CloudCall Unified Communications for CRM - v3 Prelaunch
Extension Actions
Make, record, categorize and replay calls directly in Google Chrome
Sleek, New, Unified Interface
Please note, this is a beta version of this extension: https://chromewebstore.google.com/detail/cloudcall-unified-communi/jfeiiafdlajdfijkagdncomkjjpadogg built with manifest v3
Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience.
CloudCall: Bringing Together IM and SMS with your CRM
Send SMS and instant messages and capture these conversations in the CRM contact record.
CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities.
Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer
* Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless.
* Drive instant collaboration with instant messages to colleagues or teams. Toggle with one click to begin saving pertinent details to candidate, job and contact records.
* Capture best practices by monitoring or joining calls in real-time to provide guidance. Share recordings of successful calls and best practices, for more effective onboarding, training, and employee retention.
* Personalize the caller’s experience with inbound screen notifications, which open the caller’s record so that you’re aware of the caller and their experience with your business.
* Easily capture all interactions. With each conversation, details are automatically saved in your CRM. Access call recordings and messages directly from the contact's record.
* Access valuable business insights by creating and analyzing real-time reports and dashboards around team’s activities.
Latest reviews
- Liam Williams
- My extension is always corrupt and I am needing to reinstall it about 4-5 times a day, can't transfer some calls sometimes and lots of bugging out constantly
- Twyla Rozelle
- I like it when it works. But, extension becomes corrupt and I have had to re-install multiple times.
- Francesca Lovegrove
- Terrible. No other words to describe it.
- BPH
- Not fit for purpose, extension becomes corrupted multiple times per day (needing to be removed and added) How I miss the days when my organisation used FUZE
- Kristiina Tints
- Extension vanishes from toolbar every few days. Then after checking it says it requires repair. Repair does not work. to fix it it needs to be uninstalled and reinstalled. Happens every couple of days - fourth time that I am installing it now. Rubbish!
- Mark Ballinger
- Constantly crashing, including during calls. Not fit for purpose.
- Keith Higman
- the app is constantly closing and restarting. every time I try to use the app to make a call it has to reload before it will work
- Nathan Larson
- It works but force closes throughout the day. I have to click on the extension to reload the new one. Also, the settings randomly change each time that the extension reopens.