Description from extension meta
Embed the Dialpad CTI to make phone calls and send messages without leaving Chrome.
Image from store
Description from store
The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration.
Click to call and text:
Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks.
Chrome CTI dialer:
Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer.
Effortless setup:
Use the CTI with preset websites. No additional configuration needed.
Customizable settings:
Opt out of preset websites or set up your own through your Dialpad web settings.
Getting started:
1)Download the extension
2)Click on the Puzzle Icon (Extensions) on the top right
3)Click on Dialpad CTI Extension
4)Log-in
5)Make sure you are on a Google website/domain* and refresh your browser tab
6)Click on Dialpad CTI Extension again and ‘Launch CTI’
Note: For websites that are not included with the package, like your own company page or preferred website/email/system, you’ll need to add the domains to your Dialpad Settings first. Please refer to this article (https://help.dialpad.com/hc/en-us/articles/4496324816795) to get started.
Latest reviews
- (2024-05-23) Jun Ling: Good extension allows me to call and message without using the app.
- (2024-05-21) Connor Smith: Useful when I need to call customers back from gmail directly.
- (2024-05-21) Ayumi Imaizumi: Worked right away and I love that I can customise which websites can have the CTI available as well as direct my calls to the Dialpad app of my choosing.
- (2024-05-16) Ben Holmes: Great extension enabling me to use Dialpad anywhere. There have been a bunch of recent updates with new features like automatically disabling recordings & AI when entering credit card information (or other sensitive info) - I can also customize how this is detected and it works on any web app like Shopify!
- (2024-03-01) Ryan: The integrations are extremely finicky and unreliable. Paid ~$200 for a month of them trouble shooting their product without resolution. Got escalated to another tech support person when we went to cancel who wanted to start over troubleshooting. JustCall worked immediately and was cheaper.
- (2024-02-28) Cole Oliver: Probably the worst extension of all time. Dialpad has no clue how to troubleshoot issues related to the click to dial functionality. They are literally just googling their support docs that I've already read while I'm on the phone with them. Pretty sure this might be the first time that this particular "support agent" is hearing about the CTI extension. POS.
- (2022-08-29) Jordan Bigony: Great extension for users on the Dialpad platform!
- (2022-07-05) Stephen Drew: It doesn't work, when you click "Launch CTI" nothing happens
- (2022-07-05) Stephen Drew: It doesn't work, when you click "Launch CTI" nothing happens
- (2022-05-18) Ryan Bunts: Doesn't work
- (2022-05-18) Ryan Bunts: Doesn't work
- (2022-03-11) Vincent Paquet: Super useful when you spend your day on a webpage and want to enable Dialpad to live in that page.
- (2022-03-11) Vincent Paquet: Super useful when you spend your day on a webpage and want to enable Dialpad to live in that page.
- (2022-01-24) Farrah Evans: For some reason I can't get the CTI to open even after clicking the button that says "Open CTI".
- (2022-01-24) Farrah Evans: For some reason I can't get the CTI to open even after clicking the button that says "Open CTI".
- (2021-12-13) Motoya Sato: Unwork
Statistics
Installs
20,000
history
Category
Rating
3.25 (12 votes)
Last update / version
2025-05-27 / 0.1.36
Listing languages
en