ActiveCampaign

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Latest reviews

• (2024-05-24) Alberto Domenico Porcu: Buon prodotto, ma tracking delle email su GMail totalmente sbagliato.
• (2024-02-27) Osman Cihad Çelebi: Not really useful.
• (2023-08-10) Patrick Mulder: sometimes the sidebar in Gmail dissapaers. If you have 2FA on, you cannot use the Chrome plugin. It won't allow you to login.
• (2022-11-14) Stephane Leclercq: The behavior of this extension is not consistent. You don't really know when it syncs or not your emails. Sometimes it works. Today I just discovered that while I activated the sync options on some emails, (I was able to see and select the icon), none were synced. The extension lost the account setting and I had no warning. You keep thinking it's working ok, while it's not. Since there is no option to sync afterward (like in other CRM) you are stuck with your emails in your inbox and nothing logged in active campaign. I've been using it for several years now and despite several versions it's still highly perfectible.
• (2022-08-03) hhs whj: I've used some extension and active is more efficient. Activecampaign shows me a quick snapshot and helps me gain some context on the customer's journey on our content and channels. I also suggest that the uuspy.net for spying on ecommerce online store.
• (2022-03-29) Daniel Kunz: Ein tolles Tool während meiner täglichen Arbeit. Super, dass es ActiveCampaign nun auch als Extention für Google Chrome gibt. Dankeschön!
• (2022-03-02) Yan Markson: I don't understand why they removed the ability to add people to lists from the gmail plugin directly. Why break it if it was working? Generally it is also buggy, and certain common sense functionality is made way too complicated. (eg. you can only edit notes on an account if there is already a note... so you can't create a new one) Just feel it has potential, but for the price I pay for AC, it's not a very good plugin.
• (2022-02-02) Jessica Manca: AC saves me so much time, and this plug-in allows ease especially when referrals come directly to my inbox. I appreciate being able to connect new contacts quickly to pipelines, tag for an automation and add to interest lists every time! It's simple and not a replacement for the full CRM features that are best managed directly in AC. Depending on your business, you'll know within a few days if the plug-in works for your needs. If it does, you'll click that blue button every time you send a message!
• (2022-01-05) Roxana Contreras: Only a small percentage of emails that I send from my gmail account I want to sync. For example, I don't want my personal emails and emails to suppliers and co-workers to be sync'd into AC. There should be a prompt to 'sync this email with AC'. Sync'd emails should also be added to a list. As it works now, they just get sync'd without a list associated to the contact, so all my sales agents see the contacts. Unusable in my environment.
• (2021-12-15) paola pisetta: essenziale ed estremamente pratica!
• (2021-11-26) Works awesome for me and I LOVE the tech support at this company.
• (2021-11-17) I love you can track who opened my email. It's very useful!
• (2021-11-12) Mark Rice: Needs more functionality. Needs to be able to track link clicks in inidvidual emails sent to prospects. Also needs some sort of desktop alerts functionality. Email open tracking isn't great either. Having to navigate to your out box to view email opens is an unnecessary step. All of this info should be available within the extension when it's open within chrome. Just not robust enough.
• (2021-10-12) Aarathy Kumar: It's mostly fantastic - when it works it does everything it promises. it pulls up the customer card when I receive an email so I can familiarise myself, it's super easy to update tags and contact info etc as well as add new clients to our database direct from my inbox. By using trigger tags from my inbox, I barely even need to open Active Campaign. However it does crash on occasion and when that happens there's no easy fix, deleting, reinstalling, restarting or refreshing browser work sometimes but not always. Hopefully these glitches will be minimal and this will keep being my inbox sidekick
• (2021-10-01) Dan Beaudry: Works great for me. Sometimes doesn't show up, but a close and re-open typically fixes.
• (2021-09-28) Barb McGrath: This is terrible! Incredibly slow on Windows 10. Inconsistent as to when it will appear. When it work, it works beautifully but it only works 10% of the time.
• (2021-08-06) Christopher Hoyt: Was excited to evaluate AC as a replacement to our current CRM, but was unable to ever get the extension to load after days of trying, clean installing Chrome, etc. Never heard back from support with a solution and unfortunately will be eliminating AC from the running.
• (2021-08-02) Mame Perez: I was expecting this app for a long time!!! amazing app.
• (2021-07-29) Weien Wang: I'm a fan!
• (2021-07-28) ROMAN PTE: ActiveCampaign has been an amazing addition to our company. The extension is really simple and easy to use. If you have a small business and use Google Mail, it's the only extension I've come across that ties your email accounts to your ActiveCampaign account. You can use the Chrome extension to automatically add new customers from Gmail into your database or to track the details of your customer's email addresses in your database. It's been an absolute lifesaver for me and has really streamlined my process.
• (2021-07-28) Mike Montefusco: So I am writing this as of 7/28/21. The Chrome Extension has clearly been worked on over the last couple of years. It makes it super easy to add contacts to AC, add deals and manage your contacts. Truth be told, I really like knowing when people have opened my emails or not. That's probably my favorite feature of the extension.
• (2021-06-22) Jenny Poon: This recent update removed a bunch of features making this extension pretty useless. Now I can't add users from with gmail. When i click the chrome extension, none of the information populates from an email so adding a new contact requires copying and pasting into the chrome extension. While I can search contacts (more helpful than the last extension), when i click on them it doesn't even open in active campaign automatically. What it does do is bring me to the login screen no matter how many times I have already logged into active campaign. This is a painfully backwards "upgrade".
• (2021-05-20) Kim Gould: I've never had any trouble with fields not populating, or the app crashing. I use it every day in my business, particularly the saved responses for emails. I love it, can't imagine working without it.
• (2021-05-13) Sophia Prater: Would be amazing if it worked. Always bugging out. Adding a task, which I used to use all the time, just gives my a blank interface now. And if I click on a task to update it, I can do that — but there is no save button. And no, it does not automatically save changes. I've spent at least an hour trouble shooting with tech support and they just keep blaming my browser. I've gone through several tries at fixing (clearing cache and cookies, reinstalling, etc) and the problem persists. This app should have never been released in this state.
• (2021-04-27) Alex Bigras-Lauzon: Nice chrome app, we use it to trigger HR automations and it works pretty well. A bit slow and buggy at times, which is why I don't give it a 5 stars, but still, pretty happy AC has developed this tool.
• (2021-04-26) Pulkit K. Agrawal: This AC extension is super helpful for tagging new statuses and updating information that is synced directly with AC and gmail. Some updates I would like to see - in Gmail, you need to have an email actively open on the page for the bar on the right to come up. Otherwise, if you're composing a new email, it doesn't work. It would also be great to figure out a way to kill the current sequence directly from the plug-in, rather than having to go into the website. The date picker also leads to one less day than selected. Overall, not a bad app, and would recommend it!
• (2021-03-28) Rheyal Abalos: Active Campaign is great and very useful, It has lessen the manual tasks that we do ever since we started. I love that they have 24/7 chat support that also can help and the new chat conversation feature is amazing.
• (2021-03-26) Alex Kuhn: ActiveCampaign has been my go-to CRM/Email Marketing Tool for 4 years. Whether you're looking to automate your entire operations or intuitively want to customize your prospect/client experience...ActiveCampaign is my first recommendation.
• (2021-03-26) We've been using ActiveCampaign for a year now. Chrome extension seems to work as expected and we haven't had any issues.
• (2021-03-25) Anthony Gentile: I've used numerous CRM extensions to connect my email activity to my CRM, and every single one of them has had bugs or constantly needed to be uninstalled/reinstalled etc... The ActiveCampaign Chrome extension has worked flawlessly since day 1.
• (2021-03-24) Adrian Apostolatos: I wish I had moved over earlier! The program has been great for my business & the possibilites are endless. Love it.
• (2021-03-23) Jam Mayer: I've used this extension since last year and it is a great tool on an efficiency standpoint. It takes me less time to compose the next email for a lead in a pipeline or even for current clients. The top items I use it for: 1. Activity - shows me a quick snapshot and helps me gain some context on the customer's journey on our content and channels. 2. Changing information easily without logging separately. This is great when the information is in the email and just have to click on the ActiveCampaign icon to open the window and edit. Done. 3. Personalisation Tags - this is great for obvious reasons. :)
• (2021-03-22) Hello, I don't often review products and services. Like so many others when a product is working well I often don't think about it. The Active Campaign system however has allowed me to stay organized and enabled me to actively gauge the level of enthusiasm of my perspective clients. I am still new to the system and am learning about its other functionalities. I did at one point need a question answered regarding an automation and the good folk on the IT chat were both informative and helpful. I can't imagine any platform is perfect but the commitment to do better, hear customer feedback is a vital characteristic of a company that is actively engaged in the process of improving. I think this is true of Active Campaign and I look forward to other functionalities and improvements they have planned. Update: I have had a little bit more time to learn about the AC system and I am most pleased with how easy the AC extension makes it for me to review the entire deal history of a client just by clicking on an email.
• (2021-03-18) Riley McGhee: Offers some useful shortcuts, like adding tasks. But best part is the gmail functionality and integration. Being able to insert saved responses, track email opens, and automatically add/update contacts without any extra work are the best parts about the extension.
• (2021-03-18) alan maclachlan: Active Campaign is an awesome email software tool. I've used it for years and would recommend it to anyone looking to automate email. The segmentation you can do is fantastic and this plugin just helps you to know what subscribers are doing.
• (2021-03-17) Ryan Leary: AC is great but this plugin is awful. Consistently fails and the contact info from the email that you are viewing doesn't auto-populate into the fields. This creates significantly more time suck.
• (2021-03-15) Lucy Banta: Great for what we use it for. Especially love the fact that we can see when someone has opened an email and then see the email correspondence within the contact's record. This has been particularly helpful during Covid when our (very) small team has been working remotely and we have limited communication -- it helps us stay on top of what's going on.
• (2021-03-15) I AND YOO Agence marketing B2B: Very helpfull extension allowing to access yout CRM directly from your GMail inbox.
• (2021-03-15) Jonas Couffignal: I've been working in the marketing automation / CRM SaaS Industry for 5+ years. Dealing with Hubspot, Mautic, Pipedrive, Salesforce, Adobe amongst many others. ActiveCampaign stands out for its reliability and fair price. The extension for business using Gmail makes sales teams' life way easier, and communication with marketing and support a lot easier. Their knowledge base is clear and well written, there is room for improvement for their support. But this is a logic problem when growing fast. I highly recommend AC anyway.
• (2021-03-14) Emily Crook: I continue to encounter issues with the chrome extension crashing on me when using. Hoping this is able to be fixed as the automation software is fantastic otherwise.
• (2021-03-14) Sabco Admin: Enjoying Active Campaign automation software. However, continued issues with the chrome extension with bugs and crashing issues. It would be great if the plugin could send notifications of overdue tasks and contact activity such as opening emails or visit website.
• (2021-03-13) Jordan Johnson: Active Campaign has overall been super helpful with our business. We use it daily and it really helps us keep track of all our customers and leads so nothing slips between the cracks. Love the customization options. Yes, there are some bugs as mentioned, but support is very responsive and constantly making improvements which I appreciate. We will definitely continue to use this
• (2021-03-13) To be honest I have a good experience so far. I'm new at using browser extensions it came as a requirement from my new job position and I must say that so far, I'm positively impacted. Looking forward to reviewing it after 1 month and 6 months use.
• (2021-03-12) Mark Bullard: At first the plugin did not perform as I expected, but once I learned how it worked, I've been pretty impressed. I love that when I click on an email, I immediately have access to all the data about that person, the deals, the emails, etc. I also like that I can update all the above directly from there. I don't have to go to the app. Some other people complained about crashing, but I haven't had that experience once. I think the UI could be improved and I've given that feedback to the team and I'm confident they're working on it. Their dev team is incredible and the customer service from AC is always A+. So, ignore the haters and try it for yourself. My biggest complaint in general is that the email reads show weird numbers which I think has more to do with spam filters, email servers and email clients than anything else. I don't believe there's much AC can do about that.
• (2021-03-12) Will Taylor: ActiveCampaign is my favorite email marketing, CRM and marketing automation system after trying many others. For what it costs you get way more than you bargain for. If there are any features that you wish it had or aren't 100% reliable give it a month. AC are always improving and updating the software. Couldn't be happier and recommend it to all our clients. This chrome extension is a perfect case for that. There are some bad reviews but all reliability and usability issues have since been fixed.
• (2021-03-12) Dominique Clark: First off, I love Active Campaign. The freedom and minimal limitations are great. You do need to understand the system before doing too much, but once you do, theres very limitation to whats possible. The price is amazing compared to their competitors. The active campaign extension is essential to my day to day business operations. It helps me to know whats going on without thinking about it. AND I can quickly respond to alerts and messages with it. Overall 10/10 for me!
• (2021-03-12) Thurman Clark: First off, I love Active Campaign. The freedom and minimal limitations are great. You do need to understand the system before doing too much, but once you do, theres very limitation to whats possible. The price is amazing compared to their competitors. The active campaign extension is essential to my day to day business operations. It helps me to know whats going on without thinking about it. AND I can quickly respond to alerts and messages with it. Overall 10/10 for me!
• (2021-03-12) Michiel Sanders: I use it for some weeks now and really love it. It saves me a lot of work
• (2021-03-08) Nate Alger: Plugin seems to work well. ActiveCampaign is great to work with and an awesome platform for sending emails.
• (2021-03-06) Rubén Rubiales Vázquez: This extension Improved a lot. I had to uninstalled before but the new version works great!. I hope this continues bugs free. Good work, it is very usefull to have the contact details at one click!