CRX id
jahbgfelgdkpjhbcggnkfglaldkhodmi
jahbgfelgdkpjhbcggnkfglaldkhodmi
Description from extension meta
WebRTC extension for Vonage Contact Center
Image from store
Description from store
Vonage Contact Center WebRTC chrome extension.
If your Vonage Contact Center account has been deployed using WebRTC technology, you can make and receive calls in ContactPad using your usual computer or device, without any need for a physical telephone. When you use ContactPad to make or receive a call, instead of your telephone ringing as normal, additional buttons appear within ContactPad. You can use these buttons to accept incoming calls or continue with outbound calls. Using the Chrome extension allows you to carry on navigating around in browser without dropping your webRTC call.
Release Notes: https://newvoicemedia.atlassian.net/wiki/x/LwBgE
Latest reviews
- (2022-12-13) Michael Guggenbichler: Doesn't even connect, when I login to ContactPad. It still says, login to ContactPad. The Screen Lock extension works fine, so I don't get why this one is not connecting.
- (2020-11-18) Cameron Cowell: This app is garbage. New voice media is always breaking and I have to remove then re-add this extension.
- (2020-11-04) Daniel Cherrie: Very tempremental. Sometimes it works, but a lot of the time it just says connecting telephony, and never connects
- (2020-10-07) Jan Old: doppel calls not the best thing
- (2020-03-22) Veena _: Good
- (2020-02-19) Piotr N: Amazing quality with good internet connection.
- (2020-02-06) Logan Trudeau: Update: Now that I have resolved the ring issue, I am back to loving WebRTC. :) That secondary ring is so useful. It means I don't have to be staring at my computer while I am in a call queue to ensure I don't miss any calls. Thanks! ------------------------------------------------------------------------------------------------------------------------------------- I loved this extension, until it stopped ringing through to my secondary device (built-in laptop speakers) and I started missing calls. I have tried all sorts of things to try and resolve it, but nothing has worked.
- (2020-01-23) John: Why is clicking the Ready button taking 20 seconds to update the menu status to Ready
- (2019-12-13) Connor Loughlin: The extension links the ringer tone to Chrome playback controls, so when pressing macOS media keys, the ringer will start again and cannot be stopped unless you disable the extension and re-enable it. Particularly annoying with AirPods that automatically "press play" when you insert into your ear.
- (2019-02-27) Superb addition, love the ringing options and ease of use
- (2018-08-20) Brian Glowiak: Great extension, able to work in multiple tabs seamlessly with great call quality, even while using my mobile wifi hotspot!
- (2018-06-14) Chris Weinlich: Perfect! Life is a dream now!
- (2018-02-26) Johnny Racer: works like a charm !
- (2017-09-07) James Swinhoe: Fab. Great job. Love the secondary ringing device and delay options
- (2017-08-24) Piotr Breda: It's a must have application when using NewVoiceMedia with WebRTC!
- (2017-08-23) Darek Rink: Just Brilliant !!
- (2017-08-15) Reece Couchman: Awesome, multiple tabs are no longer an issue!