CRX id
kbdhmibgmfndcbpfgfoadpbnfbcccpgn
kbdhmibgmfndcbpfgfoadpbnfbcccpgn
Description from extension meta
See your Intercom customer profile right inside your Gmail.
Image from store
Description from store
This chrome extension is a super easy way to integrate Intercom (www.intercom.io) into your Gmail. After installation you will be able to see the data from your Intercom customers right inside your Gmail. Data such as location, company name, monthly spending, tags, social profiles, your notes, etc. is pulled for each customer from your Intercom account.
The benefit of this extension is that when you open an email in Gmail sent by a customer, you can see the customer profile on the right panel next to the email. This extension has functionalities similar to Rapportive for LinkedIn in showing user profiles.
After installation, you must first set your Intercom API credentials (App ID and API Key) in the settings. You can find these informations by going to your Intercom account; then go to "Integrations"; and then go to "API Keys".
Requirements: You need to have an Intercom and Gmail account.
Latest reviews
- (2017-10-22) Robert Sandie: Not working, keeps asking for login/password which don't have due to Google Auth.
Latest issues
- (2018-08-16, v:1.1) Todd Dawson: update extension
Are you going to update the extension to work with access tokens. Intercom no longer uses API keys but have switched to access tokens - (2017-10-22, v:1.1) Robert Sandie: Auth with Google Authentication Doesn't Work
I use Google Auth to login to intercom, yet your extension asks for Intercom Login and password, which I don't have. - (2017-07-28, v:1.1) Jeroen Corthout: Permissions
Could you limit the permissions to only see data on the Gmail website, and not all websites I visit? It's blocking me from installing it, as it seems fishy. Thanks! - (2017-07-24, v:1.1) Cedric Seguela: Same problem
Hi, We have exactly the same problem than Robert. Is there a solution ? Thanks, Cédric - (2016-06-22, v:1.1) Robert Woehrle: Just can't get it to work
I've done everything exactly as instructed. And, even tried a new API key. When I enter the API Info, it says Saved. But once in Gmail (including after quitting Chrome), when I get to an email that I know is tied to a User of ours in Intercom, it pops up the intercom login username and password. I enter both and it never connects - the box just refreshes. I've confirmed everything, logged in multiple times to Intercom w the same, etc etc.