CommentAssistant icon

CommentAssistant

Extension Delisted

This extension is no longer available in the official store. Delisted on 2026-03-25.

Extension Actions

CRX ID
mplmiifinndjifidcbgkfgnclnkefgoj
Status
  • Extension status: In-App Purchases
Description from extension meta

Side panel to organize and manage comments on xiaohongshu.com

Image from store
CommentAssistant
Description from store

### Change the comment area from "swipe screen" to "transaction entrance"
Xiaohongshu’s operations are most afraid of two things: missing key comments and typing repeated questions over and over again. CommentAssistant concentrates comments into the sidebar, prioritizes high-intent leads, and uses a reply library and compliance reminders to make your replies faster and more stable.
### Core functions
- Automatically summarize comments: main comments/sub-comments are displayed in a unified manner to reduce searching back and forth.
- Lead radar (keyword identification): Use keywords such as "how to buy/price/who is suitable/shipping" to prioritize high-intent comments.
- Comment inbox: search/filter/sort, treat comments as work orders; support status transfer and notes.
- User aggregation view: View multiple comments from the same user together to determine the real needs and maturity.
- Locate the original comment with one click: jump back to the corresponding position on the page from the sidebar and highlight it to quickly return to the context.
- Reply library: Consolidate high-frequency issues into reusable templates to make the team more unified.
- Compliance risk reminder: Prompt the risk mode before copying the reply to reduce the probability of being scammed.
- Export review: CSV export contains clue tags and processing status, which facilitates review and handover.
- Regular customer tracking: identify repeat interactive users across notes and discover high-value fans.
- Data analysis: word cloud and geographical distribution map to quickly understand the portrait of the comment area.
### Who is it suitable for?
- Merchants/Brands: Turn comments into a lead pool to reduce leakage losses.
- Operation/Customer Service: There is a large volume of comments and frequent switching between notes, requiring standardized processes.
- Experts/bloggers: Quickly identify real needs and improve interaction quality and conversion efficiency.
### Privacy and Security
- Only works on xiaohongshu.com page and will not be activated on other websites.
- The user must accept the terms of use before the extension will start processing page data.
- All comment data and settings are saved locally in your browser (IndexedDB and chrome.storage) and are not uploaded to third-party servers.
- Do not collect, store or share any personally identifiable information.