RBW ZenDesk Agent Helper
Extension Actions
CRX ID
baenbgnicacgdgdhdbagmgiicmkejeei
Description from extension meta
Call the Agent's attention to the '(create)' button when the ZenDesk Requester is not associated with an Organization.
Image from store
Description from store
ZenDesk is most effective when Requesters and End Users are associated with Organizations. While ZenDesk includes features that make it easy to create these relations, there is no alert to inspire the Agent to do so.
RBW Agent Helper adds an unmissable visual cue on the Tickets page which reminds ZenDesk Agents to associate all Requesters with the appropriate Organization.
Latest reviews
- Reland Boyle
- This works very well, and is very helpful. Thank you.
- Reland Boyle
- This works very well, and is very helpful. Thank you.