Description from extension meta
Automatically generates warm, human replies to Google Business Profile reviews.
Image from store
Description from store
Reply to Google Business reviews in 1 click β in the customer's original language, with warm and human AI replies. Built for local businesses and agencies.
π§ Smart Replies to GMB Reviews β Powered by AI
Tired of writing the same Google review replies again and again?
GMB Review Reply Assistant helps you reply to customer reviews directly from your Google Business Profile dashboard β in one click.
This Chrome extension reads the review, understands its tone, and generates a polite, personalized, and context-aware reply β using AI.
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Works inside Google Maps & GMB Dashboard
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Supports content-editable reply fields
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Automatically replies in the original language of the review (e.g. in the prompt)
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Uses reviewer name if it looks real
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Makes sure not to use AI giveaway words
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Uses gpt-3.5-turbo for low-cost, fast responses
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Includes clipboard copy for manual pasting
π οΈ How It Works:
Open your Google Business reviews on GMB
Click "Reply" on a review.
Right-click inside the reply box β Choose βGMB Review App β Paste answerβ.
Done! A thoughtful reply is generated and inserted, ready to edit or send.
βοΈ Custom Prompt Settings
Use the built-in settings panel to define different reply styles per review type:
π Built by SimplyCity β Local Search Experts
This extension is brought to you by SimplyCity β a platform helping local businesses and multi-location brands improve their visibility on:
Google Maps
Apple Maps
Waze
Bing Places
Food delivery platforms like Wolt, Uber Eats, and Just Eat
π§© Perfect For:
Local Businesses (cafes, clinics, salons, shops)
Franchise Chains with many locations
SEO & Marketing Agencies managing Google profiles
Restaurant owners working with delivery apps
Anyone tired of writing the same replies by hand
π Privacy
All data stays client-side. Only the review content is sent securely to the OpenAI API for generating replies.
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Required Justifications for Permissions (Privacy Practices Tab)
Paste the following justifications exactly as shown:
Permission: activeTab
We use activeTab to detect the currently active Google Maps or Google Business Profile tab, so the extension can interact with the review reply field only when explicitly triggered by the user.
Permission: clipboardWrite
We use clipboardWrite to copy the AI-generated reply to the clipboard, so the user can easily paste it manually if needed.
Permission: contextMenus
We use contextMenus to add a right-click menu item labeled "GMB review App β Paste answer" that lets users trigger the reply generation manually while replying to reviews.
Permission: host_permissions (e.g. *://*.google.com/*)
We need access to Google Maps and the Google Business Dashboard to read visible review content (name, text, stars) so that the extension can respond meaningfully and in the correct language.
Permission: remote code (via OpenAI API)
We send the review text to the OpenAI API (https://api.openai.com) to generate a polite, human reply. This is the only external service used, and no other data is sent or received.
Permission: scripting
We use the scripting API to inject a script that detects and interacts with reply fields on the current page when the user triggers the extension.
Permission: storage (if used)
We use storage to remember user-defined custom prompts for each star rating (1β5), allowing consistent reply tone customization across sessions.
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Single Purpose Description
This extension helps Google Business Profile owners reply to reviews faster by generating AI-powered responses based on the content and language of the review.