Benefit from the full SightCall VISION experience through this extension for a desktop console.
This extension enables easy access to the premier visual assistance platform that turns a customer’s desktop computer into a problem-solving detective. Users of the extension have the visual context needed to see, analyze, guide, and report through a customer’s experience.
During a customer interaction, the SightCall VISION extension allows for visual assistance meetings with features such as:
- Video Recording
- Geolocation
- Front/back camera control
- OCR reader
- Take snapshot
- AR annotations
- Live pointer
- Freeze image
- Media sharing
- Live chat
- Control zoom
- Multiparty interactions
- Screensharing
- Share media (from gallery/endpoint)
- Barcode scanner
- Image editor
Latest reviews
- (2020-03-26) Kevin Yan: As an Inspector, can I use it on an Ipad? Or does it need to be on a Windows device?
- (2019-03-18) Joshua Goodstein: Use it on a daily basis. Its a great tool and changes the way we interact with customers.
- (2017-02-11) Tyler Dunlap: This software needs alot of work. Biggest issue for right now are random crashes and screen ratio for live viewers.
- (2016-05-13) Joseph Huffnagle: An amazing tool to help all business move to the true Face2Face experience they need.
Statistics
Installs
50,000
history
Category
Rating
3.9167 (12 votes)
Last update / version
2024-08-27 / 2.0
Listing languages
en