Cobrowse by Zoho Assist

Cobrowse by Zoho Assist allows you to securely join a cobrowsing session and receive real-time assistance from technicians. By entering a shared session ID, you can collaborate with technicians on your web page, allowing them to guide you through form filling and troubleshooting issues without requiring full device access or software downloads. This ensures your privacy and data security are maintained throughout the session.

Key Features

* Real-Time Browser Collaboration
* Share your web page with technicians in real time to receive guided assistance. Technicians can only access permitted browser content, helping protect sensitive information.

* Secure Data Masking
Masks sensitive information such as passwords, personal details, and confidential data during sessions as per org policy.

* Annotation Tools
Allows technicians to highlight, guide, and visually direct you through complex workflows for better clarity.
* Session Control
Technicians can request permission to control your web page. Once approved, they can navigate and interact only within that specific web page.
* Full-Screen View
For better visibility and improved assistance, expands your shared browser view to full screen view.