Experience survey & Google review collection for Planity
Extension Actions
Sends patient experience surveys after each visit to gather positive Google reviews and boost local SEO.
With the Meditrust extension for Planity, every appointment becomes an opportunity to:
listen to your patients in complete confidentiality
turn satisfied patients into 5★ Google ambassadors
How does it work?
1 – Click “Measure Experience” in your Planity appointments
The extension automatically sends a customizable mini-survey from your Meditrust dashboard.
2 – Private analysis: Feedback below your threshold (<4, customizable) is visible only inside Meditrust. You improve your services safely, away from public view.
3 – Public promotion: Ratings equal to or above your threshold (4 or 5) are redirected to your Google page, where patients can post a 5★ review—boosting your online reputation, local SEO, and helping attract new patients.
Why adopt it?
Smart filtering: stop bad reviews from going public, keep them private
1-click setup: no coding, no changes required in Planity
Branded surveys: your logo, colors, and custom questions
Real-time dashboard: track NPS, negative comments, 5★ rate
Immediate impact:
Better patient experience
Stronger digital word-of-mouth
Boosted Google reputation
Enhanced local SEO
With Meditrust: listen, improve, shine.