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Description from extension meta
Use an AI agent for customer support within Intercom, Zendesk, Gorgias, Freshdesk, and any other support tool your team is using.
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Description from store
My AskAI is an easy-to-setup and affordable AI customer support agent/copilot. Accessible anytime, anywhere, right in your Chrome web browser.
Acting as your AI copilot specifically for customer support, it's available 24/7 to answer customer questions for your support agents. It knows everything about your business, will bring your response times down, free your agents from tier 1 support, and make your customers happier.
⬇️ On average, businesses adopting My AskAI see their “human” support tickets fall by over 70%, overnight.
Your CS team can then spend more time on Customer Success, complex queries, and higher-value customers. And less time on those generic, first-line support questions and conversations.
# How does it work?
Once you've created your AI agent/chatbot within My AskAI, and trained it on all your existing help docs, your team can then start using it as an AI copilot for your support agents.
You can use it on any website. And it even adds an "AI answer" button into your Intercom, Zendesk and Freshdesk/Freshchat inboxes and workspaces — so you can draft AI replies in the click of one button (check out the video above)
# Create your AI agent/copilot in 10 minutes
- Create a free account for 30 days at: https://myaskai.com/ai-copilot-chrome-extension
- Add your help docs (knowledge base or Intercom/Zendesk/Freshdesk articles) to train your AI agent
- Install this Chrome Extension
- And...you're done!
# Decide how you want to use your new AI copilot in Chrome
- ✨ Within Intercom, Zendesk, Gorgias, and Freshdesk/Freshchat agents can draft AI replies, using the conversation history with the press of a button
- Agents can open the extension at any time to start chatting with your AI support agent
- Agents can select and right-click on any question or message from a customer and launch the AI support agent
# Other things you can do with My AskAI
- Add directly within Intercom, Zendesk, Gorgias, or Freshdesk/Freshchat to automatically reply directly to your customers, and transfer them to an agent when they ask (human handover)
- Connect your Shopify store, so your AI agent can access your products, pages and live customer data. This means your AI agent can answer questions about specific customers and orders
- Auto reply to support emails (works will all email providers)
- As an internal chatbot for your employees (in Slack or Teams)
- To understand what your customers are asking with AI conversational insights
👉 Try it out today, with our 30-day free trial, then watch your support tickets fall away...
Latest reviews
- (2025-07-03) Kareem Janoudi: The setup was a breeze, and it seamlessly integrates with our existing tools. It’s intuitive, user-friendly, and has been adopted by our entire team with enthusiasm. For any support team looking to boost efficiency and have instant access to their collective knowledge, the My AskAI Chrome extension is an absolute must-have. A well-deserved 5 stars!
- (2025-06-24) Simone Fontana: Really intereseting and well done application to integrate Freshdesk and multi-channel knowledge.
- (2025-01-29) Martina Mitic: Amazing tool, keep it up guys, My AskAi has revolutionised the way we offer support to our customers!
- (2024-10-21) Alex Rainey: Perfect extension for our customer support team. They use this as an AI Copilot, which allows them to ask our help docs any question, get an accurate answer, and paste it back to a customer in under 10 seconds. It's a helpful way to test an AI customer support agent before letting it reply directly to customers.