CRX id
fjmhldpmgohnfaefalgcejobmmpbilje
fjmhldpmgohnfaefalgcejobmmpbilje
Description from extension meta
Access your customer support workflows within your ticketing tool.
Image from store
Description from store
Customer support requires using tools such as a ticketing system and an admin panel, and constantly switching between them. That's a lot of context switching when you're dealing with tens of tickets a day 🤯
Thanks to Forest Assist, you can access your issue resolution workflows in a side panel within your customer support tool, and lower your ticket handling time!
With all relevant customer data and actions within your ticketing system, handle support requests without switching tabs, for example:
● Change a user's plan
● Apply a promo code
● Manage invoices
❓How it works?
Forest Assist connects to your existing Forest Admin project, giving you access to actions and data directly within your ticketing system.
By automatically matching the Requester to customers from your DB, Forest Assist enables you to quickly act on the support ticket at hand.
🌲 What is Forest Admin?
Forest Admin provides customizable tools tailored to your unique Support processes, enabling your teams to efficiently handle customer requests.
Visit https://www.forestadmin.com/ to learn more.
Latest reviews
- (2024-10-17) Paula Beltran: It is a fantastic addition to any support team! It’s definitely a game-changer, making it easy to navigate while speeding up response times
- (2024-10-17) Guillaume Rigal: Simple and yet, powerful. I've found it does what it says it does. It makes it easier to handle tickets by not having to switch between tools. The Assist sidebar sits just on the side and populates with data and actions that relates to the ticket.
Statistics
Installs
298
history
Category
Rating
5.0 (4 votes)
Last update / version
2025-04-02 / 0.13
Listing languages
en