Freshinbox by Freshworks

Plan, Prioritize your inbox and work on emails with your team without leaving Gmail.

With Freshinbox, manage shared inbox like support@, sales@ with your team within Gmail.

Freshinbox comes with a FREE FOREVER plan. Start with a free plan and pay only when you grow.

Key Features -

👨🏽‍💻 Personal Boards

→ Organize your inbox and reach inbox zero with kanban board.

→ Drag and drop emails into the board.

→ Get a clear view of your inbox.

🎳 Team Boards

→ Create a team board and manage an inbox together with your team

→ Invite your teammates to collaborate on shared emails.

→ Assign emails within your team and track the progress

📬 Email Assignments

→ Delegate emails to your team members

→ Prevent working on same emails by knowing who is working on what.

📢 @mentions and comments

→ Loop in your teammates with @mentions

→ Discuss with your teammates using comments

→ Get rid of cc/bcc/ emails forward with real-time collaboration

Features coming soon:

→ Automations

→ Power packs for Sales and Support teams

→ Reporting

→ Email Tracking

→ Real-time Collision detection

→ SLA & Business Hours

→ API & Integrations via Zapier

→ Gmail mobile add-on

Have some feedback? Got any exciting ideas for Freshinbox? We are all ears. Reach out to us at [email protected] or learn more about us here: https://freshworks.com/shared-inbox