ActiveCampaign

When it works it is great but when it does not work or capture an email due to its own issues. That is a problem as they are a CRM system that requires to capture all emails from gmail inbox. Also being logged out from time to time. I just do not get why that happens.

When it works it is useful. However it is inconsistent and unreliable. I have to keep relogging when you go back to your emails after a gap is really frustrating as it doesn't remember your details. The pop up often also doesnt work if you receive an email direct to your inbox so you have to go to the main active campaign dashboard to add a new contact or deal. It should make it easier but I am left disappointed on a daily basis.

Could be much better... clunky and not very intuitive or reliable.

Good but could be much better with some small tweaks. Please enable users of password managers to log in more easily (when the extension logs your out for whatever reason unless you remember your details it's nigh on impossible to fill the log in details out since referring to another window closes and clears the login popup - infuriating!). Also, can't the system take an educated guess at first name and last name from email addresses where this information is present before the email domain? Also, if you have multiple lists, please let people select and add them all to a contact, not have to select each one independently. Plus, first name and last name fields in the extension contract to a tiny size as soon as you start to enter text. Annoyingly, the password manager sees these fields as fair game and all I can see if the icon for that, given the weird bug where the text box shrinks.

I love the chrome extension for ActiveCampaign. Great feature. Probably not enough AC users have it setup, but it's very helpful. I can create a deal with the click of a button.

Great system! Couldn't run the business without it and I have never experienced problems with this extension!

Buon prodotto, ma tracking delle email su GMail totalmente sbagliato.

Not really useful.

Not really useful.

sometimes the sidebar in Gmail dissapaers. If you have 2FA on, you cannot use the Chrome plugin. It won't allow you to login.

sometimes the sidebar in Gmail dissapaers. If you have 2FA on, you cannot use the Chrome plugin. It won't allow you to login.

The behavior of this extension is not consistent. You don't really know when it syncs or not your emails. Sometimes it works. Today I just discovered that while I activated the sync options on some emails, (I was able to see and select the icon), none were synced. The extension lost the account setting and I had no warning. You keep thinking it's working ok, while it's not. Since there is no option to sync afterward (like in other CRM) you are stuck with your emails in your inbox and nothing logged in active campaign. I've been using it for several years now and despite several versions it's still highly perfectible.

The behavior of this extension is not consistent. You don't really know when it syncs or not your emails. Sometimes it works. Today I just discovered that while I activated the sync options on some emails, (I was able to see and select the icon), none were synced. The extension lost the account setting and I had no warning. You keep thinking it's working ok, while it's not. Since there is no option to sync afterward (like in other CRM) you are stuck with your emails in your inbox and nothing logged in active campaign. I've been using it for several years now and despite several versions it's still highly perfectible.

I've used some extension and active is more efficient. Activecampaign shows me a quick snapshot and helps me gain some context on the customer's journey on our content and channels. I also suggest that the uuspy.net for spying on ecommerce online store.

I've used some extension and active is more efficient. Activecampaign shows me a quick snapshot and helps me gain some context on the customer's journey on our content and channels. I also suggest that the uuspy.net for spying on ecommerce online store.

Ein tolles Tool während meiner täglichen Arbeit. Super, dass es ActiveCampaign nun auch als Extention für Google Chrome gibt. Dankeschön!

I don't understand why they removed the ability to add people to lists from the gmail plugin directly. Why break it if it was working? Generally it is also buggy, and certain common sense functionality is made way too complicated. (eg. you can only edit notes on an account if there is already a note... so you can't create a new one) Just feel it has potential, but for the price I pay for AC, it's not a very good plugin.

I don't understand why they removed the ability to add people to lists from the gmail plugin directly. Why break it if it was working? Generally it is also buggy, and certain common sense functionality is made way too complicated. (eg. you can only edit notes on an account if there is already a note... so you can't create a new one) Just feel it has potential, but for the price I pay for AC, it's not a very good plugin.

AC saves me so much time, and this plug-in allows ease especially when referrals come directly to my inbox. I appreciate being able to connect new contacts quickly to pipelines, tag for an automation and add to interest lists every time! It's simple and not a replacement for the full CRM features that are best managed directly in AC. Depending on your business, you'll know within a few days if the plug-in works for your needs. If it does, you'll click that blue button every time you send a message!

AC saves me so much time, and this plug-in allows ease especially when referrals come directly to my inbox. I appreciate being able to connect new contacts quickly to pipelines, tag for an automation and add to interest lists every time! It's simple and not a replacement for the full CRM features that are best managed directly in AC. Depending on your business, you'll know within a few days if the plug-in works for your needs. If it does, you'll click that blue button every time you send a message!

Only a small percentage of emails that I send from my gmail account I want to sync. For example, I don't want my personal emails and emails to suppliers and co-workers to be sync'd into AC. There should be a prompt to 'sync this email with AC'. Sync'd emails should also be added to a list. As it works now, they just get sync'd without a list associated to the contact, so all my sales agents see the contacts. Unusable in my environment.

Only a small percentage of emails that I send from my gmail account I want to sync. For example, I don't want my personal emails and emails to suppliers and co-workers to be sync'd into AC. There should be a prompt to 'sync this email with AC'. Sync'd emails should also be added to a list. As it works now, they just get sync'd without a list associated to the contact, so all my sales agents see the contacts. Unusable in my environment.

essenziale ed estremamente pratica!

Works awesome for me and I LOVE the tech support at this company.

I love you can track who opened my email. It's very useful!

Needs more functionality. Needs to be able to track link clicks in inidvidual emails sent to prospects. Also needs some sort of desktop alerts functionality. Email open tracking isn't great either. Having to navigate to your out box to view email opens is an unnecessary step. All of this info should be available within the extension when it's open within chrome. Just not robust enough.

Needs more functionality. Needs to be able to track link clicks in inidvidual emails sent to prospects. Also needs some sort of desktop alerts functionality. Email open tracking isn't great either. Having to navigate to your out box to view email opens is an unnecessary step. All of this info should be available within the extension when it's open within chrome. Just not robust enough.

It's mostly fantastic - when it works it does everything it promises. it pulls up the customer card when I receive an email so I can familiarise myself, it's super easy to update tags and contact info etc as well as add new clients to our database direct from my inbox. By using trigger tags from my inbox, I barely even need to open Active Campaign. However it does crash on occasion and when that happens there's no easy fix, deleting, reinstalling, restarting or refreshing browser work sometimes but not always. Hopefully these glitches will be minimal and this will keep being my inbox sidekick

It's mostly fantastic - when it works it does everything it promises. it pulls up the customer card when I receive an email so I can familiarise myself, it's super easy to update tags and contact info etc as well as add new clients to our database direct from my inbox. By using trigger tags from my inbox, I barely even need to open Active Campaign. However it does crash on occasion and when that happens there's no easy fix, deleting, reinstalling, restarting or refreshing browser work sometimes but not always. Hopefully these glitches will be minimal and this will keep being my inbox sidekick

Works great for me. Sometimes doesn't show up, but a close and re-open typically fixes.

Works great for me. Sometimes doesn't show up, but a close and re-open typically fixes.

This is terrible! Incredibly slow on Windows 10. Inconsistent as to when it will appear. When it work, it works beautifully but it only works 10% of the time.

This is terrible! Incredibly slow on Windows 10. Inconsistent as to when it will appear. When it work, it works beautifully but it only works 10% of the time.

Was excited to evaluate AC as a replacement to our current CRM, but was unable to ever get the extension to load after days of trying, clean installing Chrome, etc. Never heard back from support with a solution and unfortunately will be eliminating AC from the running.

I was expecting this app for a long time!!! amazing app.

I was expecting this app for a long time!!! amazing app.

I'm a fan!

ActiveCampaign has been an amazing addition to our company. The extension is really simple and easy to use. If you have a small business and use Google Mail, it's the only extension I've come across that ties your email accounts to your ActiveCampaign account. You can use the Chrome extension to automatically add new customers from Gmail into your database or to track the details of your customer's email addresses in your database. It's been an absolute lifesaver for me and has really streamlined my process.

ActiveCampaign has been an amazing addition to our company. The extension is really simple and easy to use. If you have a small business and use Google Mail, it's the only extension I've come across that ties your email accounts to your ActiveCampaign account. You can use the Chrome extension to automatically add new customers from Gmail into your database or to track the details of your customer's email addresses in your database. It's been an absolute lifesaver for me and has really streamlined my process.

So I am writing this as of 7/28/21. The Chrome Extension has clearly been worked on over the last couple of years. It makes it super easy to add contacts to AC, add deals and manage your contacts. Truth be told, I really like knowing when people have opened my emails or not. That's probably my favorite feature of the extension.

So I am writing this as of 7/28/21. The Chrome Extension has clearly been worked on over the last couple of years. It makes it super easy to add contacts to AC, add deals and manage your contacts. Truth be told, I really like knowing when people have opened my emails or not. That's probably my favorite feature of the extension.

This recent update removed a bunch of features making this extension pretty useless. Now I can't add users from with gmail. When i click the chrome extension, none of the information populates from an email so adding a new contact requires copying and pasting into the chrome extension. While I can search contacts (more helpful than the last extension), when i click on them it doesn't even open in active campaign automatically. What it does do is bring me to the login screen no matter how many times I have already logged into active campaign. This is a painfully backwards "upgrade".

This recent update removed a bunch of features making this extension pretty useless. Now I can't add users from with gmail. When i click the chrome extension, none of the information populates from an email so adding a new contact requires copying and pasting into the chrome extension. While I can search contacts (more helpful than the last extension), when i click on them it doesn't even open in active campaign automatically. What it does do is bring me to the login screen no matter how many times I have already logged into active campaign. This is a painfully backwards "upgrade".

I've never had any trouble with fields not populating, or the app crashing. I use it every day in my business, particularly the saved responses for emails. I love it, can't imagine working without it.

I've never had any trouble with fields not populating, or the app crashing. I use it every day in my business, particularly the saved responses for emails. I love it, can't imagine working without it.

Would be amazing if it worked. Always bugging out. Adding a task, which I used to use all the time, just gives my a blank interface now. And if I click on a task to update it, I can do that — but there is no save button. And no, it does not automatically save changes. I've spent at least an hour trouble shooting with tech support and they just keep blaming my browser. I've gone through several tries at fixing (clearing cache and cookies, reinstalling, etc) and the problem persists. This app should have never been released in this state.

Would be amazing if it worked. Always bugging out. Adding a task, which I used to use all the time, just gives my a blank interface now. And if I click on a task to update it, I can do that — but there is no save button. And no, it does not automatically save changes. I've spent at least an hour trouble shooting with tech support and they just keep blaming my browser. I've gone through several tries at fixing (clearing cache and cookies, reinstalling, etc) and the problem persists. This app should have never been released in this state.

Nice chrome app, we use it to trigger HR automations and it works pretty well. A bit slow and buggy at times, which is why I don't give it a 5 stars, but still, pretty happy AC has developed this tool.

Nice chrome app, we use it to trigger HR automations and it works pretty well. A bit slow and buggy at times, which is why I don't give it a 5 stars, but still, pretty happy AC has developed this tool.

This AC extension is super helpful for tagging new statuses and updating information that is synced directly with AC and gmail. Some updates I would like to see - in Gmail, you need to have an email actively open on the page for the bar on the right to come up. Otherwise, if you're composing a new email, it doesn't work. It would also be great to figure out a way to kill the current sequence directly from the plug-in, rather than having to go into the website. The date picker also leads to one less day than selected. Overall, not a bad app, and would recommend it!