CRM Connect enables the customer to connect their CRM system to display customer information on incoming and outgoing calls.
Dstny Crm Connect is a lookup service, which can integrate your telephony with most common CRM and ticketing systems.
WHY CRM CONNECT?
• CRM Connect enables the customer to connect their CRM
system to their Dstny Cloud PBX and display customer
information on incoming and outgoing calls.
• By enabling this, the user receives relevant CRM information at
the right time, enabling them to improve the customer
experience and simply their everyday lives.
WHAT IS CRM CONNECT?
• CRM Connect is server-side and support the most used ERP’s
and CRM’s in the market. The information is then rendered in a
Chrome plug-in (and will later be available in our mobile apps and
in ConnectMe).
• CRM Connect also enables the service provider to easily create
custom CRM connectors to tailor to specific customer and niche
market needs.
• With CRM Connect, one can also create custom buttons (such as
opening customer cards, creating new tickets) and embed webcontent directly in the CRM Connect interface.