna be left on read. 📲✌️
Statistics
Installs
32
history
Category
Rating
5.0 (4 votes)
Last update / version
2025-05-24 / 1.0
Listing languages
en