CRX id
jpldegipfhmnaijjgomhindfkodfhfhj
jpldegipfhmnaijjgomhindfkodfhfhj
Description from extension meta
Demonstrate screenshot functionality in the chrome.tabs api.
Image from store
Description from store
CA Service Management Research Tool is a chrome extension to capture screenshots, select text and copy URLs and associate them to CA Service Desk tickets seamlessly retaining the context of the tickets you are working on.
[First time use]
If you are using this extension for the first time, you need to do the following:
1. Login to xFlow
2. Click on the "Research Tool" icon
3. Provide the details like Service Desk URL and login credentials
For more details around accessing the tool and usage of the tool, refer to the product documentation - https://docops.ca.com/display/CASM/.Research+and+Resolve+a+Ticket+vAlbany
Latest reviews
- (2018-11-30) bharath kumar: Awesome Extension with rich functionality that allows us to attach various links/screenshots/text...
- (2017-09-05) Dheeraj Pershad: Hidden gem as far as the functionality it provides in a click, search, attach (links, screenshots, text) and get done with your ticket resolution!
- (2017-09-04) Rajeev Kumar: Awesome extension for capturing screenshots, URLs etc. and attach them to a Service Desk ticket in just one click.
Statistics
Installs
83
history
Category
Rating
5.0 (4 votes)
Last update / version
2017-10-05 / 2.0.0
Listing languages
en