Desktop companion app for Dynamics 365 Contact Center icon

Desktop companion app for Dynamics 365 Contact Center

Extension Actions

CRX ID
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Description from extension meta

Enables Copilot Service Workspace app to communicate with Desktop companion app for Dynamics 365 Contact Center.

Description from store

Desktop companion application for Dynamics 365 Contact Center delivers enhanced reliability for voice conversations by maintaining call connections even when the browser app refreshes or crashes.

This standalone solution significantly reduces connection latency while providing valuable visibility into client-side resource consumption and device troubleshooting capabilities.