Claim a ZD ticket and post to Slack
This extension adds a set of customisable buttons to every Zendesk ticket that fire a POST request to a Slack webhook with the ticket number and a Slack user ID as arguments in JSON that looks like this:
{
"ticket_number": "ticketNoFromZD",
"slack_user": "U123456789",
"button_text": "textOnButtonClicked"
}
It also allows the buttons created to be exported as a file and added into other instances of the extension
Statistics
Installs
3
history
Category
Rating
5.0 (1 votes)
Last update / version
2021-03-22 / 2.2
Listing languages
en-GB