CRX id
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Description from extension meta
Track emails, sync calendars, work with activities, convert important emails into Dynamics 365 activities without leaving Gmail…
Image from store
Description from store
Track emails, sync calendars, work with activities, convert important emails into Dynamics 365 activities without leaving Gmail and more…
✓ Track emails and conversations from Gmail to Dynamics 365
✓ Automatically sync emails to Dynamics 365
✓ Convert important emails into tasks, show them in convenient To-Do list and save directly into Dynamics 365
✓ Add new prospects, contacts and companies from LinkedIn to Dynamics 365 in one click
✓ Set the next actions and create new CRM activities directly from LinkedIn in order to plan and track all further communications with prospects
✓ Sync events between Google and Dynamics 365 calendars
✓ View, manage and navigate Dynamics 365 activities
✓ Create Dynamics 365 entities and activities
✓ Supports Custom objects and fields out-of-the-box
✓ Install in less than a minute, no additional configuration needed
Track down emails, conversations and attachments from Gmail and save them directly into Dynamics 365.
Akvelon’s Dynamics 365 Integration for Gmail is very pragmatic and includes countless possibilities for lead generation and organization in Gmail. It enables users to track down emails, conversations and attachments from Gmail and save them directly into Dynamics 365.
Quickly find existing records in CRM or create new entity with just one click and track correlated emails. No additional set up needed, this extension works out-of-the-box, supporting custom entities and attributes.
Replication of CRM Activities grid in Gmail provides users with the ability to quickly view, search, and manage CRM activities without leaving Gmail interface.
Google and Dynamics 365 calendar sync allows users to keep all events up-to-date and organized. It syncs in background mode and does not require additional actions while you are working.
WE DON’T WANT YOUR DATA
- We do not store User Sensitive info excepting user ID and organization ID for license management purposes
- Akvelon protects your data with the industry's strongest encryption methods
REQUIRED PERMISSIONS:
"storage"
- to store users' data (events from Google calendar, CRM records, Auth tokens)
"identity"
- to sign in to Gmail and Dynamics 365 using Google OAuth and Dynamics 365 OAuth accordingly (core functionality which is needed to integrate Gmail with Dynamics 365)
"downloads"
- to download log files - user has the ability to collect and send log file manually (does not contain any sensitive info) to Akvelon Support team in case he/she experiences any issues with the application
"tabs"
- to open new Dynamics 365 CRM windows to create new CRM activities and CRM records. Also it is needed to sign in to Google account in order to iterate with Gmail emails, contacts and Google calendar
"unlimitedStorage"
- to store events from Google calendar, CRM records, Auth tokens in browser's local storage (available only for user). This data is needed in order to iterate with Gmail and Dynamics 365 CRM and integrate them between each other
"webRequest"
- to connect to Dynamics 365 On-Premise through ADFS (to confirm correctness of domain as we can't get this data beforehand - all users use different URL's)
"https://login.microsoftonline.com/*";
- to login to Dynamics 365 using OAuth
"https://*.dynamics.com/";
- to iterate with Dynamics 365 CRM (create new records, update existing ones, sync CRM and Google calendars)
"https://www.googleapis.com/
- to get data from Google API (get info about emails, contacts and calendar) which is needed to add information from Gmail to Dynamics 365 CRM
https://accounts.google.com/o/oauth2/auth
- login to Gmail using Google OAuth (user has to authorize in order to get access to his/her data located in Gmail, Google Calendar and Contacts (to save this data to Dynamics 365 CRM)
https://accounts.google.com/o/oauth2/token
- to get Google token for OAuth (it allows users to work with the app without necessity to re-login too often)
https://cgiprod.akvelon.net/
- to connect to Akvelon license server in order to manage subscription
BY INSTALLING THE APP, YOU AGREE TO PRIVACY POLICY AND TERMS OF USE:
Privacy Policy: https://akvelon.com/products-dynamics-crm-integration-for-gmail-privacy/
End-User License Agreement: https://akvelon.com/dynamic/CGIEULA.pdf
Third-party extensions installed in Chrome can potentially conflict with the Dynamics 365 CRM extension, especially if those extensions integrate with Gmail. It can cause unexpected issues like missing icons/buttons or sidebar loading off-screen. To learn more about it please visit our user manual: https://avocado.software/manuals/cgiUserManual#
Dynamics 365 Integration for Gmail use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements (https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes).
Latest reviews
- (2022-09-14) Lee Moreau: This plugin is total garbage and doesn't work at all. We tried it out but it said we had already done a trial years ago so I just went ahead and signed up for 4 licences. That was months ago, it hasn't worked ever since. Gestures and pressing back don't work when you have an email open, the only way to go back to the inbox is by clicking Inbox. The support people would tell me a new update was out and to update, but when I'd check I'd always already be on that version, yet same issue. I've tried on Chrome, Safari, FireFox on Mac, as well as Edge, Chrome and FireFox on Windows 11. I've had 4 employees all test it and it does it for every single one of them. I even used a brand new PC with a brand new Chrome profile and same thing. We gave up and uninstalled a month ago when it started causing more issues like showing big white boxes on the left of the display. Just for fun I reinstalled it now, since the company said they do not give refunds even if the product doesn't work. Guess what? SAME issue it STILL does not work. Avoid this like the plague, it's SO buggy and doesn't work at all. Their support people are completely useless, and to tell a customer no refund on a product that doesn't work is absolutely horrible customer service. We had to file a dispute with our credit card company to get our money back, since the product we paid for is not what we received.
- (2019-08-20) Krasimir Nachev: I think this extension is the best solution for the Dynamics CRM Gmail integration. All emails are tracked successfully, it is easy to find them in CRM. New features are good and the support is just perfect! Thank you very much guys for your good product.
- (2018-07-30) Tim Wiedeman: Current version is incomplete. Do not download if you need to add gmail replies to CRM. Extension only allows add to CRM when sending a new email or when receiving a new email. You CAN NOT add a reply to CRM. I will gladly give 5 stars when they update to solve this major functionality gap.
- (2017-09-28) Elly Emerson: I think this extension is the best solution for the Dynamics CRM Gmail integration. All emails are tracked successfully, it is easy to find them in CRM. New features are good, especially two-way sync between Dynamics CRM and Google calendar. The new design looks very good. Way to go!
- (2017-09-26) User Name: New version is much better. They improved existing functionality, fixed some problems and created new design which is really nice. Great job! Highly recommended.
Latest issues
- (2022-10-12, v:10.0.1) IT Jenggala: Can't track email
Hi, we have problem when tracking incoming email into CRM Dynamics 365. It's says "Email tracking failed." We have tried re-connect (re-log) the account and re-install the extension too, but the result was same. Thanks for your help. - (2022-03-10, v:9.6.21) Cinzia Cuva: Send Email from CRM
Good morning, we need to know if the tool allows to send Email from CRM or if it allows only to track email sent or received from GMAIL to CRM. Thanks - (2020-12-08, v:8.1.8) Eric Foucault: I'd like to test your solution but I can't sign in with a google account
How can I test your solution ? - (2020-05-19, v:6.3.4) Sahil Kharbanda: Login failed
login failed i tried to login with google and i get the error "Sign in with Google temporarily disabled for this app" is there a way around this? - (2020-04-30, v:6.3.4) Sam Chevarie: login failed
i tried to login with google and i get the error "Sign in with Google temporarily disabled for this app" is there a way around this? - (2020-03-25, v:6.3.2) Hamdi Guncavdi: Can't login
When trying to login it shows an error that Google Login is not enabled for this app, and it is still under review with Google to enable this. When trying to login with your credentials not using Google Login it shows an error to use Google Login, which in turns does not work. So it is not possible to use this plugin. - (2020-03-11, v:6.2.3) Min Ye Soe: Cannot use google sign
Message shown: Sign in with Google temporarily disabled for this app. - (2020-01-24, v:6.2.1) Mohamed Ashraf: Do you support tracking emails with custom entity apart from account, contact, lead and opportunity
support tracking emails with custom entity apart from account, contact, lead and opportunity - (2019-10-16, v:6.1.0) Zachary Green: Customized CRM
Hello, Our CRM url is actually altered based on our third party customization, does this inhibit us from using this tool? I keep getting a Connection setting are not valid error when clicking Apply Permission. Thank you - (2019-10-03, v:6.0.7) Gabriel C: Connection settings
Hey, I am trying to connect but keep getting an error when putting in setting details. Not sure the username is correct, can you please advise? - (2019-09-10, v:6.0.2) Simon Groom: Cannot get software to login to my CRM, using login or via Google account.
Used the product fine until the trial expired. Then tried to login to pay but will not login. Tried uninstalling and re-installing. Have entered correct details for CRM URL, as well as login details. Just keep getting "There was malfunction. Sorry about that" OR "Your connection Info is not set. Please check it" Please help? I do want to buy this product, but it just won't work now! - (2019-05-23, v:5.3.6) 中山大介: Unable to connect to D365 online with ADFS deployment
Hi, We have D365 online instance set up against ADFS. I tried to connect to D365 from the tool with a user account synchronized with internal AD account, but failed. And, it works fine when using a user account which exists only in Azure AD. The tool not support D365 online with ADFS deployment? - (2019-05-09, v:5.3.3) Hieu Vo: the license price for Dynamics 365 per user monthly
how can i cancel this monthly fee extension ($5.99) please ??? - (2018-10-03, v:5.2.2) Fredd Darwin Villarreal Escamilla: Prices
What is the license price for Dynamics 365 per user monthly? - (2018-09-18, v:5.2.2) Corrado Viganò: Resellers?
hi do you have reseller plans? - (2018-06-11, v:5.0.1) Marco Planchestainer: Extension not working with new gmail
Extension do not track emails with new gmail. It worked but now it is not working. - (2018-04-11, v:4.0.4) What is the cost break down for a company of 50+
I would like to install this for my time and I'm curious what the cost would be to track emails for an org of 50+ users. - (2018-02-08, v:3.3.1) Bright Life: When will support on 365 On-premise?
Could you tell me about the timeline that u planned to announce the supported on-prem version?